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Remote Conversation Designer Jobs in Connecticut

AI Solutions Architect

Hartford, CT · Remote

$63.50 - $83.75/hr

REMOTE USC/GC **MANAGER REJECTED ALL PROFILES FOR NOT HAVING ENOUGH AI EXPERIENCE - LOOKING FOR ... Experience designing REST APIs that facilitate a strong developer experience or simplify systems ...

New

AI Solutions Architect

Hartford, CT · Remote

$63.50 - $83.75/hr

REMOTE USC/GC **MANAGER REJECTED ALL PROFILES FOR NOT HAVING ENOUGH AI EXPERIENCE - LOOKING FOR ... Experience designing REST APIs that facilitate a strong developer experience or simplify systems ...

New

... designing, developing, and deploying AI use cases, and drive innovation at scale, with particular ... This role can have a Hybrid or Remote work arrangement. Candidates who live near one of our office ...

Remote Conversation Designer information

What are the key skills and qualifications needed to thrive as a remote conversation designer?

To thrive as a Remote Conversation Designer, you need a strong grasp of linguistics, UX writing, and user-centered design principles, often supported by a background in communication, design, or computer science. Familiarity with conversational AI platforms like Dialogflow, Voiceflow, or Microsoft Bot Framework, as well as knowledge of prototyping tools and natural language processing, is typically required. Creativity, empathy, and excellent collaboration skills help designers craft engaging, user-friendly conversational experiences. Mastering these skills ensures effective and intuitive interactions for users, directly impacting product usability and customer satisfaction.

What is a remote conversation designer?

A Remote Conversation Designer is a professional who creates and optimizes dialogues for chatbots, voice assistants, and other conversational interfaces while working from a remote location. They focus on designing natural, engaging, and effective interactions between humans and AI-powered systems. Their responsibilities include scripting user flows, anticipating user needs, testing conversations, and collaborating with developers and product teams to refine the user experience. Working remotely, they leverage digital communication tools to coordinate with teams and clients, ensuring the conversational products meet business and user goals.

What are the main collaboration tools and processes used by remote conversation designers to work effectively with cross-functional teams?

As a remote conversation designer, you'll frequently collaborate with product managers, engineers, UX researchers, and other designers. Common tools include Slack or Microsoft Teams for real-time communication, Figma or Miro for collaborative design and workflow mapping, and project management platforms like Jira or Asana to track progress. Regular video meetings and clear documentation practices are vital to ensure alignment, especially when working across time zones. Emphasizing transparent communication and utilizing shared digital workspaces help ensure your conversational flows are seamlessly integrated into products.

What is the difference between Remote Conversation Designer vs Remote Chatbot Developer?

AspectRemote Conversation DesignerRemote Chatbot Developer
CredentialsUX/UI design, NLP understanding, communication skillsProgramming skills, NLP frameworks, API integration
Work EnvironmentDesign-focused, collaborative with UX teamsTechnical coding, software development teams
Industry UsageCustomer experience, AI design, product teamsAI development, software companies, tech firms

Remote Conversation Designers focus on creating intuitive dialogue flows and user experiences for chatbots, emphasizing design and user interaction. In contrast, Remote Chatbot Developers handle the technical implementation, coding, and integration of chatbot systems. Both roles often collaborate but differ mainly in their skill sets and daily tasks.

What are popular job titles related to Remote Conversation Designer jobs in Connecticut?

For Remote Conversation Designer jobs in Connecticut, the most frequently searched job titles are:

What job categories do people searching Remote Conversation Designer jobs in Connecticut look for?

The top searched job categories for Remote Conversation Designer jobs in Connecticut are:

What cities in Connecticut are hiring for Remote Conversation Designer jobs?

Cities in Connecticut with the most Remote Conversation Designer job openings:

AI Solutions Architect

3B Staffing LLC

Hartford, CT • Remote

$63.50 - $83.75/hr

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.


Job description

AI Solutions Architect - REMOTE **3 OPENINGS** REMOTE USC/GC **MANAGER REJECTED ALL PROFILES FOR NOT HAVING ENOUGH AI EXPERIENCE - LOOKING FOR TRUE AI SOLUTIONS ARCHITECTS HERE** **SAMPLE RESUME OF CANDIATE HIRED ATTACHED** Must be a true Solutions Architect....they will reject Tech Leads, Tech Architects, Java Architects, Enterprise Arch, Integration Arch Healthcare Experience is KEY!! Agentic AI experience in Salesforce Ecosystem is key!! Any candidates with Agent Force and Salesforce will be required. Please DO NOT send me candidates who are adding on this the resume BUT cannot speak to it during an interview. KEY SKILLS: Cloud, GCP (MANDATORY), Integration with Kafka, Agentic AI, Salesforce, Agent Force This role will define the end to end solutions for our AI driven contact center. Three major programs in scope: Guided Personal Service (GPS) program - A large solution Scaled Agile framework-based (SAFE) program consisting of 3+ agile release trains. Primary stakeholders support our Healthcare member and provider contact centers. We are in year 7 of a multi-year journey to expand support for additional lines of business in support of our business team's mission. We are currently focused on integrating Medicaid into GPS. Member Experience (MX) - A single Agile Release Train SAFE program with the goal of increasing the satisfaction and decreasing friction of Aetna's members through timely digital communications, enhanced digital experience and data/analytics. Your Aetna Virtual Assistant (YAVA) / Live Chat - A hybrid/SAFE program with the objective of delivering a world class voice/chat self service capability replacing our heritage IVR's with Conversational AI. Required Skills:
  • Architectural/technical experience with Gen AI (RAG/chain frameworks, Vector DB searches and embeddings, Agentic AI, etc.)
  • Architectural/technical expertise with cloud especially GCP, Azure, AWS (native, cloud agnostic, container, etc offerings) and cloud/SAAS systems integration.
  • Experience designing REST APIs that facilitate a strong developer experience or simplify systems integration.
  • Experience designing systems that leverage Kafka for messaging/streaming.
  • Experience with RDBMS and/or NoSQL databases (i.e. MongoDB). Understands the benefits and trade-offs of both. Familiar with normalization and denormalization, sharding, and other data-centric patterns
  • Experience with the design and development of complex systems; employs a disciplined and rigorous approach
  • Adept at requirements analysis, estimation, systems and application design, and testing
  • Familiarity with popular Design Patterns.
  • Excellent collaboration, influencing, and consensus-building skills. Ability to work with persons in all job functions (e.g. product, program, developers, etc).
  • Excellent verbal and written communications
  • Ability to manage multiple competing priorities with minimal supervision. Self-directed
  • A great team player, with demonstrable experience delivering superior software products via Agile methodologies
  • Experience on an Agile team
  • Experience with modern languages, frameworks, and technologies such as Java, JavaScript, Node.js, messaging queuing infrastructures, as well as cloud and on-premise infrastructure and services
  • Experience with distributed computing architectures, including race conditions, parallelism, and concurrency control
  • Meeting facilitation with stakeholders, partners and team
Skills
  • Knowledge of impending AI agent interoperability "standards"/approached (i.e. Model Context Protocol, Agent2Agent, etc.)
  • Knowledge of Salesforce AgentForce.
  • Contact Center technology expertise (Salesforce, Five9, etc.)
  • A proven track record working as part of a team on large/complex systems
  • Experience with SAFe Software Development Principles
  • Experience with distributed caching solutions; understands the factors that enable effective caching
  • Exposure to CI/CD and DevOps
Basic Solution Architect responsibilities Receive epic/feature assignments and general direction from train architect. Partner with Product Owner, BA and Development technical leads to refine/understand requirements. Partner with Solution Domain Lead architects (if necessary) to seek guidance or vet solutions impacting other domains. Collaborate with integration architect to deliver solution artifacts (sketch, ppt, etc.) Continuously attain and refine business and systems subject matter expertise. Leverage architecture patterns for the solution. Create them if covering new ground. Present solution sketches to various stakeholders (SS architect team, Infrastructure SMEs, business, etc.) for review and feedback. Primary technologies API-first centric enterprise moving to an AI-first centric enterprise Azure cloud (compute), GCP (big data), some AWS (digital experience) Salesforce Service Cloud for user experience (GPS and some MX)