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Remote Contact Center Jobs in Semmes, AL (NOW HIRING)

Derick Dermatology PLLC

Scheduling Assistant

Mobile, AL · Remote

$14/hr

*This position is remote part-time. Candidates must live in Alabama.* Derick Dermatology (DD) is an ... Assists with Scheduling & Contact Center activities. * Answers inbound calls to schedule ...

Liveops

Remote Customer Service Representative

Mobile, AL · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Experience with inbound/outbound customer support; call center experience is a plus. Hours * Choose ...

Cu*South, Inc.

Collections Specialist

Fairhope, AL · On-site +1

$17.50 - $23.75/hr

PURPOSE Working in a call center environment and as an extension of the credit union client(s), the ... Contact credit union members via phone and other communication channels regarding delinquent loans ...

ABB

Strategic Segment Proposal Engineer

AL · Remote

This is a remote position. Candidates can be located anywhere in the US. This role is contributing ... Initiate risk reviews with leadership and serve as the primary contact for the risk manager when ...

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Remote Contact Center information

See Semmes, AL salary details

$4

$14

$16

How much do remote contact center jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for remote contact center in Semmes, AL is $14.33, according to ZipRecruiter salary data. Most workers in this role earn between $12.50 and $16.15 per hour, depending on experience, location, and employer.

What is a remote contact center?

A Remote Contact Center is a customer service operation where agents work from locations outside of a traditional office setting, typically from their homes or other remote environments. These centers use cloud-based technology and digital communication tools to handle customer inquiries, complaints, and support requests through phone, email, chat, or social media. Remote Contact Centers offer flexibility for employees and can provide businesses with access to a broader talent pool, often resulting in cost savings and improved customer service coverage. They require strong communication skills, reliable internet access, and the ability to work independently.

What are the key skills and qualifications needed to thrive as a remote contact center representative?

To thrive as a Remote Contact Center Representative, you need excellent verbal and written communication skills, strong problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and telephony platforms is commonly required. Outstanding active listening, patience, and self-motivation are important soft skills for delivering exceptional customer service in a remote environment. These skills and qualities ensure efficient issue resolution, customer satisfaction, and high performance without in-person supervision.

What are some common challenges faced by remote contact center agents, and how can they be addressed?

Remote contact center agents often encounter challenges such as maintaining effective communication with team members, managing distractions at home, and staying motivated without in-person supervision. To address these, companies typically provide robust virtual communication tools, establish clear performance metrics, and offer regular check-ins with supervisors. Agents can also benefit from setting up a dedicated workspace and following a structured daily routine to maximize productivity and job satisfaction.

What are popular job titles related to Remote Contact Center jobs in Semmes, AL?

For Remote Contact Center jobs in Semmes, AL, the most frequently searched job titles are:

What job categories do people searching Remote Contact Center jobs in Semmes, AL look for?

The top searched job categories for Remote Contact Center jobs in Semmes, AL are:

What cities near Semmes, AL are hiring for Remote Contact Center jobs?

Cities near Semmes, AL with the most Remote Contact Center job openings:

Remote Contact Center jobs near you
Infographic showing various Remote Contact Center job openings in Semmes, AL as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 16% Part Time, 1% Temporary, and 4% Contract. Highlights an 82% Physical, 2% Hybrid, and 16% Remote job distribution, with an average salary of $29,801 per year, or $14.3 per hour.

Scheduling Assistant

Derick Dermatology PLLC

Mobile, AL • Remote

$14/hr

Full-time

Re-posted 27 days ago

Derick Dermatology rating

5.4

Company rating: 5.4 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

Job description


*This position is remote part-time. Candidates must live in Alabama.*

Derick Dermatology (DD) is an internationally recognized and award-winning medical practice. Founded in 2006, our world class providers offer medical, surgical, and cosmetic dermatology care in state-of-the art facilities. Join the DD Family to protect, improve, and save the lives of patients in our communities. We pride ourselves on providing the highest quality care and outstanding patient experience. At DD, our core values underpin our culture and guide our actions:

- Servant's Heart: Find joy in serving others, ensuring our patients receive the best possible care.

- Own It: Take full accountability for the care provided and actively contribute to the betterment of our practice.

- Showtime: Bring enthusiasm, professionalism, and energy to every patient encounter and interaction with colleagues.

- DD Family: Foster a supportive and collaborative atmosphere, working as a cohesive team to achieve our common goal of exceptional patient care.

Position Purpose

The purpose of the Scheduling Assistant position is to enhance the efficiency and effectiveness of healthcare professionals by providing comprehensive administrative and patient support services using advanced virtual technologies. This role aims to streamline healthcare workflows, improve patient experiences, and contribute to the overall quality of care by delivering timely and accurate information, scheduling, and assistance, while maintaining the highest standards of confidentiality and professionalism in a virtual environment.

Roles and Responsibilities:

  • Assists with Scheduling & Contact Center activities.
  • Answers inbound calls to schedule appointments for new or existing patients at all locations.
  • Collects and documents patient medical history into the electronic medical record (EMR).
  • Other duties as assigned and subject to change as requirements evolve.

Qualifications and Education Requirements

- High school diploma or equivalent – healthcare specific training preferred, but not required.

- Friendly, polite, and professional.

- Strong communication skills, both written and verbal.

- Empathy and a caring attitude towards patients.

- Self-motivated, detail-oriented, and able to work independently.

- Ability to maintain strict patient confidentiality and adhere to US HIPAA laws and other relevant regulations.

- Reliable high-speed internet connection and a quiet, private workspace.

Additional Notes

- This position is remote, and the candidate must live in Alabama.

- Derick Dermatology will provide you with appropriate equipment for your work from home environment, such as: Secure laptop, monitor, headset, and webcam. Equipment issued varies based off job function.

- This is a full-time position with the required schedule of Monday through Friday 8am-4pm CST and one Saturday per month from 6:45am to 12:45pm OR 9am - 5pm CST and one Saturday per month from 6:45am to 12:45pm


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