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Remote Credit Card Dispute Jobs in Raleigh, NC (NOW HIRING)

HedgeServ

Treasury Supervisor

Raleigh, NC · On-site +1

... equity, private credit, endowments, hedge funds and more - to deliver seamless, tech-enabled ... HedgeServ supports employees through a variety of offerings, including remote and hybrid working ...

All JobsCredit Card Dispute JobsRemote Credit Card Dispute JobsRemote Credit Card Dispute Jobs in Raleigh, NC

Remote Credit Card Dispute information

See Raleigh, NC salary details

$12

$22

$32

How much do remote credit card dispute jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for remote credit card dispute in Raleigh, NC is $22.54, according to ZipRecruiter salary data. Most workers in this role earn between $18.70 and $25.24 per hour, depending on experience, location, and employer.

What is a remote credit card dispute specialist?

Remote Credit Card Dispute jobs involve working from a location outside of a traditional office to handle and resolve customers' credit card transaction disputes. Employees in these roles typically review disputed charges, communicate with customers and merchants, gather evidence, and process claims according to banking regulations and card network rules. This work is often performed over the phone, via email, or through secure online platforms. Remote positions offer flexibility while still requiring strong attention to detail, customer service skills, and a good understanding of financial regulations.

What are the key skills and qualifications needed to thrive as a remote credit card dispute specialist?

To thrive as a Remote Credit Card Dispute Specialist, you need a solid understanding of financial regulations, dispute resolution procedures, and strong attention to detail, often supported by experience in banking or customer service. Familiarity with case management systems, banking software, and occasionally certifications like FCRA or PCI compliance are typically required. Excellent communication, problem-solving, and time management skills help you effectively assist customers and manage multiple cases remotely. These skills ensure accurate, timely dispute resolution and maintain customer trust and regulatory compliance in a virtual environment.

What are some common challenges faced by remote credit card dispute specialists, and how can they overcome them?

Remote credit card dispute specialists often encounter challenges such as managing high volumes of cases, navigating complex regulatory requirements, and maintaining clear communication with customers and financial institutions. To overcome these, it’s important to stay organized, use secure and efficient case management tools, and continuously update knowledge about compliance and fraud trends. Regular virtual team meetings and training can also support problem-solving and foster collaboration with colleagues, ensuring disputes are resolved accurately and promptly.

What is the difference between Remote Credit Card Dispute vs Remote Customer Service Representative?

AspectRemote Credit Card DisputeRemote Customer Service Representative
CredentialsKnowledge of credit card processing, dispute resolution, and basic financial regulationsCommunication skills, customer service experience, and sometimes product knowledge
Work EnvironmentHome office, financial institutions, or payment processing companiesHome office, various industries including retail, telecom, and banking
Industry UsageFinancial services, banking, credit card companiesRetail, telecom, banking, and service sectors
Search & Comparison IntentUnderstanding dispute resolution roles, qualifications, and job dutiesCustomer support roles, communication skills, and job expectations

The main difference is that Remote Credit Card Dispute specialists focus on resolving credit card transaction issues, requiring financial knowledge, while Remote Customer Service Representatives handle general customer inquiries across various industries. Both roles often work remotely and require strong communication skills, but their core responsibilities and industry focus differ.

What are the most commonly searched types of Credit Card Dispute jobs in Raleigh, NC?

The most popular types of Credit Card Dispute jobs in Raleigh, NC are:

What are popular job titles related to Remote Credit Card Dispute jobs in Raleigh, NC?

For Remote Credit Card Dispute jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Remote Credit Card Dispute jobs in Raleigh, NC look for?

The top searched job categories for Remote Credit Card Dispute jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Remote Credit Card Dispute jobs?

Cities near Raleigh, NC with the most Remote Credit Card Dispute job openings:

Remote Credit Card Dispute jobs near you

Lead Software Engineer - Java (Remote)

First Citizens Bank

Raleigh, NC • On-site, Remote

$145K - $175K/yr

Full-time

Posted 19 days ago

First Citizens Bank rating

7.4

Company rating: 7.4 out of 10

Based on 106 frontline employees who took The Breakroom Quiz

108th of 174 rated banks

Job description

Overview
This is a remote role open for multiple markets across the United States.
We are looking for a hands-on Lead Software Engineer to join our growing Corporate Credit Card delivery team, which provides technology solutions and integration services in following areas: Corporate Credit Cards, Credit Card Risk Underwriting, Credit Card Portfolio Management, and Merchant Services.
We have a highly engaged team of engineers and are driving a new custom developed platform and implementing automated testing on all newly developed projects. Come join us as part of this exciting space where you can dig in the details with other developers and the business, as well as have fun sharpening your technical skills and designing solutions for problems that don't yet have answers. We are looking for people who have a passion for development and leading teams.
The ideal candidate is a seasoned software developer with a history of operating in large enterprise environment who has designed and led implementation of medium to large sized systems. Banking experience is preferred, but not necessary. This individual would have tangible examples of how they have led development teams to successful deployments, coached and mentored senior developers, and have driven an enterprise level design of a system(s). They will also be able to clearly communicate and express complex ideas not only with tech leads and team members, but also business product owners, as well as external teams, while establishing a working relationship built on trust through delivery.
Responsibilities & Qualifications
The Lead Software Engineer will be responsible for all software aspects within the domain including research, design, technology insertion, development, testing and support.
  • Partner with the business and architects to design and develop technical solutions that meet user needs with respect to functionality, performance, scalability, and reliability.
  • Lead multiple tech leads who oversee SCRUM teams within the domain providing coaching, and an escalation path for troubleshooting.
  • Drives domain wide change initiatives improving quality, speed, and throughput of the shop.
  • Oversee proactive maintenance on our existing Iaas/SaaS and on premise applications within the Digital, Cards, Risk, and Merchant Services to ensure our mission critical systems remain stable, are able to scale as our business grows, and remain fit-for-purpose.
  • Coordinate and assist with troubleshooting of code defects, data errors and configuration problems to determine the origin of application error.
  • Know how to support Business critical/ complex applications.
  • Exercises Judgement within defined procedures and practices to determine appropriate action.
  • Drive departmental best practices, guidelines implementation and adhere to standards.
  • Show expertise in designing and developing real-time integrations, file-based integrations and be able to optimize the use of database level processing.
  • Demonstrate empathy with developer and poses an innate desire to create a superlative developer experience down to the last detail.
  • Have a deep love of building elegant, maintainable, well-documented, secure code.
  • Always work to improve oneself and constructively support the team around them.

Qualifications:
Bachelor's Degree and 6 years of experience in Software application development and maintenance OR High School Diploma or GED and 10 years of experience in Software application development and maintenance
Preferred Qualifications
  • Intermediate to Strong experience designing or modifying modern microservice based systems
  • Advanced interpersonal skills including communication and negotiation
  • Advanced knowledge and experience with Java 11+
  • Advanced knowledge and experience with Standard Design Patterns such as Factories, Command, Facade, Adapter, and more.
  • Advanced knowledge and experience with OOD/OOA
  • Advanced knowledge and experience with Spring and Spring Boot frameworks
  • Advanced knowledge and experience with REST and APIs
  • Advanced knowledge and experience with Unit Test and Mocking frameworks
  • Advanced knowledge and experience with git
  • Advanced knowledge and experience with Postman
  • Advanced knowledge and experience with Docker and Kubernetes
  • Advanced knowledge and experience with Scrum and Agile
  • Advanced knowledge and experience with wikis

Preferred Experience
  • Automation Testing Framework Development
  • React UI Development
  • Gitlab Pipeline Development

Additional Information
This job posting is expected to remain active for 45 days from the initial posting date listed above. If it is necessary to extend this deadline, the posting will remain active as appropriate. Job postings may come down early due to business need or a high volume of applicants.
The base pay for this position is generally between $145,000 and $175,000. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment.
Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

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