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Remote Consumer Lending Jobs in West Springfield, MA

Open to all HSB/Munich Re Offices + Remote Options About the Role The Head of Portfolio Underwriting leads a group of Underwriters and collaborates with Product Managers for guidance on product ...

Remote Consumer Lending information

See West Springfield, MA salary details

$46.3K

$107.2K

$201.8K

How much do remote consumer lending jobs pay per year?

As of Aug 28, 2026, the average yearly pay for remote consumer lending in West Springfield, MA is $107,177.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,700.00 and $130,500.00 per year, depending on experience, location, and employer.

What is a remote consumer lending?

A Remote Consumer Lending job involves evaluating, processing, and managing loan applications for individuals while working virtually. Professionals in this role assess creditworthiness, verify financial documents, and guide customers through loan options. They often work for banks, credit unions, or online lending platforms, providing customer support and ensuring compliance with lending regulations. Strong communication skills, financial knowledge, and attention to detail are essential for success in this role.

What does a remote consumer lending do?

In a Remote Consumer Lending position, your day-to-day tasks usually include reviewing loan applications, conducting credit analyses, and communicating with applicants to collect necessary documentation and clarify financial information. You’ll often work closely with underwriting teams, credit analysts, and customer service representatives to ensure applications move smoothly through each processing stage. Managing documentation electronically and remaining up to date with compliance requirements are also important aspects of the job. The remote nature of the role means strong self-management and proactive communication are key for staying connected with your team and meeting client needs efficiently.

What are the key skills and qualifications needed to thrive in remote consumer lending?

To excel in a Remote Consumer Lending role, candidates generally need strong knowledge of credit analysis, loan processing, and financial regulations, often supported by a degree in finance, business, or a related field. Familiarity with loan origination systems (LOS), CRM platforms, and compliance software is typically required, and certification such as NMLS can be advantageous. Outstanding communication, attention to detail, and problem-solving abilities are vital soft skills for building trust with clients and resolving complex lending scenarios. These skills and qualifications ensure efficient application processing, regulatory compliance, and an excellent customer experience in a remote setting.

What cities near West Springfield, MA are hiring for Remote Consumer Lending jobs?

Cities near West Springfield, MA with the most Remote Consumer Lending job openings:

Infographic showing various Remote Consumer Lending job openings in West Springfield, MA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $107,177 per year, or $51.5 per hour.

Virtual Personal Banker

Hartford, CT • Remote

Firefighters First Credit Union
Finance and Insurance • 201 - 500 employees

$58K - $65K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.


Job description

This a remote work from home position. Candidates must reside in the state of Alabama, Arizona, Arkansas, Colorado, Connecticut, Idaho, Kentucky, Missouri, Nevada, New Mexico, New York, Pennsylvania, Oklahoma, Oregon, Tennessee, Texas, Utah or Washington.


Firefighters First Federal Credit Union has proudly been serving the firefighter community since 1935. We have built trusting relationships within the fire family as the nation’s largest exclusive firefighter credit union. Our commitment to providing our members with exceptional financial products and services, along with our legendary service, has allowed us to grow our membership nationally. Join a team that values its employees, invests in professional growth, and makes an impact in the firefighter community.

Currently, we have an immediate opening for a Member Advisor to join our team to support Virtual Branch (Call/Contact Center). This role focuses on delivering legendary service by addressing member inquiries, resolving issues, and promoting the credit union's products and services in alignment with our mission to improve the financial lives of our Fire Family.
Typical responsibilities:

  • Recommend FFCU financial products and services to members to meet individual member needs.
  • Process and manage member accounts and/or open new and sub-accounts.
  • Process, manage and decision consumer loan applications per consumer lending policies and underwriting guidelines.
  • Process and manage credit and debit cards.
  • Troubleshoot, research, respond, and provide training on member services technology and related issues.
  • Work with other employees and departments to ensure member requests are processed for investments, mortgages, business loans, and insurance.
  • Participate in special projects and perform other assignments as needed.
  • May occasionally travel to attend meetings, conferences, training, or other work-related events.

Basic Qualifications:

  • Experience in technical support, sales, customer service, and banking at a Credit Union or Banking institution.
  • Experience with consumer loan application and processing.
  • Experience with account opening and teller transactions.
  • High School Diploma or GED
  • All candidates must be bondable and maintain bondable status throughout employment in accordance with credit union regulatory requirements.

Remote Expectations:

  • 100% remote role
  • Dedicated Home Office: This position requires a permanent home office in a fixed location and is not a work-from-anywhere or travel-based role.
    • This ensures compliance and supports daily collaboration for our legendary member service.

Benefits:

We offer exceptional benefits to our employees, including:

  • Competitive salary with a pay for performance bonus
  • Fully paid Medical, Dental, and Vision benefits package for employees.
  • Fully paid Life insurance, AD&D, short and long-term disability coverage
  • 401k plan with a 3% safe harbor from the credit union and a matching program of up to 4%
  • Education reimbursement of up to $5,250 annually, along with a 0% education loan assistance program
  • Pet Insurance
  • 3 weeks of PTO annually including 2 ½ days of float time.
  • 9 paid holidays plus 2 half days

Firefighters First Federal Credit Union is an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, age, gender, marital status, physical or mental disability, medical condition, pregnancy, sexual orientation, gender identity or expression, national origin, veteran status, genetic information, or any other status protected under federal, state, or local law. Firefighters First Credit Union is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact Human Resources at careers@firefirstcu.org.