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Remote Crowdstrike Jobs in Riverside, CA (NOW HIRING)

Shield

Service Desk Manager - Tier II

Anaheim, CA · On-site +1

$93K - $108K/yr

IronOrbit - Remote Compensation: $93,600 - $108,160 / year Description IronOrbit is seeking an ... Experience with endpoint and device management tools (Microsoft Intune, Datto RMM, CrowdStrike ...

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Remote Crowdstrike information

What is the difference between Remote Crowdstrike vs Remote Security Analyst?

AspectRemote CrowdstrikeRemote Security Analyst
Required CredentialsCybersecurity certifications (e.g., CISSP, CompTIA Security+), familiarity with Crowdstrike platformSecurity certifications (e.g., CISSP, CEH), knowledge of security tools including Crowdstrike
Work EnvironmentRemote, cybersecurity-focused teams, often in tech or security companiesRemote, IT or security departments across various industries
Employer & Industry UsageTech firms, cybersecurity providers, enterprises using Crowdstrike solutionsFinancial, healthcare, government, and tech sectors requiring security monitoring

Remote Crowdstrike roles focus on implementing and managing Crowdstrike security solutions, requiring specific platform knowledge. Remote Security Analysts perform broader security monitoring and incident response, often utilizing Crowdstrike among other tools. Both roles are remote and cybersecurity-oriented but differ in scope and platform specialization.

Is it hard to get hired at CrowdStrike?

Getting hired for a remote CrowdStrike position can be competitive, as the company seeks candidates with strong cybersecurity skills, relevant experience, and often certifications like CISSP or CompTIA Security+. The hiring process typically involves multiple interviews and technical assessments, making preparation important for success.

What are Remote CrowdStrike jobs?

Remote CrowdStrike jobs are positions within CrowdStrike, a cybersecurity technology company, that allow employees to work from locations outside of the company’s physical offices. These roles span a variety of fields including engineering, threat intelligence, sales, customer support, and more. Remote employees use digital collaboration tools to perform their duties and help protect organizations from cyber threats, all while enjoying the flexibility of working from home or anywhere with internet access. CrowdStrike is well-known for supporting remote work and has a global workforce.

What is the 1 10 60 rule in CrowdStrike?

The 1-10-60 rule in cybersecurity, including roles like a Remote CrowdStrike analyst, refers to detecting a threat within 1 minute, investigating within 10 minutes, and containing or mitigating the threat within 60 minutes. This guideline emphasizes rapid response and effective incident management using tools like CrowdStrike Falcon for endpoint detection and response (EDR).

What are the key skills and qualifications needed to thrive as a Remote CrowdStrike Security Analyst, and why are they important?

To thrive as a Remote CrowdStrike Security Analyst, you need a solid background in cybersecurity, threat detection, and incident response, often supported by a degree in computer science or relevant certifications like CompTIA Security+ or CISSP. Expertise with the CrowdStrike Falcon platform, SIEM tools, and scripting languages is typically required. Analytical thinking, problem-solving, and strong communication skills distinguish top performers in this role. These competencies enable efficient threat mitigation, effective collaboration, and robust protection of organizational assets in a remote work environment.

Does CrowdStrike offer remote work?

Remote CrowdStrike positions are available in many roles, including cybersecurity analysts and threat researchers. The company often offers flexible work arrangements, but specific remote options depend on the role and location requirements. Candidates should review individual job postings for remote work eligibility.

How does a remote CrowdStrike analyst typically collaborate with global security teams and clients?

As a remote CrowdStrike analyst, you'll regularly engage with global security teams and clients through secure digital platforms and scheduled video conferences. Collaboration often involves real-time sharing of threat intelligence, incident reports, and recommendations for remediation. You'll use tools like Slack, Jira, and CrowdStrike’s own Falcon platform to coordinate investigations, escalate urgent threats, and ensure all stakeholders are aligned. This remote setup requires strong communication skills, self-motivation, and the ability to manage tasks independently while staying connected with a diverse, distributed team.

Does CrowdStrike pay well?

CrowdStrike cybersecurity roles, including remote positions, generally offer competitive salaries that align with industry standards for cybersecurity professionals. Compensation varies based on experience, role, and location, with additional benefits such as bonuses and stock options often included.
What are popular job titles related to Remote Crowdstrike jobs in Riverside, CA? For Remote Crowdstrike jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Remote Crowdstrike jobs in Riverside, CA look for? The top searched job categories for Remote Crowdstrike jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Remote Crowdstrike jobs? Cities near Riverside, CA with the most Remote Crowdstrike job openings:
Remote Crowdstrike jobs near you
Infographic showing various Remote Crowdstrike job openings in Riverside, CA as of July 2026, with employment types broken down into 8% Locum Tenens, 22% As Needed, 55% Full Time, 1% Contract, 13% Nights, and 1% Summer. Highlights an 66% Physical, 14% Hybrid, and 20% Remote job distribution.

Service Desk Manager - Tier II

Shield

Anaheim, CA • On-site, Remote

$93K - $108K/yr

Full-time

Posted 26 days ago

Job description

Service Desk Manager - Tier II
Department: Managed Services
Employment Type: Full Time
Location: IronOrbit - Remote
Compensation: $93,600 - $108,160 / year
Description
IronOrbit is seeking an Incident and Problem Manager to be part of our Managed Services customer support team, ensuring rapid incident resolution, effective problem management, and clear communication with internal stakeholders and customers. This role is part of the overall Support Operations and the Manager will be responsible for ensuring exceptional service continuity and superior customer satidfaction, while driving continual improvement.
The Incident and Problem Manager will coordinate very closely with Senior Service Manager and Customer Success Manager teams, managing escalations, resolving Problems, addressing service impacts and providing clear ownership of the Root Cause Analysis and proactive remediation across customer systems.
Key Responsibilities
  • Lead, mentor, and inspire a geographically distributed Incident and Problem Management team, fostering accountability, quality, and a positive, collaborative environment.
  • Demonstrate strong leadership in remote team settings: set clear expectations, facilitate regular virtual check-ins, and promote knowledge sharing across locations and time zones.
  • Oversee the end-to-end incident lifecycle: monitor ticket queues, triage incidents, coordinate escalations, and ensure timely resolution in line with SLAs.
  • Manage the problem management process: identify recurring issues, facilitate root cause analysis, and drive implementation of permanent solutions.
  • Serve as the senior escalation point for complex technical and client-impacting incidents during assigned shifts.
  • Coordinate change requests and scheduled maintenance activities with after-hours teams to minimize client disruption.
  • Develop, track, analyze and publish incident and problem metrics, prepare shift reports, and communicate critical updates to daytime leadership and the Senior Service Manager.
  • Collaborate with other managers and after-hours teams to ensure seamless handoffs and knowledge transfer between shifts and global teams.
  • Champion continuous improvement in incident and problem management processes, documentation, and client satisfaction.

Skills, Knowledge & Expertise
  • 3+ years in an IT support or service management leadership role (MSP experience highly preferred).
  • Demonstrated success leading remote and distributed teams, including setting goals, providing feedback, and driving engagement in virtual environments.
  • Strong technical background in Windows Server (2016/2019/2022), networking (Cisco, Sophos, SonicWall), cloud platforms (Microsoft 365, Google Workspace, Azure AD), and remote troubleshooting.
  • Proven ability to lead distributed/remote teams effectively.
  • Excellent written and verbal communication skills, with an emphasis on clarity and inclusivity in virtual settings.
  • Experience with ITSM tools and incident/problem management processes.
  • Experience with endpoint and device management tools (Microsoft Intune, Datto RMM, CrowdStrike Falcon, JAMF Pro, Apple Business Manager).
  • Familiarity with virtualization and VDI platforms (VMware Horizon, Citrix, Hyper-V).
  • Ability to coordinate effectively with after-hours and overnight teams.

Preferred:
  • ITIL certification or equivalent process knowledge.
  • Experience managing cross-time-zone teams and facilitating virtual collaboration.
  • Familiarity with MSP performance metrics, SLA reporting, and continual service improvement.
  • Knowledge of compliance frameworks (ISO 27001, PCI, SOC2).
  • Experience with backup/recovery (Veeam), MFA (Duo, Microsoft), and security monitoring (NIDS, DLP).

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