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Remote Control M Administrator Jobs in Massachusetts

While this position is primarily remote, you will serve our Boston\-based team and must live within ... Manage user permissions and access control via Microsoft Entra ID (formerly Azure Active Directory ...

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... control, and thrives in a fast-paced, compliance-driven environment (SOC 2, HIPAA). You're ... Administer Microsoft Intune (MDM) and O365 for a remote, multi-OS device fleet * Enforce security ...

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Remote Control M Administrator information

What is a Remote Control M administrator?

Remote Control M Administrators are IT professionals responsible for managing, configuring, and maintaining the Control-M workload automation software from a remote location. Their duties typically include scheduling, monitoring, and troubleshooting batch jobs, ensuring the smooth operation of automated workflows across various systems. They also coordinate with other teams to optimize job performance and maintain compliance with organizational policies. Remote Control M Administrators play a critical role in keeping business processes running efficiently without direct on-site presence.

What are the key skills and qualifications needed to thrive as a Remote Control M administrator?

To thrive as a Remote Control M Administrator, you need expertise in workload automation, job scheduling, and troubleshooting, typically supported by experience with BMC Control-M and a relevant IT degree. Proficiency with Control-M/EM, scripting languages (such as Shell or PowerShell), and knowledge of ITIL processes or certifications is highly valuable. Strong analytical thinking, communication skills, and the ability to work independently are crucial soft skills in this role. These skills ensure efficient automation of business processes, minimize downtime, and support seamless IT operations in distributed environments.

What are some common challenges faced by Remote Control M administrators, and how can they be addressed?

Remote Control M Administrators often encounter challenges such as managing complex job scheduling environments, ensuring high availability, and troubleshooting workflow failures across distributed systems. To address these, strong problem-solving skills, familiarity with Control-M's automation features, and proactive monitoring are essential. Regular communication with development and operations teams also helps in quickly resolving issues and optimizing job flows. Staying current with software updates and best practices can further minimize operational disruptions.

What is the difference between Remote Control M Administrator vs Remote Control M Analyst?

AspectRemote Control M AdministratorRemote Control M Analyst
CredentialsTypically requires certifications in Control M or related scheduling toolsOften requires similar certifications, with additional analytical or data management skills
Work EnvironmentPrimarily in IT or operations teams managing job schedulingFocuses on analyzing scheduling processes and optimizing workflows
Employer & IndustryUsed in IT departments across finance, healthcare, and telecom sectorsCommon in organizations needing detailed scheduling analysis and reporting

The Remote Control M Administrator primarily manages and maintains scheduling jobs within Control M, ensuring smooth operation. In contrast, the Remote Control M Analyst focuses on analyzing scheduling data, optimizing workflows, and improving efficiency. Both roles require similar certifications and are integral to IT and operations teams, but their core responsibilities differ in management versus analysis.

What are popular job titles related to Remote Control M Administrator jobs in Massachusetts?

For Remote Control M Administrator jobs in Massachusetts, the most frequently searched job titles are:

What job categories do people searching Remote Control M Administrator jobs in Massachusetts look for?

The top searched job categories for Remote Control M Administrator jobs in Massachusetts are:

What cities in Massachusetts are hiring for Remote Control M Administrator jobs?

Cities in Massachusetts with the most Remote Control M Administrator job openings:

Infographic showing various Remote Control M Administrator job openings in Massachusetts as of August 2026, with employment types broken down into 89% Full Time, 9% Part Time, and 2% Contract. Highlights an 2% In-person, and 98% Remote job distribution.

System Administrator

Performix

Boston, MA • Remote

Contractor

Posted yesterday

New


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Job Overview<\/span><\/span><\/b>
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        <\/span><\/span><\/span><\/span><\/span>We are seeking a skilled and proactive Helpdesk Specialist \/ Junior Systems Administrator for a 3\-month contract.<\/span><\/span>
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        <\/span><\/span><\/span><\/span><\/span>In this dual\-focus role, you will provide top\-tier end\-user support while handling foundational systems administration tasks, with a heavy emphasis on Microsoft 365 environments.<\/span><\/span>
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        <\/span><\/span><\/span><\/span><\/span>While this position is primarily remote, you will serve our Boston\-based team and must live within 30 minutes of Boston to assist with occasional hands\-on hardware deployments, equipment imaging, or urgent on\-site troubleshooting.<\/span><\/span>
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        <\/span><\/span><\/span><\/span><\/span>Will need to be able to reach office in 30 minutes to support any tech emergencies if needed.<\/span><\/span><\/span>
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Key Responsibilities:<\/span><\/span><\/b>
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        <\/span><\/span><\/span><\/span><\/span>End\-User Support & Helpdesk<\/span><\/span>
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        <\/span><\/span><\/span><\/span><\/span>Serve as the primary point of contact for remote and local employees experiencing technical issues (hardware, software, network, and access).<\/span><\/span>
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        <\/span><\/span><\/span><\/span><\/span>Diagnose, troubleshoot, and resolve Tier 1 and Tier 2 helpdesk tickets with a high level of customer service and responsiveness.<\/span><\/span>
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        <\/span><\/span><\/span><\/span><\/span>Provision, image, and ship laptops (Windows\/Mac) and peripherals for onboarding employees; coordinate the return of equipment for offboarding.<\/span><\/span>
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        <\/span><\/span><\/span><\/span><\/span>Junior Systems Administration & M365<\/span><\/span>
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        <\/span><\/span><\/span><\/span><\/span>Handle end\-to\-end Microsoft 365 (Office 365) setups, including creating user accounts, configuring mailboxes, assigning licenses, and setting up distribution groups\/shared mailboxes.<\/span><\/span>
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        <\/span><\/span><\/span><\/span><\/span>Manage user permissions and access control via Microsoft Entra ID (formerly Azure Active Directory) and\/or local Active Directory.<\/span><\/span>
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        <\/span><\/span><\/span><\/span><\/span>Configure and troubleshoot M365 applications (Teams, SharePoint, OneDrive, Outlook) for end\-users.<\/span><\/span>
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        <\/span><\/span><\/span><\/span><\/span>Assist with basic network troubleshooting (VPN connectivity, Wi\-Fi, home internet configurations for remote workers).<\/span><\/span>
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Required Experience:<\/span><\/span><\/b>
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        <\/span><\/span><\/span><\/span><\/span>2+ years of experience in an IT Helpdesk, Technical Support, or Junior SysAdmin role.<\/span><\/span>
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        <\/span><\/span><\/span><\/span><\/span>Strong M365 Experience: Proven track record of configuring Office 365 accounts, provisioning mailboxes, and managing basic tenant settings.<\/span><\/span>
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        <\/span><\/span><\/span><\/span><\/span>Proficient with Active Directory \/ Microsoft Entra ID user administration.<\/span><\/span>
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        <\/span><\/span><\/span><\/span><\/span>Strong troubleshooting skills across Windows 10\/11 and macOS environments.<\/span><\/span>
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        <\/span><\/span><\/span><\/span><\/span>Experience utilizing MDM tools (e.g., Intune, Jamf) for device deployment is a major plus.<\/span><\/span>
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Location & Contract Requirements:<\/span><\/span><\/span><\/b>
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        <\/span><\/span><\/span><\/span><\/span>Must be physically located within a 30\-minute radius of Boston, MA.<\/span><\/span>
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        <\/span><\/span><\/span><\/span><\/span>Must have a reliable home internet connection and a dedicated quiet workspace.<\/span><\/span>
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