Remote in Maine Schedule: 10:00 PM - 3:00 AM shifts Available Schedules We are currently hiring for ... Maine Crisis Line. This role focuses on building connection, ensuring safety, and helping ...
Remote in Maine Schedule: 10:00 PM - 3:00 AM shifts Available Schedules We are currently hiring for ... Maine Crisis Line. This role focuses on building connection, ensuring safety, and helping ...
Remote in Maine Schedule: 10:00 PM - 3:00 AM shifts Available Schedules We are currently hiring for ... Maine Crisis Line. This role focuses on building connection, ensuring safety, and helping ...
Remote in Maine Schedule: 10:00 PM - 3:00 AM shifts Available Schedules We are currently hiring for ... Maine Crisis Line. This role focuses on building connection, ensuring safety, and helping ...
Senior RCM Associate
Portland, ME · Remote
This role is full-time and fully remote (with option to work from our NYC office). Key ... Support ad-hoc RCM projects - including payer-specific billing efforts and new service line ...
Senior RCM Associate
Portland, ME · Remote
This role is full-time and fully remote (with option to work from our NYC office). Key ... Support ad-hoc RCM projects - including payer-specific billing efforts and new service line ...
RCM Lead
Portland, ME · Remote
This role is full-time and fully remote (with option to work from our NYC office). Key ... Lead ad-hoc RCM projects - including payer-specific billing efforts and new service line expansions.
RCM Lead
Portland, ME · Remote
This role is full-time and fully remote (with option to work from our NYC office). Key ... Lead ad-hoc RCM projects - including payer-specific billing efforts and new service line expansions.
Remote Crisis Text Line information
What is a Remote Crisis Text Line counselor?
A Remote Crisis Text Line counselor is a trained volunteer or professional who provides emotional support, crisis intervention, and resources to individuals in distress through text messaging. They work remotely, allowing them to assist people from anywhere with an internet connection. Counselors respond to texters experiencing a variety of mental health challenges, such as anxiety, depression, or suicidal thoughts, and guide them to de-escalate their situation and find appropriate help. This role requires empathy, active listening skills, and the ability to remain calm under pressure.
What are the key skills and qualifications needed to thrive as a Remote Crisis Text Line counselor?
To thrive as a Remote Crisis Text Line Counselor, you need strong active listening, emotional intelligence, and crisis intervention skills, often supported by completion of specialized training in crisis support. Familiarity with digital communication platforms and adherence to confidentiality protocols are essential. Compassion, resilience, and the ability to remain calm under pressure are critical soft skills in this role. These skills ensure that counselors can provide effective support to individuals in crisis, maintain professional boundaries, and contribute to positive outcomes during high-stress interactions.
What are some common challenges faced by Remote Crisis Text Line counselors, and how can they be managed?
Remote Crisis Text Line counselors often encounter emotionally intense conversations and may feel challenged by the need to provide effective support without face-to-face interaction. Managing emotional boundaries and self-care is essential to avoid burnout. Counselors benefit from regular supervision, team debriefings, and access to mental health resources provided by the organization. Staying connected with fellow counselors through online platforms also helps foster a supportive work environment and encourages shared learning.
What is the difference between Remote Crisis Text Line vs Remote Crisis Counselor?
| Aspect | Remote Crisis Text Line | Remote Crisis Counselor |
|---|---|---|
| Credentials | Training in crisis intervention, mental health awareness | Similar training in crisis management, mental health certifications often preferred |
| Work Environment | Online, remote text-based platform | Remote, often via phone or chat platforms |
| Employer & Industry | Nonprofit organizations, mental health services | Healthcare providers, mental health agencies |
| Search & Comparison Intent | High overlap in crisis intervention roles, text-based support | Similar roles in mental health support, differing in communication mode |
Both roles involve providing mental health support remotely, with the main difference being the communication mode—text-based for Remote Crisis Text Line and often voice or chat for Remote Crisis Counselor. They share similar training requirements and are employed in mental health organizations, making them closely related in the crisis intervention field.
What are the most commonly searched types of Crisis Text Line jobs in Maine?
The most popular types of Crisis Text Line jobs in Maine are:
What are popular job titles related to Remote Crisis Text Line jobs in Maine?
For Remote Crisis Text Line jobs in Maine, the most frequently searched job titles are:
What job categories do people searching Remote Crisis Text Line jobs in Maine look for?
The top searched job categories for Remote Crisis Text Line jobs in Maine are:
What cities in Maine are hiring for Remote Crisis Text Line jobs?
Cities in Maine with the most Remote Crisis Text Line job openings:
Crisis Support Specialist (Part-Time, 20 Hours/Week, Overnight)
South Portland, ME • On-site, Remote
Part-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 9 days ago
Job description
Location: Remote in Maine
Schedule: 10:00 PM - 3:00 AM shifts
Available Schedules
We are currently hiring for two consistent overnight roles:
About the Role
The Crisis Support Specialist provides immediate, compassionate support to individuals experiencing emotional distress or crisis through the Maine Crisis Line. This role focuses on building connection, ensuring safety, and helping individuals navigate toward stability and resources.
What You'll Do
What We're Looking For
Required:
Preferred:
Work Environment
Why Join Us?
We are committed to building a diverse, inclusive, and supportive environment where all individuals are treated with dignity and respect. In this role, you will make a meaningful impact by supporting people during some of their most vulnerable moments.
Additional Requirements
Apply Today
If you are passionate about helping others in times of crisis and want to make a difference, we encourage you to apply.
Benefits: Our benefits include but are not limited to:
(offered to full-time and part-time employees)
To learn more about our benefits please visit, https://www.opportunityalliance.org/explore-our-benefits
Who we are
The Opportunity Alliance is "Helping People Reach for a Brighter Future".
Mission: The Opportunity Alliance works with people to build better lives and stronger communities. We provide advocacy, leadership, and support to identify the goals and address the needs of individuals, families, and communities.
The Opportunity Alliance (TOA) is a dynamic, results-focused Community Action Agency providing approximately 50 integrated community-based and clinical programs serving more than 20,000 people annually throughout the state of Maine. With over 50 years of experience, TOA draws from a comprehensive set of programs which address issues such as mental health, substance use, homelessness, lack of basic needs, and access to community supports. Through an extensive array of services, TOA provides opportunities for individuals to stabilize fragile situations and then works with them to achieve self-sufficiency. TOA is client-focused with extensive experience working with diverse client populations. TOA programming includes four key sectors of service:
If you are viewing this posting on a third-party site, please visit our website at https://opportunityalliance.wd1.myworkdayjobs.com/Careers to apply.
Please submit a cover letter and resume along with your application.
Thank you!
Schedule: 10:00 PM - 3:00 AM shifts
Available Schedules
We are currently hiring for two consistent overnight roles:
- Schedule A: Thursday through Sunday (10 PM - 3 AM)
- Schedule B: Friday through Monday (10 PM - 3 AM)
About the Role
The Crisis Support Specialist provides immediate, compassionate support to individuals experiencing emotional distress or crisis through the Maine Crisis Line. This role focuses on building connection, ensuring safety, and helping individuals navigate toward stability and resources.
What You'll Do
- Provide real-time crisis intervention via phone, chat, and messaging platforms
- Build rapport by creating a safe, non-judgmental space for help seekers
- Conduct safety assessments and evaluate risk levels
- De-escalate crisis situations and develop stabilization plans
- Connect individuals with community resources and referrals
- Collaborate with supervisors and community partners to support care
- Complete accurate and timely documentation for all interactions
- Participate in training, supervision, and continuous learning
What We're Looking For
Required:
- Associate's degree in psychology, social services, education, or a related field
- Ability to obtain MHRT-CSP certification within 30 days of hire (training provided)
- Strong communication and active listening skills
- Ability to remain calm and effective in high-stress situations
- Comfort using technology while engaging in live conversations
Preferred:
- Experience in behavioral health, crisis work, call centers, or human services
- Familiarity with crisis intervention practices and DSM concepts
Work Environment
- Fully remote position (from Maine) with a requirement for a quiet, private workspace
- Reliable high-speed internet and appropriate equipment required
- Regular communication through virtual platforms and team collaboration
Why Join Us?
We are committed to building a diverse, inclusive, and supportive environment where all individuals are treated with dignity and respect. In this role, you will make a meaningful impact by supporting people during some of their most vulnerable moments.
Additional Requirements
- Ability to pass required background and registry checks
- Commitment to confidentiality and ethical standards
Apply Today
If you are passionate about helping others in times of crisis and want to make a difference, we encourage you to apply.
Benefits: Our benefits include but are not limited to:
(offered to full-time and part-time employees)
- Generous paid time off accrual
- 9 paid holidays per calendar year and up to 3 floating holidays per calendar year
- Excellent medical benefits at very reasonable cost
- Dental and Vision insurance options
- Agency paid basic life insurance and STD & LTD disability insurances
- 403(b) retirement with a generous agency match (all employees are eligible)
- Tuition Reimbursement - offered once per year through an application process
- The Opportunity Alliance (TOA) is a qualified employer under the Public Service Loan Forgiveness (PSLF) program.
To learn more about our benefits please visit, https://www.opportunityalliance.org/explore-our-benefits
Who we are
The Opportunity Alliance is "Helping People Reach for a Brighter Future".
Mission: The Opportunity Alliance works with people to build better lives and stronger communities. We provide advocacy, leadership, and support to identify the goals and address the needs of individuals, families, and communities.
The Opportunity Alliance (TOA) is a dynamic, results-focused Community Action Agency providing approximately 50 integrated community-based and clinical programs serving more than 20,000 people annually throughout the state of Maine. With over 50 years of experience, TOA draws from a comprehensive set of programs which address issues such as mental health, substance use, homelessness, lack of basic needs, and access to community supports. Through an extensive array of services, TOA provides opportunities for individuals to stabilize fragile situations and then works with them to achieve self-sufficiency. TOA is client-focused with extensive experience working with diverse client populations. TOA programming includes four key sectors of service:
- Mental Health & Wellness
- Community Building
- Family & Early Childhood Education
- Economic Resources
If you are viewing this posting on a third-party site, please visit our website at https://opportunityalliance.wd1.myworkdayjobs.com/Careers to apply.
Please submit a cover letter and resume along with your application.
Thank you!