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Remote Consumer Cellular Customer Service Jobs in Rochester, MI

Liveops

Remote Customer Service Representative

Utica, MI · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

Liveops

Remote Customer Service Representative

Troy, MI · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

Liveops

Remote Customer Service Representative

Macomb, MI · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

Liveops

Remote Customer Service Representative

Warren, MI · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

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All JobsConsumer Cellular Customer Service JobsRemote Consumer Cellular Customer Service JobsRemote Consumer Cellular Customer Service Jobs in Rochester, MI

Remote Consumer Cellular Customer Service information

See Rochester, MI salary details

$11

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$32

How much do remote consumer cellular customer service jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for remote consumer cellular customer service in Rochester, MI is $20.45, according to ZipRecruiter salary data. Most workers in this role earn between $17.50 and $21.68 per hour, depending on experience, location, and employer.

What does a remote Consumer Cellular customer service representative do?

A Remote Consumer Cellular Customer Service Representative assists customers by answering questions, resolving issues, and providing support over the phone or online from a remote location. Their duties often include helping customers with account management, billing inquiries, technical support, and troubleshooting device problems. Representatives are trained to deliver excellent service and ensure customer satisfaction, all while working from home or another remote setting. This role requires strong communication skills, patience, and the ability to work independently using provided technology.

What are the key skills and qualifications needed to thrive as a remote Consumer Cellular customer service representative?

To excel as a Remote Consumer Cellular Customer Service Representative, you need strong communication skills, problem-solving abilities, and familiarity with customer service protocols, often supported by a high school diploma or equivalent. Proficiency with CRM software, call center platforms, and basic computer applications is typically required. Patience, active listening, and adaptability help you effectively address diverse customer inquiries and build rapport. These competencies ensure efficient issue resolution and contribute to high customer satisfaction in a remote environment.

How does working remotely as a Consumer Cellular customer service representative impact collaboration and support from team members?

As a remote Consumer Cellular Customer Service representative, you’ll typically collaborate with your team through digital channels like chat, video meetings, and shared platforms. While you won’t have face-to-face interactions, most companies facilitate regular virtual meetings and provide direct access to supervisors for support. You’ll likely use ticketing systems and internal knowledge bases to resolve customer issues and share information with colleagues. This structure helps maintain strong communication and ensures you never feel isolated, even when working from home.

What is the difference between Remote Consumer Cellular Customer Service vs Remote Verizon Customer Service?

AspectRemote Consumer Cellular Customer ServiceRemote Verizon Customer Service
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentHome-based, flexible hours, call center setupHome-based, flexible hours, call center setup
Employer & IndustryConsumer cellular provider, telecommunicationsTelecommunications provider, wireless services

Both roles involve remote customer service within the telecommunications industry, requiring similar credentials and work environments. The main difference lies in the specific employer and customer base, with Consumer Cellular focusing on senior-friendly plans and Verizon serving a broader wireless market.

What are popular job titles related to Remote Consumer Cellular Customer Service jobs in Rochester, MI?

For Remote Consumer Cellular Customer Service jobs in Rochester, MI, the most frequently searched job titles are:

What job categories do people searching Remote Consumer Cellular Customer Service jobs in Rochester, MI look for?

The top searched job categories for Remote Consumer Cellular Customer Service jobs in Rochester, MI are:

What cities near Rochester, MI are hiring for Remote Consumer Cellular Customer Service jobs?

Cities near Rochester, MI with the most Remote Consumer Cellular Customer Service job openings:

Remote Consumer Cellular Customer Service jobs near you
Infographic showing various Remote Consumer Cellular Customer Service job openings in Rochester, MI as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $42,536 per year, or $20.4 per hour.

Customer Service Representative (Remote)

Detroit, MI • Remote

DCCreations Travel
See more jobs at DCCreations Travelexternal

$15.75 - $21.50/hr

Full-time, Part-time

Life, PTO

Posted 18 days ago

Job description

Customer Service Representative

Full Time/Part Time/Remote

DCCreations Travel is searching for hardworking, energetic, and enthusiastic individuals to plan dream vacations for clients. As a Customer Service Representative, you will be responsible for coordinating all trip components including, air, hotels, car rentals, theme park tickets, event tickets and any other travel needs necessary for corporate and leisure travelers. The majority of what a travel agent does is customer service oriented, so making sure the client has an amazing vacation means you will have that client for life. This may be right for you if you like to work in an environment where you are valued as a person, your contributions are rewarded, & work/life balance is a real thing. And you won't believe all the amazing perks that are available!

Duties and Responsibilities:

  • Researching. We go that extra mile finding out everything about the destination, weather, customs, special activities the clients should do, and more We prove to the clients that we can provide more value for them than they can find booking it on their own.
  • Booking. Book all travel plans as needed for your clients. This may include booking: Hotels, Resorts, Car Rentals, Airport transfers, Airfare, Cruises, Tours & Activities, Concert/Sporting Event/Theme Park tickets and more. But we also have access to vendors that deal in wholesale pricing to get even better deals for your clients.
  • Client relationships. Develop a rapport with clients to get all the info you need, to book any type of travel, whether it be cruise, resort, groups, or more. By providing outstanding customer service before, during, and after their vacation, that ensures you will have that client for life. By maintaining excellent client records, you will be able to assist repeat clients more easily.
  • Education. The travel industry is continually changing. We have daily trainings on new products like resorts, cruise destinations, and even specials that aren't available to the general public.

Job Requirements:

  • Must be at least 18 years of age
  • Must have a smartphone, tablet and/or computer/laptop with reliable internet access
  • Must be willing to learn and be coachable
  • Must be self-motivated and have a passion for helping others
  • Open to and comfortable with various Social Media platforms
  • Must be able to effectively communicate with clients (sales or customer service background a plus but not required)
  • Detail oriented with good organizational skills
  • Must be comfortable working with minimal supervision

Benefits:

  • 100% Remote
  • Travel Agent Certification
  • Errors & Omissions Insurance with Fraud Protection
  • 100% Flexible schedule Set your own hours
  • Deeply discounted travel for yourself, including some free perks
  • Free 3-30 day Cruise after completing vendor training (must pay port taxes & fees)

It is so rewarding to make people's dream vacations a reality. If you are stressing over childcare, then why not give this opportunity a try? Don't miss out on those important milestones again; your baby's first step, first word, a ball game or recital. As a Remote Customer Service Representative, you will be there, because your schedule is flexible. Why not help people go on fabulous vacations? Where else can you travel anytime, making your own vacation memories for unbelievably discounted rates?

DCCreations Travel is an Equal Opportunity Business.

Apply