Remote Contact Center Engineer Jobs in Summit, UT

About Us

At Possibilities, we’re redefining what ABA therapy can look and feel like for our learners, their families, and our team. We are growing at a healthy, exciting pace and are looking for employees who are passionate about helping others, inspired by meaningful progress, and energized by building something special. Founded on the belief that every child and young adult can succeed with the right tools, Possibilities exists to help learners and their loved ones imagine new opportunities through compassionate, individualized care. We do ABA differently, guided by values of hope, community, empowerment, and growth that shape everything we do.

Remote BCBA Job Description

The BCBA Clinician practices under the close, ongoing supervision of the Clinical Director and is responsible for developing, implementing, and overseeing  the skill-acquisition and behavior-reduction plans for their assigned learners as well as preparing their ongoing progress reports.  The BCBA Clinician is also responsible for supervising the ongoing performance of their assigned clinicians (BACB Trainees and BCaBAs) and RBTs.  The BCBA Clinician provides assistance to learners, families, and team members by providing an appropriate, safe, and supportive learning environment. 

Job Duties:

• Attend to and resolve parent, staff, and learner concerns under close supervision of the Clinical Director 
• Conduct intake assessments and generate reports, as assigned 
• Oversee an assigned caseload of learners
• Develop treatment goals that are objective, measurable, and provide clear planning toward discharge
• Develop, implement, and oversee individualized treatment plans, ensuring learners are making optimal progress and plans are implemented with high fidelity. Use professional knowledge and independent judgment to strategize continuous improvements.
• Create behavior programming to support the development of appropriate behavior while reducing inappropriate behavior
• Conduct ongoing assessment when necessary, including but not limited to the following: PEAK, VB-MAPP, Functional Analyses, ABLLS, AFLS, preference assessments, functional analyses, etc. 
• Write ongoing progress reports according to funder guidelines
• Provide direct ABA therapy to children with Autism and related development disabilities across the clinic, home, and community, as needed  
• Consult with colleagues, collaborate/consult with caregivers and other professionals (e.g., daycare, medical professionals, SLP, OT, etc.), and work as a team to best support each learner. Coordinate continuity of care across all team members.
• Maintain clinical paperwork (e.g., required forms, releases, reports, etc.), analyze data, and engage in accurate and complete documentation of hours and activities 
• Provide ongoing support, supervision, and training to RBTs across clinic, home, community, and school settings
• Assist in the training and development of RBT, BACB Trainee, and BCaBA staff according to the performance metrics of their positions, providing direction and clear expectations 
• Fill in gaps and/or provide support during callouts and other low-level management issues 
• Carry a caseload and meet direct service hours as identified by the CEO 
• Track and enforce learner cancellation policy and authorization fulfillment (escalate to Clinical Director as necessary) 
• Communicate ongoing progress with parents (at least monthly) 
• Understand and disseminate all company policies (including HIPAA) to supervisees 
• Work closely with Clinical Director 
• Perform other duties as assigned

Compensation & Schedule:

• Part-time, hourly rate of $66-$75 depending on experience.
  • These rates apply to positions that meet the scheduling requirement of having at least 70% of billable hours worked between 3:00 PM and 7:00 PM MST.
  • To qualify for this rate:
    • At least 70% of your total weekly billable hours must fall within the 3:00-7:00 PM window
    • For example, working 15 evening hours and 6 daytime hours (21 total hours) meets the requirement
    • Alternatively, working 20 evening hours (Monday-Friday, 3:00-7:00 PM) allows for up to 8 additional daytime hours while maintaining eligibility
• Billing & Administrative Expectations (for both part-time and full-time): 
  • Employees are expected to maintain 75% of hours worked as billable client time.
  • The remaining 25% of hours are allocated to administrative tasks.

Part-time Benefits

• Opportunities for career growth and advancement 
• Paid Time Off (PTO)
• Employee recognition and rewards programs
• Pet Insurance
• Discounted mobile phone plans

Minimum Qualifications:

• Master’s Degree 
• Active BCBA Certification.
• 8-Hour Supervision Course
• Minimum of 2 years of BCBA experience required, with 3 or more years preferred.
• Licensed as a Behavior Analyst in Utah or South Dakota (or willingness to obtain, depending on the service location).
• Prior experience in a remote role is preferred.
• Willingness to travel to our center on a quarterly basis (company-paid).
  • Accommodations for travel will be considered upon request.

Physical Requirements: 

• Proficient in spoken and written English 
• Able to effectively learn, demonstrate, and teach physical tasks relevant to the role
• Capable of transitioning from standing to kneeling and back, as required by job tasks
• Sufficient mobility and range of motion to perform role-specific duties (e.g., guiding physical activities, demonstrating movement-based skills)
• Able to lift and carry up to 50 lbs, with or without reasonable accommodation

Equal Opportunity Employer Statement 

Possibilities is an equal opportunity employer. We are committed to providing an inclusive and welcoming environment for all employees and applicants. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, veteran status, or any other protected characteristic in accordance with applicable laws.