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Remote Crisis Text Line Jobs in Portland, OR (NOW HIRING)

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Remote Crisis Text Line information

See Portland, OR salary details

$11

$19

$27

How much do remote crisis text line jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for remote crisis text line in Portland, OR is $19.79, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $21.68 per hour, depending on experience, location, and employer.

What is a Remote Crisis Text Line counselor?

A Remote Crisis Text Line counselor is a trained volunteer or professional who provides emotional support, crisis intervention, and resources to individuals in distress through text messaging. They work remotely, allowing them to assist people from anywhere with an internet connection. Counselors respond to texters experiencing a variety of mental health challenges, such as anxiety, depression, or suicidal thoughts, and guide them to de-escalate their situation and find appropriate help. This role requires empathy, active listening skills, and the ability to remain calm under pressure.

What are the key skills and qualifications needed to thrive as a Remote Crisis Text Line counselor?

To thrive as a Remote Crisis Text Line Counselor, you need strong active listening, emotional intelligence, and crisis intervention skills, often supported by completion of specialized training in crisis support. Familiarity with digital communication platforms and adherence to confidentiality protocols are essential. Compassion, resilience, and the ability to remain calm under pressure are critical soft skills in this role. These skills ensure that counselors can provide effective support to individuals in crisis, maintain professional boundaries, and contribute to positive outcomes during high-stress interactions.

What are some common challenges faced by Remote Crisis Text Line counselors, and how can they be managed?

Remote Crisis Text Line counselors often encounter emotionally intense conversations and may feel challenged by the need to provide effective support without face-to-face interaction. Managing emotional boundaries and self-care is essential to avoid burnout. Counselors benefit from regular supervision, team debriefings, and access to mental health resources provided by the organization. Staying connected with fellow counselors through online platforms also helps foster a supportive work environment and encourages shared learning.

What is the difference between Remote Crisis Text Line vs Remote Crisis Counselor?

AspectRemote Crisis Text LineRemote Crisis Counselor
CredentialsTraining in crisis intervention, mental health awarenessSimilar training in crisis management, mental health certifications often preferred
Work EnvironmentOnline, remote text-based platformRemote, often via phone or chat platforms
Employer & IndustryNonprofit organizations, mental health servicesHealthcare providers, mental health agencies
Search & Comparison IntentHigh overlap in crisis intervention roles, text-based supportSimilar roles in mental health support, differing in communication mode

Both roles involve providing mental health support remotely, with the main difference being the communication mode—text-based for Remote Crisis Text Line and often voice or chat for Remote Crisis Counselor. They share similar training requirements and are employed in mental health organizations, making them closely related in the crisis intervention field.

What are the most commonly searched types of Crisis Text Line jobs in Portland, OR?

The most popular types of Crisis Text Line jobs in Portland, OR are:

What are popular job titles related to Remote Crisis Text Line jobs in Portland, OR?

For Remote Crisis Text Line jobs in Portland, OR, the most frequently searched job titles are:

What job categories do people searching Remote Crisis Text Line jobs in Portland, OR look for?

The top searched job categories for Remote Crisis Text Line jobs in Portland, OR are:

Infographic showing various Remote Crisis Text Line job openings in Portland, OR as of August 2026, with employment types broken down into 84% Full Time, and 16% Part Time. Highlights an 100% Remote job distribution, with an average salary of $41,164 per year, or $19.8 per hour.

Licensed Clinical Social Worker (LCSW) - Full-Time Remote Position

Life Line Counseling

Gresham, OR • Remote

$60K - $100K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago


Job description

Position Overview

Life Line Counseling is seeking a dedicated full-time Licensed Clinical Social Worker (LCSW) to join our innovative team in Gresham, Oregon. This remote role offers the unique opportunity to contribute to our mission of providing exceptional mental health support and advocacy to individuals and families facing a variety of life challenges. With a competitive salary ranging from $60,000 to $100,000 per year, this position comes with a robust benefits package and the potential for professional growth.

About the Organization

Life Line Counseling is a well-respected organization committed to empowering vulnerable populations within our community. We pride ourselves on delivering a person-centered approach that focuses on the strengths of individuals and facilitates collaborative partnerships with other community organizations. Our agency is dedicated to social justice, and we specialize in addressing major social issues including homelessness, domestic violence, substance abuse, and poverty through integrated social work methods.

Work Environment

As a fully remote position, you will have the flexibility to manage your work environment while maintaining regular business hours. However, some evening and weekend hours may be necessary to accommodate client needs and program activities. You will work within a supportive telehealth framework that prioritizes the well-being of both staff and clients, allowing for effective delivery of mental health services.

Key Responsibilities
  • Conduct thorough assessments of clients to identify their social, emotional, and environmental challenges, ensuring a comprehensive understanding of their individual situations.
  • Develop tailored service plans that include specific goals, recommended interventions, and ongoing progress monitoring to guide clients through their therapeutic journey.
  • Provide individual and family counseling, utilizing evidence-based therapeutic techniques that promote healing and resilience.
  • Collaborate closely with clients to create personalized service plans and connect them with essential community resources, enhancing their support systems.
  • Offer crisis intervention and conduct risk assessments when necessary, ensuring safety and providing immediate support to clients in acute distress.
  • Engage with community agencies to coordinate services effectively and advocate for clients’ needs, enhancing their access to broader support initiatives.
  • Participate actively in community outreach efforts to raise awareness of available services and strengthen connections with the local population.
  • Contribute to team meetings, engage in case conferences, and participate in ongoing professional training to maintain the highest standards of practice.
Patient Population / Client Focus

The clients you will work with at Life Line Counseling are diverse and include individuals and families dealing with complex issues such as substance use disorders, mental health struggles, trauma, and socio-economic hardships. Your role will involve providing culturally competent services, ensuring that you consider the varied backgrounds and experiences of each client to foster a supportive therapeutic environment.

Qualifications
  • A Master’s degree in Social Work from an accredited institution, providing the foundational knowledge required for effective practice.
  • Current active licensure as a Licensed Clinical Social Worker (LCSW) in the state of Oregon.
  • Strong understanding of social justice issues, trauma-informed approaches, and community resources relevant to client needs.
  • Exceptional communication skills, cultural sensitivity, and the ability to effectively problem-solve in diverse scenarios.
Preferred Experience
  • Prior experience working in a social service agency or a related mental health setting is preferred, equipping you with the practical skills necessary for this dynamic role.
  • Familiarity with case management practices and community health resources will be beneficial in enhancing the support offered to clients.
Compensation and Benefits

Life Line Counseling offers a competitive salary in the range of $60,000 to $100,000 per year, supplemented by a comprehensive benefits package. This includes health insurance covering medical, dental, and vision, a retirement plan with employer match, generous paid time off including vacation and holidays, and opportunities for continuing education and professional development.

Career Growth Opportunities

At Life Line Counseling, we are committed to fostering a culture of professional development. You will have access to ongoing training, mentorship opportunities, and the chance to expand your skills in various aspects of social work and mental health. We support our team members in pursuing additional certifications and leadership roles within the organization.

Why Join Our Team

Joining Life Line Counseling means becoming part of a team that is passionate about making a difference. We believe in the potential of every individual we serve and are dedicated to creating positive change in their lives. Our innovative practice model, supportive environment, and commitment to professional growth make this an exceptional opportunity for dedicated mental health professionals.

Application Information

If you are ready to take the next step in your career and make a meaningful impact, we invite you to apply now. We look forward to welcoming you to our team at Life Line Counseling!