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Remote Content Operations Jobs in Springfield, MO

Remote field work, U.S.based (some domestic travel required, prefer someone that lives in MO, AR ... Coordinate with store managers and regional operations leaders to implement promotions and gather ...

You focus on the execution of your content while balancing a fast-paced environment and you take ... The role will support daily operations, drive operational improvements, identify growth ...

Remote Content Operations information

See Springfield, MO salary details

$26.8K

$106.1K

$117.3K

How much do remote content operations jobs pay per year?

As of Aug 2, 2026, the average yearly pay for remote content operations in Springfield, MO is $106,077.00, according to ZipRecruiter salary data. Most workers in this role earn between $111,900.00 and $116,400.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Content Operations Specialist, and why are they important?

To thrive as a Remote Content Operations Specialist, you need expertise in content management, workflow optimization, and editorial processes, often supported by a degree in communications or a related field. Familiarity with Content Management Systems (CMS) like WordPress or Drupal, project management tools, and analytics platforms is typically required. Strong organizational skills, attention to detail, and proactive communication are crucial soft skills for managing remote collaboration and deadlines. These skills ensure efficient content production, consistent quality, and seamless teamwork across distributed teams.

What is the difference between Remote Content Operations vs Remote Content Moderation?

AspectRemote Content OperationsRemote Content Moderation
Primary FocusManaging content workflows, quality control, and content strategyReviewing, monitoring, and removing inappropriate or harmful content
Required SkillsContent management, project coordination, communicationAttention to detail, judgment, familiarity with community guidelines
Work EnvironmentCollaborative teams, content platforms, project management toolsMonitoring dashboards, moderation tools, online communities
Common EmployersMedia companies, e-commerce, tech firmsSocial media platforms, online marketplaces, forums

Remote Content Operations involves managing content workflows and ensuring quality across platforms, while Remote Content Moderation focuses on reviewing and removing harmful or inappropriate content. Both roles require strong communication skills, but Content Operations emphasizes strategy and coordination, whereas Moderation centers on content review and community safety.

What are Remote Content Operations?

Remote Content Operations refers to the management, coordination, and optimization of digital content workflows by professionals working outside a traditional office setting. This role involves tasks such as content planning, publishing, quality assurance, and performance tracking, all conducted remotely. Specialists in this field use digital tools to collaborate with writers, editors, designers, and marketing teams to ensure content is delivered efficiently and meets business objectives. Remote Content Operations professionals are essential for organizations with distributed teams or digital-first strategies. Their work ensures content remains consistent, timely, and aligned with company goals.

What are some common challenges faced by professionals working in Remote Content Operations, and how can they be addressed?

Remote Content Operations professionals often face challenges such as coordinating with distributed teams across different time zones, maintaining consistent content quality, and managing a high volume of content requests. To overcome these issues, it's essential to establish clear communication channels, implement standardized workflows, and utilize collaborative tools like content management systems and project management platforms. Regular virtual check-ins and documentation of processes can also help ensure alignment and efficiency within the team.
What are popular job titles related to Remote Content Operations jobs in Springfield, MO? For Remote Content Operations jobs in Springfield, MO, the most frequently searched job titles are:
What job categories do people searching Remote Content Operations jobs in Springfield, MO look for? The top searched job categories for Remote Content Operations jobs in Springfield, MO are:
What cities near Springfield, MO are hiring for Remote Content Operations jobs? Cities near Springfield, MO with the most Remote Content Operations job openings:
Infographic showing various Remote Content Operations job openings in Springfield, MO as of July 2026, with employment types broken down into 71% Full Time, 25% Part Time, 1% Temporary, and 3% Contract. Highlights an 79% Physical, 3% Hybrid, and 18% Remote job distribution, with an average salary of $106,077 per year, or $51 per hour.

Microsoft 365 Trainer I

HEARTLAND BUSINESS SYSTEMS LLC

Springfield, MO • Remote

$27.75 - $37/hr

Other

Re-posted 23 days ago


Heartland Business Systems rating

8.0

Company rating: 8.0 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

69th of 221 rated it services


Job description

Description

Position Summary:

The Microsoft 365 Trainer I is a member of the Modern Work practice responsible for delivering high impact, scenario-based Microsoft 365 and Copilot training experiences to customers. This role focuses on helping organizations maximize adoption and effective use of Microsoft 365 tools through live instruction, engaging learning content, and ongoing program promotion. The Microsoft 365 Trainer balances primarily virtual, but occasional classroom delivery with content creation, training operations ownership, and marketing collaboration to drive measurable learning outcomes.

Roles and Responsibilities/ Essential Functions:

  • Deliver 10-15 live instructor led training sessions per week, primarily remote and delivered via Microsoft Teams. 
  • Facilitate Microsoft 365 end user training courses, including but not limited to, Microsoft Teams 101 (Basics), Microsoft Teams 201 (Advanced), Microsoft Teams Phone, Microsoft Copilot Basics, Outlook productivity and best practices, OneNote usage and organization, OneDrive and storage best practices, SharePoint fundamentals, power user, and administrative concepts.
  • Deliver Customer Immersion Experience (CIE) training covering cross application navigation and integrated Microsoft 365 workflows. 
  • Provide role based and scenario driven examples aligned to how customers actually work. 
  • Regularly update and maintain training materials to align with product enhancements, customer feedback and engagement insights, and evolving best practices across Microsoft 365 and Copilot.
  • Own the training scheduling process, including session planning, calendar coordination, and capacity management. 
  • Ensure consistent, high quality learner experiences across all training engagements. 
  • Collaborate with presales, consulting, and marketing teams to align training offerings with customer needs. 
  • Create and publish regular social media content to promote training offerings, upcoming sessions, and learning outcomes. 
  • Contribute to internal and external blogs or posts related to Microsoft 365 adoption, enablement, and productivity. 
  • Communicate clearly with internal team members regarding schedules, deliverables, and training priorities. 
  • Build lasting customer relationships through exceptional facilitation, responsiveness, and professionalism. 
  • Engage in relevant user groups and community forums to build skillsets and strengthen the Heartland brand. 
  • Embrace new training topics, delivery formats, and related workstreams as business needs evolve.
  • Meet annual billable hour goal, as defined by HBS. This number may change over time as the business evolves. 


Requirements

Competencies:

  • Presentation & Facilitation Skills - Ability to confidently deliver engaging, interactive training sessions.
  • Active Listening - Ability to understand learner needs and adjust delivery accordingly.
  • Adaptability - Ability to adjust to product changes, audience needs, and delivery formats.
  • Customer Oriented - Ability to prioritize customer success and learning outcomes.
  • Communication - Ability to convey technical concepts in clear, accessible language.
  • Organization & Time Management - Ability to manage high-volume training schedules and content updates.
  • Collaboration - Ability to work effectively with internal teams across practices.
  • Innovative - Ability to continuously improve learning experiences and training formats.
  • Relationship Building - Ability to build trust with learners, customers, and internal teammates.

Required Experience:

  • Strong hands-on experience using Microsoft 365 productivity tools (Teams, SharePoint, OneDrive, Outlook, OneNote)
  • Experience presenting to technical and non-technical audiences

Preferred Experience:

  • 2+ years of experience delivering live training, facilitation, or professional instruction
  • Experience delivering Microsoft 365 or Copilot training in a consulting or professional services environment
  • Experience with role based learning, curriculum development, or instructional design
  • Experience supporting Microsoft 365 adoption, change management, or enablement programs
  • Experience creating promotional or educational content for social media or digital platforms

Required Skills, Education and/ or Certifications:

  • Associate Degree in Business or related IT discipline, or equivalent work experience

Preferred Skills, Education and/ or Certifications:

  • Bachelor's Degree in Business or related IT discipline
  • Microsoft 365 or Microsoft Certified Trainer (MCT) certification(s)
  • Experience with Copilot or AI-enabled productivity tools

Equal Opportunity Employer - Including Disabled and Veterans

#HBS


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