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Remote Convergys Customer Service Representative Jobs in Appleton, WI

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work

Director of Biostatistics

Green Bay, WI ยท Remote

$60 - $65/hr

Role Title: Biostatistician Role Type: Contractor Location: Remote micro1 is engaging Biostatisticians to contribute their clinical statistics expertise to a dynamic customer project focused on

Biostatistician

Green Bay, WI ยท Remote

$60 - $65/hr

Role Title: Biostatistician Role Type: Contractor Location: Remote micro1 is engaging Biostatisticians to contribute their clinical statistics expertise to a dynamic customer project focused on

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work

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Remote Convergys Customer Service Representative information

See Appleton, WI salary details

$9

$18

$26

How much do remote convergys customer service representative jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for remote convergys customer service representative in Appleton, WI is $18.34, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $20.38 per hour, depending on experience, location, and employer.

What is the difference between Remote Convergys Customer Service Representative vs Remote Sitel Customer Service Representative?

AspectRemote Convergys Customer Service RepresentativeRemote Sitel Customer Service Representative
Required CredentialsHigh school diploma or equivalent, customer service experienceHigh school diploma or equivalent, customer service experience
Work EnvironmentHome-based, flexible hours, call center setupHome-based, flexible hours, call center setup
Employer & Industry UsageConvergys (now part of Concentrix), customer service industrySitel, customer service and technical support industry

Both roles involve remote customer service work requiring similar credentials and work environments. The main difference lies in the employer and specific client industries. Candidates should consider the company they prefer to work for and the type of customer interactions involved when choosing between these roles.

What are the most commonly searched types of Convergys Customer Service Representative jobs in Appleton, WI?

The most popular types of Convergys Customer Service Representative jobs in Appleton, WI are:

What cities near Appleton, WI are hiring for Remote Convergys Customer Service Representative jobs?

Cities near Appleton, WI with the most Remote Convergys Customer Service Representative job openings:

Infographic showing various Remote Convergys Customer Service Representative job openings in Appleton, WI as of September 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $38,149 per year, or $18.3 per hour.

Remote Customer Service Representative

Green Bay, WI โ€ข Remote

$15.50 - $21.25/hr

Full-time

Posted 25 days ago


Job description

Company Overview:
Next Stop Travel is a fully remote organization that specializes in coordinating customized planning and support services for a diverse range of clients. Our team is dedicated to delivering reliable, detail-oriented, and responsive service through efficient systems and clear communication.

Position Summary:
We are looking for a dependable and detail-oriented Customer Service Representative to assist with client support and coordination tasks. This role involves handling client requests, organizing service arrangements, and ensuring a smooth planning process from start to finish. 

Primary Responsibilities:

  • Act as the main point of contact for client inquiries via phone, email, and online platforms
  • Assess client needs and recommend appropriate service options
  • Organize schedules and develop structured service plans
  • Manage and confirm reservations with third-party providers
  • Provide timely follow-up and maintain clear communication throughout the process
  • Keep accurate and up-to-date records in internal systems
  • Assist with workflow improvements and collaborate with team members

Qualifications:

  • Previous experience in customer service, administrative support, or coordination is preferred
  • Strong communication and organizational abilities
  • Ability to work independently and manage multiple priorities
  • Comfortable using online tools and digital platforms
  • Detail-oriented with a focus on accuracy and consistency

Work Structure & Compensation:

  • Remote position with flexible scheduling
  • Performance-based compensation tied to completed client arrangements
  • Ongoing training and access to support resources

Additional Information:
This role is well-suited for individuals who are organized, self-motivated, and comfortable working in a structured remote environment. Selected candidates will complete onboarding and training to ensure a smooth transition into the position.