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Remote Content Operations Jobs in Munster, IN (NOW HIRING)

This opportunity is remote/virtual or hybrid, therefore open to all candidates nationally Our team ... content. This is a strategic role where operational excellence directly enables revenue ...

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Remote Content Operations information

See Munster, IN salary details

$28.8K

$113.8K

$125.9K

How much do remote content operations jobs pay per year?

As of Sep 6, 2026, the average yearly pay for remote content operations in Munster, IN is $113,804.00, according to ZipRecruiter salary data. Most workers in this role earn between $120,000.00 and $124,900.00 per year, depending on experience, location, and employer.

What is remote content operations?

Remote Content Operations refers to the management, coordination, and optimization of digital content workflows by professionals working outside a traditional office setting. This role involves tasks such as content planning, publishing, quality assurance, and performance tracking, all conducted remotely. Specialists in this field use digital tools to collaborate with writers, editors, designers, and marketing teams to ensure content is delivered efficiently and meets business objectives. Remote Content Operations professionals are essential for organizations with distributed teams or digital-first strategies. Their work ensures content remains consistent, timely, and aligned with company goals.

What are the key skills and qualifications needed to thrive as a remote content operations specialist?

To thrive as a Remote Content Operations Specialist, you need expertise in content management, workflow optimization, and editorial processes, often supported by a degree in communications or a related field. Familiarity with Content Management Systems (CMS) like WordPress or Drupal, project management tools, and analytics platforms is typically required. Strong organizational skills, attention to detail, and proactive communication are crucial soft skills for managing remote collaboration and deadlines. These skills ensure efficient content production, consistent quality, and seamless teamwork across distributed teams.

What are some common challenges faced by professionals working in remote content operations, and how can they be addressed?

Remote Content Operations professionals often face challenges such as coordinating with distributed teams across different time zones, maintaining consistent content quality, and managing a high volume of content requests. To overcome these issues, it's essential to establish clear communication channels, implement standardized workflows, and utilize collaborative tools like content management systems and project management platforms. Regular virtual check-ins and documentation of processes can also help ensure alignment and efficiency within the team.

What is the difference between Remote Content Operations vs Remote Content Moderation?

AspectRemote Content OperationsRemote Content Moderation
Primary FocusManaging content workflows, quality control, and content strategyReviewing, monitoring, and removing inappropriate or harmful content
Required SkillsContent management, project coordination, communicationAttention to detail, judgment, familiarity with community guidelines
Work EnvironmentCollaborative teams, content platforms, project management toolsMonitoring dashboards, moderation tools, online communities
Common EmployersMedia companies, e-commerce, tech firmsSocial media platforms, online marketplaces, forums

Remote Content Operations involves managing content workflows and ensuring quality across platforms, while Remote Content Moderation focuses on reviewing and removing harmful or inappropriate content. Both roles require strong communication skills, but Content Operations emphasizes strategy and coordination, whereas Moderation centers on content review and community safety.

What job categories do people searching Remote Content Operations jobs in Munster, IN look for?

The top searched job categories for Remote Content Operations jobs in Munster, IN are:

What cities near Munster, IN are hiring for Remote Content Operations jobs?

Cities near Munster, IN with the most Remote Content Operations job openings:

Sales Operation Manager

TELUS Agriculture

Chicago, IL โ€ข On-site, Remote

Full-time

Posted 16 days ago


Job description

This opportunity is remote/virtual or hybrid, therefore open to all candidates nationally
Our team and what we'll accomplish together
At TELUS Agriculture & Consumer Goods, our North America Consumer Goods team partners with CPG manufacturers, brands, and distributors to drive competitive advantage at the shelf and in the field. Our sales organization is the engine driving market adoption of our enterprise SaaS platform-and you'll be the operational strategist architecting the processes, data infrastructure, and systems that enable our team to execute at scale.
You'll collaborate with sales leadership and cross-functional teams to optimize sales processes, drive revenue growth, and improve efficiency across our CPG-focused sales motion-supporting everything from funnel hygiene and territory management to CRM administration and sales enablement content. This is a strategic role where operational excellence directly enables revenue acceleration: your work on forecast accuracy, pipeline integrity, and cross-functional alignment will be foundational to our growth trajectory. If you thrive on owning ambiguous, complex problems in matrixed environments and view operational excellence as a strategic competitive advantage, this role offers the scope and impact you're seeking.
What you'll do
Sales Analytics & Pipeline Intelligence
  • Develop and maintain the reporting infrastructure that drives leadership decision-making across the North America sales organization, including MTD/QTD forecasts, product-line funnel analysis, opportunity stage tracking by account and category, and regional performance metrics
  • Conduct diagnostic sales performance analysis to identify conversion bottlenecks, forecast accuracy gaps, and sales cycle inefficiencies; translate findings into actionable recommendations for leadership
  • Build and own rolling forecasts and quota models tied to TELUS CG's product portfolio (Retail Execution, TPM, RGM, Sales Enablement, Shopper Insights) and regional targets
  • Partner with Marketing and Customer Success on reporting that bridges sales pipeline health with downstream operational performance and customer outcomes
  • Provide ad hoc analytical support to cross-functional stakeholders on topics including product roadmap resourcing, engineering pipeline forecasts, and territory capacity planning

CRM Governance & Sales Process Excellence
  • Partner with sales leadership to design and refine the enterprise CPG sales process, accounting for the complexity of longer, multi-stakeholder buying cycles involving manufacturers, brands, retailers, and category management teams; establish best practices in lead management, opportunity tracking, and pipeline optimization specific to CPG/retail buying dynamics
  • Own funnel hygiene practices and controls: ensure closed-won opportunities are reassigned to correct quota-bearing personnel prior to close; audit and monitor this as an ongoing governance function
  • Manage territory assignments and rebalancing across the North America sales team, incorporating new customer and prospect lists from Finance while maintaining equitable territory design
  • Oversee account and prospect ownership in cases of cross-segment overlap; execute account reassignment workflows during rep transitions with impact analysis and seamless handoffs
  • Represent Sales in Salesforce administration and CRM governance: manage renewal/auto-renewal workflows, opportunity team permissions, BDR access controls, and account ownership rules
  • Ensure consistent, accurate CRM data entry and adoption across the sales team; audit and close churn records to maintain data integrity
  • Maintain and audit account trading name/ownership rules to correctly route out-of-scope or misclassified accounts to appropriate placeholders or owners
  • Partner with the CRM platform team on system enhancements, troubleshooting, and support ticket resolution
  • Identify and implement process improvements to increase conversion rates and reduce sales cycle times across the North America region

Sales Enablement & Cross-Functional Alignment
  • Own and improve the structure and accessibility of the sales content ecosystem (Google Drive, HighSpot, or similar platforms) to ensure materials are current, organized, and discoverable
  • Coordinate creation of sales collateral tailored to CPG buyer personas: pitch decks, ROI case studies, competitive battle cards, proposal templates, and messaging frameworks
  • Collaborate with Marketing to align value proposition messaging across channels, ensuring consistency in how TELUS CG's solutions are positioned to the North America CPG market
  • Manage CRM integrations with TELUS CG platforms and adjacent sales tools (marketing automation, customer success, product usage data) to streamline workflows and data flow
  • Support opportunity creation workflows, including automated opportunity-owner and opportunity-team assignment logic
  • Maintain a central contract repository and support contract-related data needs for sales and cross-functional teams
  • Partner with Customer Success on account health tracking, CS coverage models, and related reporting
  • Partner with Marketing Ops to define and execute BDR and business development campaign processes, including event follow-up administration and lead-routing transitions; troubleshoot lead-to-MQL scoring and conversion discrepancies
  • Relay sales team feedback and customer insights to Product and Marketing to inform go-to-market strategy and roadmap priorities

What you bring
  • 4+ years of experience in sales operations, sales strategy, sales management, or related operations roles in SaaS, CPG/retail tech, or B2B enterprise software environments (this background is essential to success in this role)
  • Expert-level Salesforce proficiency, including reporting, workflow automation, opportunity and account management, data administration, and CRM governance best practices
  • Strong analytical and problem-solving skills with the ability to translate complex data into actionable insights for sales and executive stakeholders; proficiency with SQL, Python, or advanced spreadsheet tools
  • Demonstrated expertise in process design and ownership: you can take ambiguous, cross-functional problems and design end-to-end solutions with minimal direction
  • Excellent written and verbal communication skills, with the ability to present data-driven recommendations to sales leadership and executive audiences; strong documentation and dashboard design capabilities
  • Detail-oriented and proactive mindset: you anticipate needs, identify process improvements independently, and take ownership of problems without prompting
  • Ability to thrive in matrixed environments where you partner across Sales, Product, Marketing, and Customer Success teams

Great-to-haves
  • Experience with sales forecasting, quota setting, territory management, and compensation management in regional or multi-account enterprise sales structures
  • Familiarity with sales engagement platforms (Outreach, SalesLoft) and content management platforms (HighSpot, Seismic)
  • Understanding of SaaS business metrics (CAC, LTV, churn) and CPG/retail industry dynamics (trade spend, category management, retail execution)
  • Experience managing complex Salesforce renewal/auto-renewal workflows and sophisticated account/opportunity ownership models
  • Bachelor's degree in Business, Marketing, Analytics, or related field

At TELUS Agriculture and Consumer Goods, we are dedicated to fostering an inclusive and supportive environment where all individuals can thrive. We value the unique perspectives and experiences that each person brings to our team and invite you to join us on our journey of growth and learning. Together, we aim to create a respectful and welcoming global community.
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