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Remote Crm Implementation Jobs in Georgia (NOW HIRING)

Evident ID

Customer Success Manager

Atlanta, GA · Remote

In today's new remote-first, ever-changing regulatory environment, our secure, privacy-first ... Key Responsibilities Customer Relationship & Account Management * Serve as the primary point of ...

Evident ID

Customer Success Manager

Atlanta, GA · Remote

In today's new remote-first, ever-changing regulatory environment, our secure, privacy-first ... Key Responsibilities Customer Relationship & Account Management * Serve as the primary point of ...

Harris

Experience with a CRM system is a plus. * Knowledge of QuickBooks Online and Desktop is a plus ... Remote work and more! About RazorSync: RazorSync's field service management software helps service ...

Harris

Experience with a CRM system is a plus. * Knowledge of QuickBooks Online and Desktop is a plus ... Remote work and more! About RazorSync: RazorSync's field service management software helps service ...

PerunHR

Customer Service Representative - Remote

Tifton, GA · Remote

$13.25 - $18/hr

he Remote Customer Service Representative (CSR) provides exceptional customer service to internal ... Ability to multi-task, prioritize, and manage time in a fast-paced environment * Bilingual skills ...

Nexora Talent

Remote- Customer Experience Service

Atlanta, GA · Remote

$15.50 - $21/hr

Customer Experience Service (Remote) We are seeking a detail-oriented Customer Experience Service ... In this role, you will assist with coordinating client requests, managing service details, and ...

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Remote Crm Implementation information

How do remote CRM implementation specialists typically collaborate with clients and internal teams during a project?

Remote CRM Implementation specialists often use a combination of video conferencing, project management tools, and cloud-based documentation to maintain effective communication with clients and internal stakeholders. They schedule regular virtual meetings to gather requirements, provide updates, and address any challenges that arise. Collaboration with sales, IT, and customer support teams is essential to ensure the CRM system is tailored to the organization's workflows and goals. Clear documentation and proactive communication are key to overcoming the challenges of working remotely and ensuring a smooth implementation process.

What is a remote CRM implementation?

A Remote CRM Implementation refers to the process of setting up and configuring a Customer Relationship Management (CRM) system for a business entirely online, without needing on-site visits. This process typically includes assessing business needs, customizing the CRM software, migrating data, integrating with other systems, and training users—all conducted through virtual meetings and collaboration tools. Remote CRM implementation allows companies to efficiently adopt new technology regardless of their physical location and often results in cost and time savings.

What is the difference between Remote Crm Implementation vs Remote Sales Operations?

AspectRemote Crm ImplementationRemote Sales Operations
CredentialsCRM certifications, technical skillsSales certifications, CRM knowledge
Work EnvironmentProject-based, technical focusOngoing sales support, strategic
Industry UsageUsed across industries for system setupUsed in sales departments for process management
Search IntentImplementing CRM systems remotelyManaging sales processes remotely

Remote Crm Implementation focuses on configuring and deploying CRM systems, requiring technical skills and certifications. Remote Sales Operations involves managing sales processes and strategies remotely, often requiring sales experience and CRM knowledge. While both roles support sales functions, their core responsibilities and skill sets differ, making them distinct career paths within the same industry.

What are the key skills and qualifications needed to thrive as a remote CRM implementation specialist?

To thrive as a Remote CRM Implementation Specialist, you need strong project management skills, knowledge of CRM platforms (such as Salesforce or HubSpot), and experience in business process analysis, often supported by relevant certifications. Familiarity with CRM software, data migration tools, and integration systems is typically required. Excellent communication, problem-solving abilities, and adaptability help in understanding client needs and ensuring smooth remote collaboration. These skills are critical for delivering tailored CRM solutions that drive business efficiency and client satisfaction in a remote environment.
What are popular job titles related to Remote Crm Implementation jobs in Georgia? For Remote Crm Implementation jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Remote Crm Implementation jobs in Georgia look for? The top searched job categories for Remote Crm Implementation jobs in Georgia are:
What cities in Georgia are hiring for Remote Crm Implementation jobs? Cities in Georgia with the most Remote Crm Implementation job openings:
Remote Crm Implementation jobs near you

Customer Success Manager

Evident ID

Atlanta, GA • Remote

Full-time

Posted 22 days ago

Job description

The world’s largest organizations rely on Evident to help them protect their business and brand from third-party risk. Our game-changing technology - which enables the secure exchange of risk data like proof of insurance, identity, business registration, and other information - helps our customers verify that their partners have all of the required credentials to do business.

In today’s new remote-first, ever-changing regulatory environment, our secure, privacy-first enterprise platform, accessible via web portal or API, provides a highly scalable and configurable solution to manage communications, storage, decisioning, and ongoing monitoring of credentials.

Evident is a VC-backed technology startup, headquartered in Atlanta, GA. Learn more at evidentid.com.

Evident is looking for a motivated individual to join our growing Customer Success Team as a Customer Success Manager. As the go-to point of contact for our customers, you’ll have the opportunity to manage your own book of business in an effort to grow and expand each account. Your daily focus will be driving customer adoption and retention through account management, strategy calls and regular business reviews. You’ll have the opportunity to work alongside leadership on a regular basis and gain experience and insight across multiple departments in a rapidly growing company. As a Customer Success Manager, you’ll develop your skills in customer engagement, project management, customer service and cross functional collaboration.

Candidates must be based in the greater Atlanta area.

Key Responsibilities
Customer Relationship & Account Management
  • Serve as the primary point of contact for assigned customer accounts post-sale
  • Build trusted advisor relationships with customer stakeholders and executives
  • Lead onboarding, ongoing enablement, and regular business reviews
 
Adoption & Value Realization
  • Drive product adoption aligned to customer goals and use cases
  • Proactively identify risks to retention and take action to mitigate churn
  • Ensure customers clearly understand and achieve measurable value from Evident’s solutions
  • Own solution design and configuration during implementation, translating customer risk/compliance requirements into platform configuration 
  • Serve as the internal expert on how insurance and compliance requirements map to platform rules and decisioning logic
 
Renewals & Expansion
  • Own customer renewals 
  • Identify and support expansion opportunities based on customer needs and outcomes
  • Maintain accurate forecasting and account health reporting
 
 
Cross-Functional Collaboration
  • Partner with Sales, Support, Product, and Engineering to advocate for customers
  • Provide structured feedback on customer trends, product gaps, and opportunities
  • Coordinate internal resources to resolve issues and deliver a strong customer experience
 
Operational Excellence
  • Maintain accurate account data, notes, and health metrics in CRM
  • Follow defined Customer Success processes while helping improve them over time
  • Contribute to playbooks, best practices, and scalable CS motions
Requirements
  • 3–6+ years of experience in Customer Success, Account Management, or a related client-facing role
  • Prior experience in an onboarding or implementation role
  • Experience managing a book of business with renewal and retention responsibility
  • Experience working with insurance certificates (COIs), policy documents, or contract/compliance requirements - ability to read & interpret coverage terms, limits, and endorsements 
  • Ability to translate complex business or contractual requirements into system configurations (workflow rules, decisioning logic, or similar platform setup) 
  • Strong communication and presentation skills, including executive-level conversations
  • Proven ability to manage multiple accounts and priorities simultaneously
  • Comfort working with CRM and CS platforms (Salesforce experience strongly preferred)
  • Experience in SaaS, B2B technology, identity, security, or compliance solutions
  • Familiarity with customer health scoring and success metrics
  • Experience supporting mid-market and/or enterprise customers
  • Data-driven mindset with the ability to translate insights into action
Why Evident?
• Our team solves a crucial problem with huge business potential together, and we are able to see exactly how our contribution affects customers!
• Competitive pay package, including base pay and stock options
• Full medical, dental, vision benefits and 401K
• Unlimited PTO
• Paid parental leave to support you and your family
• Home internet stipend, virtual events, & more!
• Recently named one of Atlanta's Coolest Companies & 50 on Fire by Atlanta Inno
• Recently named one of the Top 10 Fastest Growing Companies in Atlanta & one of the Best Places to Work in Atlanta by Atlanta Business Chronicle

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.