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Remote Credit Card Dispute Jobs in Raleigh, NC (NOW HIRING)

NC SECU

SVP Litigation

Raleigh, NC · On-site +1

If you are motivated and believe in the credit union philosophy of "People Helping People," join ... The SVP - Litigation will lead SECU's litigation function, overseeing all litigation and dispute ...

HedgeServ

Treasury Supervisor

Raleigh, NC · On-site +1

... equity, private credit, endowments, hedge funds and more - to deliver seamless, tech-enabled ... HedgeServ supports employees through a variety of offerings, including remote and hybrid working ...

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Remote Credit Card Dispute information

See Raleigh, NC salary details

$12

$22

$32

How much do remote credit card dispute jobs pay per hour?

As of Jul 19, 2026, the average hourly pay for remote credit card dispute in Raleigh, NC is $22.54, according to ZipRecruiter salary data. Most workers in this role earn between $18.70 and $25.24 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Credit Card Dispute Specialist, and why are they important?

To thrive as a Remote Credit Card Dispute Specialist, you need a solid understanding of financial regulations, dispute resolution procedures, and strong attention to detail, often supported by experience in banking or customer service. Familiarity with case management systems, banking software, and occasionally certifications like FCRA or PCI compliance are typically required. Excellent communication, problem-solving, and time management skills help you effectively assist customers and manage multiple cases remotely. These skills ensure accurate, timely dispute resolution and maintain customer trust and regulatory compliance in a virtual environment.

What is the difference between Remote Credit Card Dispute vs Remote Customer Service Representative?

AspectRemote Credit Card DisputeRemote Customer Service Representative
CredentialsKnowledge of credit card processing, dispute resolution, and basic financial regulationsCommunication skills, customer service experience, and sometimes product knowledge
Work EnvironmentHome office, financial institutions, or payment processing companiesHome office, various industries including retail, telecom, and banking
Industry UsageFinancial services, banking, credit card companiesRetail, telecom, banking, and service sectors
Search & Comparison IntentUnderstanding dispute resolution roles, qualifications, and job dutiesCustomer support roles, communication skills, and job expectations

The main difference is that Remote Credit Card Dispute specialists focus on resolving credit card transaction issues, requiring financial knowledge, while Remote Customer Service Representatives handle general customer inquiries across various industries. Both roles often work remotely and require strong communication skills, but their core responsibilities and industry focus differ.

What are Remote Credit Card Dispute jobs?

Remote Credit Card Dispute jobs involve working from a location outside of a traditional office to handle and resolve customers' credit card transaction disputes. Employees in these roles typically review disputed charges, communicate with customers and merchants, gather evidence, and process claims according to banking regulations and card network rules. This work is often performed over the phone, via email, or through secure online platforms. Remote positions offer flexibility while still requiring strong attention to detail, customer service skills, and a good understanding of financial regulations.

What are some common challenges faced by remote credit card dispute specialists, and how can they overcome them?

Remote credit card dispute specialists often encounter challenges such as managing high volumes of cases, navigating complex regulatory requirements, and maintaining clear communication with customers and financial institutions. To overcome these, it’s important to stay organized, use secure and efficient case management tools, and continuously update knowledge about compliance and fraud trends. Regular virtual team meetings and training can also support problem-solving and foster collaboration with colleagues, ensuring disputes are resolved accurately and promptly.
What are the most commonly searched types of Credit Card Dispute jobs in Raleigh, NC? The most popular types of Credit Card Dispute jobs in Raleigh, NC are:
What are popular job titles related to Remote Credit Card Dispute jobs in Raleigh, NC? For Remote Credit Card Dispute jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Remote Credit Card Dispute jobs in Raleigh, NC look for? The top searched job categories for Remote Credit Card Dispute jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Remote Credit Card Dispute jobs? Cities near Raleigh, NC with the most Remote Credit Card Dispute job openings:
Remote Credit Card Dispute jobs near you

SVP Litigation

NC SECU

Raleigh, NC • On-site, Remote

Full-time

Re-posted 14 days ago

Job description

If you are motivated and believe in the credit union philosophy of "People Helping People," join our team!

The SVP - Litigation will lead SECU's litigation function, overseeing all litigation and dispute-related matters across the enterprise. The role combines people leadership, strategic program development and sophisticated litigation management. Reporting to the EVP - Deputy Chief Legal Officer, the SVP - Litigation will manage a team of attorneys and legal support professionals while partnering closely with business leadership and second line functions to mature industry-leading litigation management practices.

  • 35% Litigation leadership and strategy
    • Lead all litigation strategy and execution across SECU's litigation portfolio, including consumer finance and member disputes, complex litigation and class actions, bankruptcy matters, arbitration programs and general liability matters, employment litigation, commercial and vendor dispute
    • Oversee hundreds of active matters annually through a combination of direct handling and outside counsel management
    • Provide practical, risk-based legal advice to senior business leaders
    • Serve as trusted internal client partner with strong executive presence and relationship management skills
  • 35% Team leadership and development
    • Directly lead and develop a team of two attorneys and two legal support professionals
    • Foster a culture of mentorship, professional growth and collaboration
  • 20% Function modernization and operational excellence
    • In partnership with Legal Operations leadership, mature the litigation management function by:
      • Building enhanced litigation tracking and reporting systems
      • Implementing best-in-class outside counsel management
      • Developing litigation KPIs, dashboards, and performance analytics
      • Driving disciplined litigation spend management
      • Standardizing early case assessment processes
      • Advancing discovery governance and legal hold management programs
      • Establishing scalable workflows
  • 10% Governance and enterprise partnership
    • Partner closely with second line and business unit leaders on dispute prevention and risk mitigation
    • Prepare litigation reporting for executive leadership and board-level oversight
    • Support the enterprise in aligning with regulator and supervisory expectations

Required Education & Experience (Knowledge, Skills, & Abilities):

  • Juris doctor (JD) from an accredited law school
  • Licensed to practice in North Carolina
  • 8 years of litigation experience
  • Demonstrated experience leading or supervising legal teams or significant litigation programs
  • Strong litigation judgment and strategic case management skills
  • Proven ability to manage outside counsel effectively
  • Excellent communication, client counseling and leadership presence

Preferred Education & Experience (Knowledge, Skills, & Abilities):

  • In-house legal experience
  • Financial services or consumer finance litigation experience
  • Employment litigation experience
  • Experience building or improving legal department processes or programs
  • Experience operating in highly regulated environments

Job Environment & Physical Requirements:

  • Primarily onsite with flexibility for occasional remote work

SECU provides equal employment opportunity to all qualified persons regardless of race, color, religion, age, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or other classification protected by law.

Disclaimer

State Employees' Credit Union reserves the right to fill this role at a higher/lower level based on business need.

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