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Remote Credentialing Specialist Jobs in Puerto Rico

Epic Denials Management Operator

San Juan, PR · Remote

$17.75 - $23.50/hr

This is a primarily remote role supporting enterprise Epic support, with minimal travel and ... Rebill corrected claims and route issues to coding, billing, credentialing, denials, and/or ...

Remote Credentialing Specialist information

What does a remote credentialing specialist do?

Remote credentialing specialists have the same job duties as in-house credentialing specialists; the main difference is they work from home or another location outside of the office. As a remote credentialing specialist, you verify the qualifications of the staff in healthcare organizations; you review medical policies, process contracts, and facilitate audit reports to validate that certified medical professionals comply with credentialing procedures. This verification process ensures that doctors and other medical professionals provide their accurate education and work histories, and confirms that they meet all local and federal licensing and regulation requirements. Remote credentialing specialists also update medical databases with information about a physician’s training or license and document when credentials must be renewed.

What does a remote credentialing specialist do?

A Remote Credentialing Specialist is responsible for verifying and maintaining the credentials of healthcare professionals to ensure they meet regulatory and organizational standards. Working remotely, they review and process applications, check licenses, certifications, and backgrounds, and work with medical staff to resolve any credentialing issues. This role is essential in healthcare organizations to ensure compliance and patient safety while enabling providers to practice legally and efficiently.

What are the key skills and qualifications needed to thrive as a remote credentialing specialist, and why are they important?

To thrive as a Remote Credentialing Specialist, you need a strong understanding of healthcare credentialing processes, attention to detail, and typically a background in healthcare administration or a related field. Familiarity with credentialing software, databases, and knowledge of industry standards such as NCQA or Joint Commission requirements are essential. Excellent organizational skills, clear communication, and the ability to work independently are crucial soft skills for remote success. These skills ensure accurate, timely credentialing of providers, compliance with regulations, and smooth healthcare operations.

What are some common challenges faced by remote credentialing specialists and how can they be addressed?

Remote Credentialing Specialists often encounter challenges such as coordinating with multiple departments, managing large volumes of documentation, and ensuring compliance with ever-changing regulations. Effective communication skills and strong organizational abilities are essential for staying on top of tasks and deadlines, especially when working remotely. Utilizing secure credentialing software and establishing clear processes for document sharing can help maintain accuracy and streamline collaboration with healthcare providers, HR teams, and regulatory agencies.

What is the difference between Remote Credentialing Specialist vs Remote Medical Biller?

AspectRemote Credentialing SpecialistRemote Medical Biller
Required credentialsHealthcare certifications, licensing knowledgeBilling and coding certifications (e.g., CPC, CCS)
Work environmentHealthcare facilities, insurance companies, remoteMedical offices, billing companies, remote
Employer industry usageHospitals, clinics, healthcare networksMedical practices, billing services
Common search intentCredentialing process, provider enrollmentBilling procedures, insurance claims

The Remote Credentialing Specialist focuses on verifying healthcare providers' credentials and ensuring compliance, while the Remote Medical Biller handles billing, coding, and insurance claims. Both roles often work remotely within the healthcare industry and require specialized certifications. Understanding these differences helps job seekers find the right position aligned with their skills and career goals.

How much does a remote credentialing specialist make in the US?

A remote credentialing specialist in the US typically earns between $40,000 and $60,000 annually, depending on experience, location, and employer. Salaries may increase with certifications such as Certified Provider Credentialing Specialist (CPCS) and proficiency in credentialing software. Many roles also offer benefits like flexible schedules and remote work environments.

What skills are needed for remote credentialing specialist jobs?

Remote credentialing specialists need strong organizational skills, attention to detail, and knowledge of healthcare or insurance credentialing processes. Proficiency with computer software such as Microsoft Office and credentialing databases is essential, along with good communication skills for interacting with providers and insurance companies. Familiarity with regulatory requirements and the ability to work independently are also important for success in this role.

What are the most commonly searched types of Credentialing Specialist jobs in Puerto Rico?

The most popular types of Credentialing Specialist jobs in Puerto Rico are:

What job categories do people searching Remote Credentialing Specialist jobs in Puerto Rico look for?

The top searched job categories for Remote Credentialing Specialist jobs in Puerto Rico are:

What cities in Puerto Rico are hiring for Remote Credentialing Specialist jobs?

Cities in Puerto Rico with the most Remote Credentialing Specialist job openings:

Epic Denials Management Operator

Deloitte

San Juan, PR • Remote

$17.75 - $23.50/hr

Full-time

Posted 21 days ago


Deloitte rating

8.2

Company rating: 8.2 out of 10

Based on 92 frontline employees who took The Breakroom Quiz

44th of 150 rated financial services


Job description

Position Summary

Join Deloitte's AI & Engineering practice to support hospital denials management to deliver back-end Revenue Cycle Management (RCM) services, including Billing and Claims Submission, A/R Follow-up, Denials Management, Payment Posting, and Credits and Refunds, for health care provider client. This is a primarily remote role supporting enterprise Epic support, with minimal travel and scheduled onsite time as needed.

Recruiting for this role ends on 01/01/2027.

Work you'll do

As an Epic Denials Management Operator on the AI & Engineering team, you will be responsible for supporting review denials (835/277 processing) received from third party payers.

Conduct Denial categorization and root cause analysis based on remittance information received from payer. Review hospital account records and payer remittance records, communicate with relevant Client RCM and internal hospital stakeholders, and conduct outreach to payers through payer portals and phone calls to gather necessary information to understand denial reasons and root causes. Determine appropriate denial responses based on denial reasons. Use appropriate templates to develop denial appeal letters for denials and submit to third party payers. Rebill corrected claims and route issues to coding, billing, credentialing, denials, and/or clinical teams as needed. Provide additional documentation to payers as needed to resolve denial issues. Document denial details, research conducted, and follow-up activities conducted in relevant EMR and patient accounting systems. Review AR aging reports and work queues to identify unpaid and delayed claims. Follow up with third party payers on open denials, denial appeals, and other outstanding balances related to denials to understand claim status and payer requirements to adjudicate claim. Provide account information to payers and required and resolve issues related to eligibility, authorizations, claim edits, coordination of benefits, and missing documentation.

Adhere to defined SOPs and workflows and work within Epic Resolute Hospital Billing, claims clearinghouse, payer websites and portals, and other systems and required by workflows. Meet and exceed minimum productivity and quality standards; submit to performance improvement plans as required according to guidance from engagement management. A successful candidate would possess these skills:

  • Ability to work independently and collaborate as part of a team
  • Effective written and verbal communication skills
  • Meticulous attention to detail and quality of work product
  • Ability to build and sustain professional relationships
  • Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
  • Strong interpersonal skills and professional demeanor
  • Ability to meet deadlines

The team

AI & Engineering leverages cutting-edge engineering capabilities to build, deploy, and operate integrated/verticalized sector solutions in software, data, AI, network, and hybrid cloud infrastructure. These solutions are powered by engineering for business advantage, transforming mission-critical operations. We enable clients to stay ahead with the latest advancements by transforming engineering teams and modernizing technology & data platforms. Our delivery models are tailored to meet each client's unique requirements.

Our Industry Solutions offering provides verticalized solutions that transform how clients sell products, deliver services, generate growth, and execute mission-critical operations. We deliver integrated business expertise with scalable, repeatable technology solutions specifically engineered for each sector.

Qualifications

Required:

  • 2+ years of experience in hospital account denial management and appeals
  • Experience using Epic Resolute Hospital Billing
  • Bachelor's degree in information technology, business, healthcare, or a related field; or equivalent experience
  • Experience working in claims clearinghouse systems
  • Familiarity with Epic Analytics and Reporting applications
  • Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve.
  • Limited immigration sponsorship may be available.

Preferred:

  • Experience using Microsoft Word, Excel, and PowerPoint
  • Experience supporting clinical or healthcare business operations
  • Experience managing multiple projects or workstreams
  • Experience preparing and delivering technical demonstrations
  • Experience analyzing billing workflows, claim issues, or operational data

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $70,000 to $90,000.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

Qualifications:

Position Summary

Join Deloitte's AI & Engineering practice to support hospital denials management to deliver back-end Revenue Cycle Management (RCM) services, including Billing and Claims Submission, A/R Follow-up, Denials Management, Payment Posting, and Credits and Refunds, for health care provider client. This is a primarily remote role supporting enterprise Epic support, with minimal travel and scheduled onsite time as needed.

Recruiting for this role ends on 01/01/2027.

Work you'll do

As an Epic Denials Management Operator on the AI & Engineering team, you will be responsible for supporting review denials (835/277 processing) received from third party payers.

Conduct Denial categorization and root cause analysis based on remittance information received from payer. Review hospital account records and payer remittance records, communicate with relevant Client RCM and internal hospital stakeholders, and conduct outreach to payers through payer portals and phone calls to gather necessary information to understand denial reasons and root causes. Determine appropriate denial responses based on denial reasons. Use appropriate templates to develop denial appeal letters for denials and submit to third party payers. Rebill corrected claims and route issues to coding, billing, credentialing, denials, and/or clinical teams as needed. Provide additional documentation to payers as needed to resolve denial issues. Document denial details, research conducted, and follow-up activities conducted in relevant EMR and patient accounting systems. Review AR aging reports and work queues to identify unpaid and delayed claims. Follow up with third party payers on open denials, denial appeals, and other outstanding balances related to denials to understand claim status and payer requirements to adjudicate claim. Provide account information to payers and required and resolve issues related to eligibility, authorizations, claim edits, coordination of benefits, and missing documentation.

Adhere to defined SOPs and workflows and work within Epic Resolute Hospital Billing, claims clearinghouse, payer websites and portals, and other systems and required by workflows. Meet and exceed minimum productivity and quality standards; submit to performance improvement plans as required according to guidance from engagement management. A successful candidate would possess these skills:

  • Ability to work independently and collaborate as part of a team
  • Effective written and verbal communication skills
  • Meticulous attention to detail and quality of work product
  • Ability to build and sustain professional relationships
  • Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
  • Strong interpersonal skills and professional demeanor
  • Ability to meet deadlines

The team

AI & Engineering leverages cutting-edge engineering capabilities to build, deploy, and operate integrated/verticalized sector solutions in software, data, AI, network, and hybrid cloud infrastructure. These solutions are powered by engineering for business advantage, transforming mission-critical operations. We enable clients to stay ahead with the latest advancements by transforming engineering teams and modernizing technology & data platforms. Our delivery models are tailored to meet each client's unique requirements.

Our Industry Solutions offering provides verticalized solutions that transform how clients sell products, deliver services, generate growth, and execute mission-critical operations. We deliver integrated business expertise with scalable, repeatable technology solutions specifically engineered for each sector.

Qualifications

Required:

  • 2+ years of experience in hospital account denial management and appeals
  • Experience using Epic Resolute Hospital Billing
  • Bachelor's degree in information technology, business, healthcare, or a related field; or equivalent experience
  • Experience working in claims clearinghouse systems
  • Familiarity with Epic Analytics and Reporting applications
  • Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve.
  • Limited immigration sponsorship may be available.

Preferred:

  • Experience using Microsoft Word, Excel, and PowerPoint
  • Experience supporting clinical or healthcare business operations
  • Experience managing multiple projects or workstreams
  • Experience preparing and delivering technical demonstrations
  • Experience analyzing billing workflows, claim issues, or operational data

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $70,000 to $90,000.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

Education:Bachelor's DegreeEmployment Type:

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