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Remote Crisis Text Line Jobs in Wisconsin (NOW HIRING)

Opportunityalliance

$32 - $34/hr

... Remote - In Maine) Pay range: $32 - $34/hour The Maine Crisis Line is part of our continuum of crisis intervention and stabilization services, providing 24/7 telephone, text, and chat support for ...

Opportunityalliance

Remote (in Maine) Schedule : Per diem, flexible shifts Are you a licensed clinician looking for ... text, and chat support for individuals and families experiencing mental health crises. Our trained ...

All JobsCrisis Text Line JobsRemote Crisis Text Line JobsRemote Crisis Text Line Jobs in Wisconsin

Remote Crisis Text Line information

What is a Remote Crisis Text Line counselor?

A Remote Crisis Text Line counselor is a trained volunteer or professional who provides emotional support, crisis intervention, and resources to individuals in distress through text messaging. They work remotely, allowing them to assist people from anywhere with an internet connection. Counselors respond to texters experiencing a variety of mental health challenges, such as anxiety, depression, or suicidal thoughts, and guide them to de-escalate their situation and find appropriate help. This role requires empathy, active listening skills, and the ability to remain calm under pressure.

What are the key skills and qualifications needed to thrive as a Remote Crisis Text Line counselor?

To thrive as a Remote Crisis Text Line Counselor, you need strong active listening, emotional intelligence, and crisis intervention skills, often supported by completion of specialized training in crisis support. Familiarity with digital communication platforms and adherence to confidentiality protocols are essential. Compassion, resilience, and the ability to remain calm under pressure are critical soft skills in this role. These skills ensure that counselors can provide effective support to individuals in crisis, maintain professional boundaries, and contribute to positive outcomes during high-stress interactions.

What are some common challenges faced by Remote Crisis Text Line counselors, and how can they be managed?

Remote Crisis Text Line counselors often encounter emotionally intense conversations and may feel challenged by the need to provide effective support without face-to-face interaction. Managing emotional boundaries and self-care is essential to avoid burnout. Counselors benefit from regular supervision, team debriefings, and access to mental health resources provided by the organization. Staying connected with fellow counselors through online platforms also helps foster a supportive work environment and encourages shared learning.

What is the difference between Remote Crisis Text Line vs Remote Crisis Counselor?

AspectRemote Crisis Text LineRemote Crisis Counselor
CredentialsTraining in crisis intervention, mental health awarenessSimilar training in crisis management, mental health certifications often preferred
Work EnvironmentOnline, remote text-based platformRemote, often via phone or chat platforms
Employer & IndustryNonprofit organizations, mental health servicesHealthcare providers, mental health agencies
Search & Comparison IntentHigh overlap in crisis intervention roles, text-based supportSimilar roles in mental health support, differing in communication mode

Both roles involve providing mental health support remotely, with the main difference being the communication mode—text-based for Remote Crisis Text Line and often voice or chat for Remote Crisis Counselor. They share similar training requirements and are employed in mental health organizations, making them closely related in the crisis intervention field.

What are the most commonly searched types of Crisis Text Line jobs in Wisconsin?

The most popular types of Crisis Text Line jobs in Wisconsin are:

What are popular job titles related to Remote Crisis Text Line jobs in Wisconsin?

For Remote Crisis Text Line jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Remote Crisis Text Line jobs in Wisconsin look for?

The top searched job categories for Remote Crisis Text Line jobs in Wisconsin are:

Remote Crisis Text Line jobs near you
Infographic showing various Remote Crisis Text Line job openings in Wisconsin as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Clinical Supervisor - Maine Crisis Line

Opportunityalliance

Remote

$32 - $34/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago

Job description

Clinical Supervisor

Maine Crisis Line (MCL) program
(Remote - In Maine)

Pay range: $32 - $34/hour

The Maine Crisis Line is part of our continuum of crisis intervention and stabilization services, providing 24/7 telephone, text, and chat support for adults, youth, and families experiencing a mental health crisis. Trained crisis support specialists offer free, confidential emotional support, stabilization, and connection to nextstep resources.

We're looking for a Clinical Supervisor who is passionate about realtime clinical work, enjoys supporting staff through dynamic and meaningful situations, and thrives as part of a highly collaborative team.

What the Clinical Supervisor Does

  • Provides real-time clinical support to Crisis Support Specialists during incoming calls, texts, and chats.
  • Facilitates regular clinical supervision, coaching, and professional development to support staff growth, skill development, and adherence to best practices.
  • Offers in-the-moment and follow-up clinical consultation, case review, and administrative support to guide high-quality service delivery.
  • Assists with assessing and triaging client needs, ensuring appropriate referrals and safe, effective crisis intervention.
  • Acts as a clinical resource regarding suicide risk, mental health, substance use, safety planning, and care coordination.
  • Supports staff wellbeing and resilience through ongoing guidance, feedback, and reflective discussion of challenging situations.
  • Supports smooth operations during active hours by helping staff navigate fast-paced and diverse clinical situations with confidence.
  • Works closely with statewide Crisis Response Services to support continuity of care for individuals and families.

We're seeking clinicians who think creatively, adapt quickly, and bring both empathy and solid clinical judgment to the work. The ideal candidate is a team player who can balance independent decisionmaking with collaborative leadership.

Schedule

This is a fulltime, 40hour/week, hourly position.

Second shift, with options for either a 4-day/10-hour workweek or a 5-day/8-hour workweek. Shifts generally start between noon and 2:00 PM and conclude between 10:00 PM and midnight. Once established, the schedule is expected to remain consistent from week to week.

Location

Remote - in Maine. This role can be performed anywhere in Maine from a secure, confidential home office that supports privacy and uninterrupted work, or from our South Portland office.

Qualifications

  • Master's Degree in social work or a related field required.
  • Licensed Clinical Social Worker or Licensed Clinical Professional Counselor preferred; Minimal of Clinical Conditional required.
  • MHRT-CSP certification or ability to achieve within 30 days of employment required.
  • Ability to work flexible hours including weekends, evenings, and occasional overnights required.
  • 1-3 years of supervisory experience in the field of Social Work, preferred.
  • Contact Center experience preferred but not required - training will be provided.
  • This position is fully remote, requiring a dedicated workspace that is quiet and free from distractions. The employee must have reliable high-speed internet access and appropriate equipment, including a computer, headset, and phone. The workspace should be ergonomically set up to ensure comfort and productivity. Regular communication with the team and supervisors will be maintained through virtual meetings, email, and messaging platforms.The employee is expected to adhere to data security and privacy guidelines to protect sensitive information.
  • Experience in clinical psychiatric assessment of patients and ability to document assessments in a concise and comprehensive manner acquired in internship or prior employment preferred.
  • Ability to make clinical decisions autonomously.
  • Must possess and be able to demonstrate excellentorganizationalskills.
  • Special skill areas: technical literacy, comprehensive knowledge of DSM-V, excellent oral and written communication skills and demonstrated team effectiveness and consensus building.
  • Demonstrated computer proficiency.
  • Must be able to successfully pass a criminal background, child protective service check & sex offender check.
  • Must not be on the state or federal suspension and disbarment list.
  • Normal office conditions such as sitting, with occasional standing, walking, reaching, stooping, bending, kneeling, crouching, typing and lifting up to 10 pounds.
  • Driving may be necessary to attend meetings and trainings but is not a primary and essential job responsibility.

Benefits: Our benefits include but are not limited to:

(offered to full-time and part-time employees)

  • Generous paid time off accrual
  • 9paid holidays per calendar year and up to 3 floating holidays per calendar year
  • Excellent medical benefits at very reasonable cost
  • Dental and Vision insurance options
  • Agency paid basic life insurance and STD & LTD disability insurances
  • 403(b) retirement with a generous agency match (all employees are eligible)
  • Tuition Reimbursement -offered once per year through an application process
  • The Opportunity Alliance (TOA) is a qualified employer under thePublic Service Loan Forgiveness (PSLF)program.

To learn more about our benefits please visit, https://www.opportunityalliance.org/explore-our-benefits

Who we are...

The Opportunity Alliance is "Helping People Reach for a Brighter Future".

Mission: The Opportunity Alliance works with people to build better lives and stronger communities. We provide advocacy, leadership, and support to identify the goals and address the needs of individuals, families, and communities.

The Opportunity Alliance (TOA) is a dynamic, results-focused Community Action Agency providing approximately 50 integrated community-based and clinical programs serving more than 20,000 people annually throughout the state of Maine. With over 50 years of experience, TOA draws from a comprehensive set of programs which address issues such as mental health, substance use, homelessness, lack of basic needs, and access to community supports.Through an extensive array of services, TOA provides opportunities for individuals to stabilize fragile situations and then works with them to achieve self-sufficiency.TOA is client-focused with extensive experience working with diverse client populations. TOA programming includes four key sectors of service:

  • Mental Health & Wellness
  • Community Building
  • Family & Early Childhood Education
  • Economic Resources

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If you are viewing this posting on a third-party site, please visit our website athttps://opportunityalliance.wd1.myworkdayjobs.com/Careersto apply.

Please submit a cover letter and resume along with your application.

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