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Remote Cpht Jobs in Raleigh, NC (NOW HIRING)

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Remote Cpht information

See Raleigh, NC salary details

$13

$19

$27

How much do remote cpht jobs pay per hour?

As of Jul 22, 2026, the average hourly pay for remote cpht in Raleigh, NC is $19.59, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $20.58 per hour, depending on experience, location, and employer.

What is the difference between Remote Cpht vs Remote Medical Assistant?

AspectRemote CphtRemote Medical Assistant
Required CredentialsCPHT certification, pharmacy technician licenseMedical assisting certification or CMA, phlebotomy skills
Work EnvironmentPharmacy settings, telepharmacy rolesClinics, hospitals, telehealth support
Industry UsagePharmaceuticals, retail pharmaciesHealthcare, outpatient clinics
Common Search/ComparisonYesNo

Remote Cpht and Remote Medical Assistant roles share some healthcare industry overlap but differ mainly in credentials and work environment. Remote Cpht positions focus on pharmacy-related tasks requiring specific pharmacy technician certifications, often within pharmacy or pharmaceutical settings. Remote Medical Assistants support clinical tasks in healthcare facilities, requiring medical assisting credentials. Understanding these differences helps job seekers find roles aligned with their skills and certifications.

What are some unique challenges of working as a Remote Certified Pharmacy Technician (CPhT), and how can I prepare for them?

As a Remote Certified Pharmacy Technician, one of the main challenges is maintaining effective communication with pharmacists and healthcare providers without in-person interactions. You’ll need to be adept at using digital communication tools and managing your time independently to meet prescription deadlines. Additionally, adapting to various pharmacy software systems remotely and ensuring patient confidentiality in a home environment are essential. Preparing by familiarizing yourself with common pharmacy management platforms and setting up a private, secure workspace can help you succeed in this role.

What are the key skills and qualifications needed to thrive as a Remote Certified Pharmacy Technician (CPhT), and why are they important?

To thrive as a Remote Certified Pharmacy Technician (CPhT), you need a solid understanding of pharmacy operations, medication safety, and must hold an active CPhT certification. Familiarity with pharmacy management systems, e-prescribing platforms, and HIPAA-compliant communication tools is crucial. Strong attention to detail, time management, and effective remote communication skills help set top performers apart. These abilities ensure accurate medication processing, patient safety, and efficient collaboration in a virtual work environment.

What is a remote CPhT?

A remote CPhT is a Certified Pharmacy Technician who works from a location outside of a traditional pharmacy, often from home. Their duties typically include processing prescriptions, communicating with patients and healthcare providers, managing medication inventories, and assisting pharmacists—all through digital platforms or phone systems. Remote CPhTs leverage technology to perform many of the same tasks as in-person pharmacy technicians, offering flexibility to both employees and employers. This role is increasingly popular in mail-order pharmacies, telepharmacy services, and pharmacy benefit management companies. Remote CPhTs must still hold valid certification and licensure in their state and comply with all relevant regulations.
What cities near Raleigh, NC are hiring for Remote Cpht jobs? Cities near Raleigh, NC with the most Remote Cpht job openings:
Remote Cpht jobs near you
Infographic showing various Remote Cpht job openings in Raleigh, NC as of July 2026, with employment types broken down into 6% Locum Tenens, 14% Internship, 3% As Needed, 63% Full Time, 13% Part Time, and 1% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $40,749 per year, or $19.6 per hour.

Customer Service Supervisor PBM

Marpai Administrators LLC

Cary, NC • Remote

$58K - $65K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Job description


Marpai Administrators (Subsidiary of Marpai Inc. (NASDAQ: MRAI)) is a technology company transforming the Third Party Administration sector serving employers with self-funded health plans. Marpai Administrators (“Marpai”) is an AI-powered national TPA (third party administrator) using deep learning and machine learning to maximize population health outcomes with the greatest cost efficiency for any health plan budget. We create healthier members and a healthier bottom line. Marpai proactively targets at-risk members with meaningful clinical interventions to improve outcomes. 
ABOUT THE POSITION: 
The Customer Service Supervisor, PBM reports to the Customer Service Manager and is responsible for leading a team of specialized agents, customer service representatives, to deliver high-quality service to resolve complex questions regarding prescription drug coverage. This role plays a critical part in enhancing customer satisfaction, driving retention, and supporting the overall business objectives by maintaining efficient operations and fostering a positive team environment. 
WHAT YOU WILL BE DOING: 
  • Supervise team: Guide the team through complex member inquiries regarding drug formularies, tier structures, and copays. Supervise the investigation and resolution with members, pharmacies and prescribers of rejected pharmacy claims, coordinating eligibility overrides and technical point-of-sale errors. 
  • Enforce compliance with regulatory requirements: Monitor and train teams on strict adherence to HIPAA regulations and other applicable regulations.
  • Monitor Key Performance Indicators (KPI) and Service Level Agreements (SLA): Ensure the team meets contractual SLAs. 
  • Training and Coaching: Analyze trends of issues to identify, training gaps, performance issues, and create a plan to address the gaps and recommend solutions as needed. Provide coaching and critical conversations to direct reports for developmental and correctional issues. 
  • Quality assurance and audits: Complete monthly call monitoring. Review monthly scorecard with individuals on team, identifying trends that need to be addressed as well as kudos for jobs well done.
  • Handles overflow for calls, chat, and emails as needed especially during peak
  • Maintain and develop Standard Operating Procedures
  • Other duties as required
 
WHAT SUCCESS LOOKS LIKE: 
  • Drive member accessibility through effectively managing resources, coordinating multiple daily tasks, and enhancing the effectiveness of customer interactions
  • Ensure exceptional quality through the monitoring and coaching of call interactions and claim processing
  • Cultivate the ultimate customer experience by ensuring the team is well trained and coached
  • Ensure team is meeting and exceeding expectations and metrics
 
WHAT DO YOU NEED:
  • Industry Experience: 2+ years of experience in a PBM, managed care, healthcare call center, or pharmacy environment.
  • Preferred License: Active Certified Pharmacy Technician (CPhT) designation or state pharmacy technician license is highly preferred. 
  • 3 years minimum call center experience
  • 3+ years in a supervisory or leadership role in a call center
  • Strong leadership and team management skills
  • Excellent communication, both verbal and written
  • Problem-solving and conflict resolution skills
  • Ability to analyze performance metrics and use data to improve team effectiveness
  • Encourage and support accountability and engagement, including sharing of information, ownership and successes with others
  • Consistently communicate expectations to clients and internal team members
  • Capability to manage service recovery as necessary

WORK REQUIREMENTS:
  • Tampa, FL or Remote
  • Fast paced, dynamic work environment requiring the ability to be adaptive, innovative and flexible
  • No travel required 
 
 WHY WORK AT MARPAI?  
We have great benefits: 
  • Generous PTO
  • Medical and Prescription 
  • Health and Wellness Programs 
  • EAP 
  • FSA / HSA / Dependent Care
  • Dental 
  • Vision 
  • Life and Disability 
  • STD/LTD
  • Voluntary Benefits: Critical Illness, Accident, Hospital
  • 401k with Employer Match
  • LegalShield 
  • Identity Theft Protection
       
    Marpai is an equal opportunity workplace.  We are committed to equal opportunity regardless of race, color, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status.

This is a remote position.