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Remote Contact Tracing Jobs in Spring, TX (NOW HIRING)

Kastle Systems

Customer Care Rep. I

Houston, TX · Remote

$35K - $50K/yr

Kastle's integrated security solution, including access control, video, and remote video monitoring, significantly reduces costs and improves the critically important 24x7 performance for building ...

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Remote Contact Tracing information

See Spring, TX salary details

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How much do remote contact tracing jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for remote contact tracing in Spring, TX is $17.53, according to ZipRecruiter salary data. Most workers in this role earn between $14.57 and $20.96 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed for remote contact tracing?

To succeed as a Remote Contact Tracing professional, you need a background in public health, strong communication abilities, and data entry proficiency, often supported by training in epidemiology or a related field. Familiarity with contact tracing software platforms, electronic databases, and sometimes HIPAA certification is typically required. Attention to detail, active listening, and cultural sensitivity are valuable soft skills that enhance effectiveness in this position. These competencies are crucial for accurately gathering sensitive information, maintaining confidentiality, and providing support to affected individuals during public health investigations.

What does a remote contact tracer do?

A typical day for a Remote Contact Tracer involves reaching out to individuals who have been identified as contacts of someone diagnosed with an infectious disease, mainly via phone or secure online platforms. You will collect relevant information, provide guidance on quarantine protocols, and answer questions about the disease or public health resources. Collaboration with supervisors and other team members is common, especially for complex cases or follow-ups. The remote nature of the job means you'll be working from home, following a structured schedule, and adhering to privacy and data security protocols at all times.

What is a remote contact tracing?

A Remote Contact Tracing job involves calling individuals who have been exposed to a contagious disease to provide guidance, assess symptoms, and offer resources. Contact tracers collect relevant information, educate contacts on quarantine procedures, and help prevent further spread. This role typically requires strong communication skills, attention to detail, and the ability to handle sensitive information confidentially. Remote contact tracers work from home but collaborate with public health teams to ensure effective case management.

What are popular job titles related to Remote Contact Tracing jobs in Spring, TX?

For Remote Contact Tracing jobs in Spring, TX, the most frequently searched job titles are:

What job categories do people searching Remote Contact Tracing jobs in Spring, TX look for?

The top searched job categories for Remote Contact Tracing jobs in Spring, TX are:

What cities near Spring, TX are hiring for Remote Contact Tracing jobs?

Cities near Spring, TX with the most Remote Contact Tracing job openings:

Remote Contact Tracing jobs near you
Infographic showing various Remote Contact Tracing job openings in Spring, TX as of August 2026, with employment types broken down into 92% Full Time, and 8% Part Time. Highlights an 100% Remote job distribution, with an average salary of $36,460 per year, or $17.5 per hour.

Customer Service Representative

Insolation Technology Ltd

Houston, TX • Remote

$20 - $25/hr

Full-time, Part-time

Medical, Dental, Retirement, PTO

Re-posted 9 days ago

Job description

Position Overview:

Insolation Technology LTD is looking for a skilled and dedicated Remote Customer Service Representative to join our growing team. This role involves handling customer inquiries, resolving issues, and providing exceptional support to ensure customer satisfaction. The ideal candidate will be a proactive communicator, problem-solver, and a team player who can work independently in a remote setting.

Key Responsibilities:

1. Customer Support and Communication:

- Respond promptly to customer inquiries via phone, email, and live chat.

- Address customer concerns, troubleshoot issues, and provide accurate solutions.

- Maintain a positive and professional demeanor while managing customer interactions.

2. Issue Resolution and Follow-Up:

- Resolve customer complaints effectively by determining the root cause and offering appropriate resolutions.

- Escalate complex issues to relevant departments while ensuring timely follow-up and resolution.

- Track and document customer interactions, ensuring records are complete and up to date.

3. Product Knowledge and Assistance:

- Gain a deep understanding of Insolation Technology LTD services to provide accurate information to customers.

- Guide customers through product features, usage, and maintenance, assisting with installation and troubleshooting as needed.

4. Collaboration and Reporting:

- Collaborate with other departments, such as Sales and Engineering, to ensure a seamless customer experience.

- Report recurring issues, customer feedback, and improvement opportunities to the Customer Service Manager.

5. Process Improvement and Best Practices:

- Identify areas for improvement in customer service processes and suggest enhancements.

- Stay updated on company policies, procedures, and new products to deliver consistent and informed service.

Qualifications:

- Education: High school diploma or equivalent required; an associate degree or higher is a plus.

- Experience: Previous experience in customer service, call centers, or remote support is preferred but not required; training will be provided.

- Technical Skills: Proficiency with CRM systems and basic computer skills; familiarity with troubleshooting basic technical issues is a plus.

- Soft Skills: Strong communication skills, both written and verbal; excellent problem-solving abilities; and attention to detail.

- Work Environment: Ability to work independently in a remote setting with minimal supervision; a reliable internet connection and a quiet workspace are required.

What We Offer:

- Competitive salary with performance bonuses.

- Flexible work-from-home arrangement.

- Comprehensive training and on boarding.

- Paid time off and company holidays.

- Career advancement opportunities within Insolation Technology LTD

- A supportive and collaborative remote work culture.

What we do at Insolation Technology LTD

Founded with a mission to shake up the industry and be a global leader, Insolation Technology LTD specializes in electrical and electronics engineering, serving clients across continents. Whether its installations, troubleshooting, or technical maintenance, we've got it covered. With a team of seasoned experts and operations across four continents, we are not just here to solve problems we are here to future-proof businesses and our customer base. Lets just say, when it comes to innovative solutions, Insolation Technology LTD is always a step ahead.

Join Insolation Technology LTD as a Remote Customer Service Representative and become part of a team dedicated to delivering world-class service and technical solutions. If you're passionate about helping others and thrive in a remote work environment, we encourage you to apply today!

Job Types: Full-time, Part-time

Pay: $20.00 - $25.00 per hour

Expected hours: 30 - 40 hours per week

Benefits:

  • Flexible schedule
  • Paid time off
  • Health Insurance
  • 401(k)
  • Dental insurance

Shift:

  • 8 hour shift
  • Day shift
  • Monday through Friday

Experience:

  • Customer service: 1 year (required)

License/Certification:

  • Driver's License (Preferred)

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