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Remote Credit Card Customer Service Jobs in Alaska

Internal Revenue Service

Case Advocate

Anchorage, AK · On-site +1

$40K - $90K/yr

Government Credit Card - Obtain and use a Government-issued charge card for business-related travel ... Selective Service Registration - Males born after December 31, 1959 are required to be registered ...

Internal Revenue Service

Case Advocate

Anchorage, AK · On-site +1

$40K - $90K/yr

Summary WHAT IS TAXPAYER ADVOCATE SERVICE? A description of the business units can be found at ... Government Credit Card - Obtain and use a Government-issued charge card for business-related travel.

Arctic Catering

Bull Cook - Remote

Anchorage, AK · On-site +1

$14 - $18.25/hr

... Worker Card ( • Able to proficiently speak, read, understand, and write English DESIRED ... quality customer service • Performs all main line food production duties with specific items ...

Internal Revenue Service

Secretary (OA)

Anchorage, AK · On-site +1

$55K - $100K/yr

... Service policy, adequacy and clarity of information, format, and expressed view of the manager ... Government Credit Card - Obtain and use a Government-issued charge card for business-related travel.

Internal Revenue Service

Program Manager

Anchorage, AK · On-site +1

$125K - $197K/yr

Government Credit Card - Obtain and use a Government-issued charge card for business-related travel ... Experience may have been gained in the public sector, private sector or through Volunteer Service.

HMG Careers

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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Remote Credit Card Customer Service information

See Alaska salary details

$13

$24

$35

How much do remote credit card customer service jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for remote credit card customer service in Alaska is $24.98, according to ZipRecruiter salary data. Most workers in this role earn between $20.72 and $27.98 per hour, depending on experience, location, and employer.

What is a remote credit card customer service?

A Remote Credit Card Customer Service job involves assisting customers with inquiries about their credit cards, such as billing issues, transactions, payments, and account management. Representatives typically work from home, using online systems and phone support to address customer concerns efficiently. Strong communication skills, problem-solving abilities, and knowledge of credit card policies are essential. This role may also involve handling disputes, fraud concerns, and providing guidance on card benefits.

What are the key skills and qualifications needed to thrive in remote credit card customer service?

To thrive as a Remote Credit Card Customer Service professional, you need strong communication skills, attention to detail, and experience with customer service or call center environments, often supported by a high school diploma or equivalent. Familiarity with CRM tools, secure data entry systems, and sometimes specific training in financial compliance or privacy standards are common requirements. High levels of patience, problem-solving abilities, and resilience under pressure are valuable soft skills. These qualities are essential for providing accurate assistance, maintaining customer satisfaction, and upholding security standards in a virtual setting.

What are some typical challenges faced by remote credit card customer service representatives?

Remote Credit Card Customer Service representatives often handle high call volumes, resolve complex billing or fraud issues, and must maintain compliance with strict privacy regulations, all while working independently. Staying focused and self-motivated without in-person supervision can also be challenging. Representatives frequently encounter customers who may be upset or anxious about their accounts, requiring strong patience and de-escalation skills. However, most companies provide thorough training and ongoing support to help you succeed in these situations and build confidence over time.

What are the most commonly searched types of Credit Card Customer Service jobs in Alaska?

The most popular types of Credit Card Customer Service jobs in Alaska are:

What are popular job titles related to Remote Credit Card Customer Service jobs in Alaska?

For Remote Credit Card Customer Service jobs in Alaska, the most frequently searched job titles are:

What job categories do people searching Remote Credit Card Customer Service jobs in Alaska look for?

The top searched job categories for Remote Credit Card Customer Service jobs in Alaska are:

What cities in Alaska are hiring for Remote Credit Card Customer Service jobs?

Cities in Alaska with the most Remote Credit Card Customer Service job openings:

Remote Credit Card Customer Service jobs near you
Infographic showing various Remote Credit Card Customer Service job openings in Alaska as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, and 3% Contract. Highlights an 100% Remote job distribution, with an average salary of $51,951 per year, or $25 per hour.

Public Affairs Specialist

Internal Revenue Service

Anchorage, AK • On-site, Remote

$89K - $172K/yr

Full-time

Posted 6 days ago

Internal Revenue Service rating

7.5

Company rating: 7.5 out of 10

Based on 129 frontline employees who took The Breakroom Quiz

130th of 294 rated public sector bodies

Job description

Summary
WHAT IS THE TAXPAYER SERVICES DIVISION?
A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions
  • Position(s) are to be filled in following area(s):
    • TS - Communications and Liaison

REVIEW THE ADDITIONAL INFORMATION BELOW FOR FURTHER DETAILS
Learn more about this agency
Duties
Help
The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position.
  • Assesses the need and desirability of public dissemination of information on IRS activities, consistent with broad National C&L policies and programs. Identifies the public interest and potential effect of Service actions and determines other possible alternatives.
  • Advises managers, National C&L staff, and other directors on the probable internal and external reactions to planned Service actions. Detects, analyzes, tracks and recommends alternatives to promote maximum support for program goals.
  • Develops professional internal, and in coordination with National C&L, external communication messages, speeches, news releases, feature articles, and other material for dissemination and use for the division and top management officials.
  • Participates in annual program planning and developing internal communications. Provides and contributes to mechanisms for communication of timely and accurate information to all employees (i.e., newsletters, intranet, etc.).
  • Issues guidelines and procedures to managers and employees throughout the Operating Division on C&L activities. Coordinates with National C&L to ensure consistency in organizational programs.

STANDARD POSITION DESCRIPTIONS (SPD): PD93408 and PD93409
Visit the IRS SPD Library to access the position descriptions.
Requirements
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Conditions of employment
  • Probationary Period - A person who is required to go through a probationary period and then is transferred, promoted, demoted, or reassigned before he or she completes such period is required to complete the remainder of the probationary period in the new position.

  • Government Credit Card - Obtain and use a Government-issued charge card for business-related travel.

ADDITIONAL REQUIREMENTS SHOWN IN QUALIFICATIONS SECTION
Qualifications
Federal experience is not required. Experience may have been gained in the public sector, private sector or through Volunteer Service. One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/day/year, and indicate number of hours worked per week, on your resume.
You must meet the following requirements by the closing date of this announcement.
GS-12 SPECIALIZED EXPERIENCE: You must have one year of specialized experience equivalent to the GS-11 level in the Federal service. Specialized experience must include:
  • Experience with strategic communication planning;
  • Experience with oral presentations and conducting meetings to obtain customer input on program issues and developing solutions;
  • Applying a variety of approaches to communication programs and developing effective messaging and communication products;
  • Experience problem-solving and making decisions;
  • Analyzing and developing recommendations from a wide array of conflicting and divergent information to assist program officials in achieving the communication objectives of their programs;
  • Using AP Style and IRS Style writing principles.

GS-13 SPECIALIZED EXPERIENCE: You must have one year of specialized experience equivalent to the GS-12 level in the Federal service. Specialized experience must include:
  • Experience with strategic communication planning methods and techniques to be able to function as the technical authority to plan, develop, coordinate and apply effective programs and enhance understanding;
  • Making oral presentations and conducting meetings to obtain customer input on program issues and developing mutually agreed upon resolutions;
  • Experience with development and dissemination of communication materials;
  • Applying a variety of approaches to help others to meet their business objectives through effective communication programs;
  • Developing and maintaining effective working relationships to enhance communication and dissemination of information and in analyzing and developing recommendations from a wide array of conflicting and divergent information to assist program officials in achieving the communication objectives of their programs;
  • Using AP Style and IRS Style writing principles.

AND
You must also meet the following requirement(s):
  • TIME AFTER COMPETITIVE APPOINTMENT (TACA): By the closing date (or if this is an open continuous announcement, by the cut-off date) specified in this job announcement, current civilian employees must have completed at least 90 days of federal civilian service since their latest non-temporary appointment from a competitive referral certificate, known as time after competitive appointment. For this requirement, a competitive appointment is one where you applied to and were appointed from an announcement open to "All US Citizens"
  • TIME IN GRADE (TIG): For positions above the GS-05,applicants must meet applicable time-in-grade requirements to be considered eligible. One year (52 weeks) at the next lower grade level is required to meet the time-in-grade requirements for the grade you are applying for. For positions at the GS-05, you cannot advance to the GS-05 if you have held a GS-02 in the past 52 weeks. There is no TIG restriction for GS-02, 03 or 04 positions.

For more information on qualifications please refer to OPM's Qualifications Standards.
Education
A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page.
FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Click here (Section 3, Explanation of Terms) or here for Foreign Education Credentialing instructions.
We recommend choosing an evaluator from a member organization of one of the following national associations of credential evaluation services: National Association of Credential Evaluation Services (NACES) or Association of International Credentials Evaluators (AICE).
Additional information
  • Consider each location carefully when applying. If you are selected for a location, that location will become your official post of duty.
  • In the event that a building is closed due to rent management, new hires may be placed in a local commuting location.
  • Additional jobs may be filled from this announcement or any other source to fill these vacancies.
  • Alternative work schedule, staggered work hours may be available.
  • Salary: General Schedule (GS) Locality Pay tables may be found under Salaries & Wages.

  • Cost-of-Living Allowances (COLA): The following locations include COLA. See COLA Rates 2026.

  • (AK3237) 949 E 36 Ave Anchorage, AK
  • (AK0029) 101 12th Avenue, Fairbanks, AK
  • (HI8469) 1003 Bishop St Honolulu, HI
  • (HI6575) 2200 Main St Wailuku, HI
  • (HI0011) 300 Ala Moana Blvd, Honolulu, HI
  • (HI6993) 101 Aupuni Street, Hilo, HI
  • (PR4066) Carr 28 Km 2.0 Bayamon, PR
  • (PR4064) 200 Av Rafael Cordero Caguas, PR
  • (PR3930) 7 Tabonuco St Guaynabo, PR
  • (PR4001) 48 Carr 165 Guaynabo, PR
  • (PR4065) 103 Ortegon Av Guaynabo, PR
  • (PR4070) Plaza Del Caribe, 2050 Ponce Bypass, Ponce, PR
  • (PR4047) 35 Avenida Hiram D. Cabassa, Mayaguez, PR
  • (PR4062) 652 Munoz Rivera, San Juan, PR

Formal Development Plan - If this position is covered by a formal development plan, pay retention will be offered where applicable based on law and regulation.
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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Benefits
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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
As a current employee, you know the great benefits we offer. Should you have any questions about benefits, please contact the Employee Resource Center (ERC) at 1-866-743-5748 option #1 for ERC.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

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