Remote Content Strategy Jobs in Delaware (NOW HIRING)

Your success is a train ride away!

As we move America's workforce toward the future, Amtrak connects businesses and communities across the country. We employ more than 20,000 diverse, energetic professionals in a variety of career fields throughout the United States. The safety of our passengers, our employees, the public and our operating environment is our priority, and the success of our railroad is due to our employees.

Are you ready to join our team?

Our values of 'Do the Right Thing, Excel Together and Put Customers First' are at the heart of what matters most to us, and our Core Capabilities, 'Building Trust, Accountability, Effective Communication, Customer Focus, and Proactive Safety & Security' are what every employee needs to know and do to be most impactful at Amtrak. By living the Amtrak values, focusing on our capabilities, and actively embracing and fostering diverse ideas, backgrounds, and perspectives, together we will honor our past and make Amtrak a company of the future.

JOB SUMMARY

The Lead Data & AI Advocate drives the enterprise enablement strategy that ensures Amtrak's data, AI, and automation capabilities are effectively adopted, responsibly used, and consistently applied across business domains. Leads at this level define adoption frameworks, guide cross-team enablement efforts, and ensure that all major data and AI initiatives include high-quality onboarding materials, reusable templates, and technical accelerators. They mentor other Advocates, collaborate with engineers and product teams to embed enablement standards into delivery, and measure enterprise-wide adoption to continuously improve literacy, usability, and impact.

ESSENTIAL FUNCTIONS

Define and implement enterprise enablement frameworks for data, AI, and analytics platforms, ensuring consistent user experience, standards, and adoption patterns across domains.
Lead the development and refinement of reusable enablement assets such as starter kits (including reference code), templates, accelerators, and onboarding materials that scale adoption across Amtrak.
Coordinate enablement initiatives across business units, ensuring alignment between platform capability delivery, user needs, and enterprise governance.
Partner with product, engineering, and architecture teams to embed enablement standards into delivery workflows and platform release cycles.
Establish metrics and dashboards to measure adoption progress, content utilization, and overall enablement impact.
Mentor and coach junior and senior Advocates, ensuring quality, consistency, and alignment to enterprise goals.
Serve as a primary liaison between Digital Technology and business leaders to promote literacy, responsible use, and confidence in data and AI tools.
Stay current with emerging trends in AI enablement, developer advocacy, and digital adoption, applying best practices to Amtrak's ecosystem.

MINIMUM QUALIFICATIONS

Education: Bachelor's degree in Data Science, Computer Science, Information Systems, or related field.
Experience: 6-8 years of experience in data, analytics, AI, or enablement disciplines, including leadership of multi-domain or enterprise-scale initiatives.
Licenses/Certifications: None required.

PREFERRED QUALIFICATIONS

Experience designing enterprise adoption frameworks or enablement operating models.
Background in user advocacy, community management, or technical evangelism.
Familiarity with platform telemetry, usage analytics, or content performance tracking.
Experience presenting at internal forums or external industry events.

REQUIRED KNOWLEDGE, SKILLS and ABILITIES

Advanced technical proficiency across data, AI, visualization, and automation platforms.
Proven success defining or managing adoption frameworks, enablement programs, or technical literacy initiatives.
Strong ability to build or review reusable starter kits, templates, and reference code.
Deep understanding of data and AI value chains, from ingestion to insight to adoption.
Excellent facilitation and stakeholder management skills, with the ability to influence across business and technology functions.
Skilled at measuring adoption success and translating findings into iterative improvements.
Experience leading teams or projects in an agile or product-based environment.

The salary/hourly range is $103,700.00 - $134,460.00. Pay is based on several factors including but not limited to education, work experience, certifications, etc. Depending on an employee's assigned worksite or location, Amtrak may consider a geo-pay differential to be applied to the employee's base salary. Amtrak may offer additional incentive and pay programs to recognize and reward our employees, including a short-term incentive bonus based upon factors such as individual and company performance that is commensurate with the level of the position. In addition to your salary, Amtrak offers a comprehensive benefit package that includes health, dental, and vision plans; health savings accounts; wellness programs; flexible spending accounts; 401K retirement plan with employer match; life insurance; short and long term disability insurance; paid time off; back-up care; adoption assistance; surrogacy assistance; reimbursement of education expenses; Public Service Loan Forgiveness eligibility; Railroad Retirement sickness and retirement benefits; and rail pass privileges. Learn more about our benefits offerings here.

Requisition ID:166243

Work Arrangement:06-Onsite 4/5 Days - Remote Optional Click here for more information about work arrangements at Amtrak.
Relocation Offered:No
Travel Requirements:Up to 25%

You power our progress through your performance.

We want your work at Amtrak to be more than a job. We want your career at Amtrak to be a fulfilling experience where you find challenging work, rewarding opportunities, respect among colleagues, and attractive compensation. Amtrak maintains a culture that values high performance and recognizes individual employee contributions.

Amtrak is committed to a safe workplace free of drugs and alcohol. All Amtrak positions requires a pre-employment background check that includes prior employment verification, a criminal history check and a pre-employment drug screen.

Candidates who test positive for marijuana will be disqualified, regardless of any state or local statute, ordinance, regulation, or other law that legalizes or decriminalizes the use or possession of marijuana, whether for medical, recreational, or other use. Amtrak's pre-employment drug testing program is administered in accordance with DOT regulations and applicable law.

In accordance with DOT regulations (49 CFR 40.25), Amtrak is required to obtain prior drug and alcohol testing records for applicants/employees intending to perform safety-sensitive duties for covered Department of Transportation positions. If an applicant/employee refuses to provide written consent for Amtrak to obtain these records, the individual will not be permitted to perform safety-sensitive functions.

In accordance with federal law governing security checks of covered individuals for providers of public transportation (Title 6 U.S.C. 1143), Amtrak is required to screen applicants for any permanent or interim disqualifying criminal offenses.

Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.

Amtrak is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race/color, to include traits historically associated with race, including but not limited to, hair texture and hairstyles such as braids, locks and twists, religion, sex (including pregnancy, childbirth and related conditions, such as lactation), national origin/ethnicity, disability (intellectual, mental and physical), veteran status, marital status, ancestry, sexual orientation, gender identity and gender expression, genetic information, citizenship or any other personal characteristics protected by law.