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Remote Convergys Customer Service Representative Jobs in Indiana

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

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Remote Convergys Customer Service Representative information

What is the difference between Remote Convergys Customer Service Representative vs Remote Sitel Customer Service Representative?

AspectRemote Convergys Customer Service RepresentativeRemote Sitel Customer Service Representative
Required CredentialsHigh school diploma or equivalent, customer service experienceHigh school diploma or equivalent, customer service experience
Work EnvironmentHome-based, flexible hours, call center setupHome-based, flexible hours, call center setup
Employer & Industry UsageConvergys (now part of Concentrix), customer service industrySitel, customer service and technical support industry

Both roles involve remote customer service work requiring similar credentials and work environments. The main difference lies in the employer and specific client industries. Candidates should consider the company they prefer to work for and the type of customer interactions involved when choosing between these roles.

How to get hired for a remote Convergys customer service representative?

To get hired as a remote Convergys customer service representative, candidates should have strong communication skills, a quiet work environment, and reliable internet. Applying through the company's official careers page and demonstrating experience in customer service or call center roles can improve chances of selection.

What are the most commonly searched types of Convergys Customer Service Representative jobs in Indiana?

The most popular types of Convergys Customer Service Representative jobs in Indiana are:

What are popular job titles related to Remote Convergys Customer Service Representative jobs in Indiana?

For Remote Convergys Customer Service Representative jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Remote Convergys Customer Service Representative jobs in Indiana look for?

The top searched job categories for Remote Convergys Customer Service Representative jobs in Indiana are:

What cities in Indiana are hiring for Remote Convergys Customer Service Representative jobs?

Cities in Indiana with the most Remote Convergys Customer Service Representative job openings:

Customer Service Representative (Remote)

HB Travels

Indianapolis, IN โ€ข Remote

$14 - $19/hr

Full-time

Re-posted 21 days ago


Job description

We are looking for a customer-focused and dependable Customer Service Representative to join our growing remote team. This position is ideal for individuals who enjoy helping people, providing excellent service, and working in a professional virtual environment.

In this role, you will assist customers with inquiries, provide support throughout their experience, and help ensure a positive customer journey. You will support clients within the travel and hospitality sector while delivering exceptional customer service.


Responsibilities
  • Respond to customer inquiries via phone, email, and online communication platforms
  • Provide accurate information and professional support
  • Assist customers with service-related questions and requests
  • Maintain organized and accurate customer records
  • Follow up with customers as needed to ensure satisfaction
  • Communicate effectively with customers and team members
  • Help resolve concerns in a timely and professional manner
  • Follow company procedures and customer service standards

Qualifications
  • Strong communication and interpersonal skills
  • Customer service experience preferred but not required
  • Ability to work independently in a remote environment
  • Strong organizational and time-management skills
  • Comfortable using computers and online communication tools
  • Positive attitude and problem-solving mindset
  • Hospitality, travel, or customer-facing experience is a plus

What We Offer
  • Remote work opportunity
  • Flexible scheduling options
  • Training and onboarding provided
  • Supportive team environment
  • Professional development opportunities
  • Opportunity to work within a growing travel-focused business

Apply Today

If you enjoy helping customers, building positive relationships, and delivering outstanding service, we encourage you to apply. Qualified applicants will be contacted regarding the next steps in the hiring process.