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Remote Computer Technician Jobs in Boston, MA (NOW HIRING)

Qualus

Lead Field Service Technician

Westborough, MA · On-site +1

As a Lead Field Service Technician, where you will be responsible for testing, maintaining, and repairing a wide array of electrical equipment, including low and medium voltage circuit breakers ...

Coralogix

IT Technician

Boston, MA · On-site +1

$95K - $130K/yr

We are looking for a proactive and service-oriented IT Technician to join our Global IT team. The ideal candidate is passionate about delivering excellent employee support, improving IT operations ...

Tines

IT Operations Technician II

Boston, MA · On-site +1

$115K/yr

Tines is looking for an experienced IT Operations Technician to join us on a full-time basis. This Tino will be reporting into our IT Manager based in Boston, MA. What you'll be doing: * Providing ...

Zones

FAE- Healthcare (Boston)

Boston, MA · Remote

$100K - $120K/yr

Maintain Zones vision, values, and "Five Star" culture for success What you will bring to the team: * 3-5 years of remote Field Sales Experience selling into Healthcare accounts with a focus on Major ...

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All JobsComputer Technician JobsRemote Computer Technician JobsRemote Computer Technician Jobs in Boston, MA

Remote Computer Technician information

See Boston, MA salary details

$13

$22

$33

How much do remote computer technician jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for remote computer technician in Boston, MA is $22.65, according to ZipRecruiter salary data. Most workers in this role earn between $19.04 and $25.34 per hour, depending on experience, location, and employer.

What is a remote computer technician?

A Remote Computer Technician is an IT professional who diagnoses, troubleshoots, and resolves computer hardware and software issues from a remote location. They use specialized tools and software to access and repair clients' computers over the internet. This role often involves providing technical support, installing or updating software, removing malware, and assisting users with various technical problems without being physically present. Remote Computer Technicians are essential for businesses and individuals who need timely tech support without on-site visits.

What does a remote computer technician do?

A remote computer technician handles all computer responsibilities related to hardware, software, and operating systems. As a remote computer technician, you work from home to provide support to users, troubleshoot issues, run diagnostics, and observe security features. You update software, repair any malfunctioning parts, install new programs, and complete additional IT duties. You listen to the customer’s issues and work to resolve them in a timely manner. Computer technicians are found in any industry that relies on technology and may also work on printers, terminals, and personal computers.

What are the key skills and qualifications needed to thrive as a remote computer technician, and why are they important?

To thrive as a Remote Computer Technician, you need strong troubleshooting abilities, knowledge of computer hardware and software, and typically a relevant IT certification such as CompTIA A+ or equivalent experience. Familiarity with remote desktop tools, ticketing systems, and cybersecurity protocols is crucial for supporting users efficiently from a distance. Excellent communication, patience, and problem-solving skills help technicians effectively assist clients and explain complex issues in simple terms. These capabilities ensure timely, reliable technical support and high customer satisfaction in a remote work environment.

How does a remote computer technician typically collaborate with on-site IT staff and end-users to resolve technical issues?

As a Remote Computer Technician, collaboration is often managed through a combination of remote desktop tools, ticketing systems, and regular communication channels such as email or instant messaging. Technicians work closely with on-site IT staff by providing guidance, escalating complex issues, and coordinating troubleshooting steps that require physical intervention. With end-users, clear communication is key; technicians must explain technical solutions in an accessible way and may follow up to ensure problems are fully resolved. This role requires strong interpersonal skills and adaptability, as each day may bring new challenges and team dynamics.

What is the difference between Remote Computer Technician vs Help Desk Technician?

AspectRemote Computer TechnicianHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, Microsoft Certified
Work EnvironmentRemote, client sites, support centersHelp desk, call centers, remote support
Industry UsageIT support, technical servicesCustomer support, IT support
Common Search IntentRemote troubleshooting, technical repairCustomer assistance, issue resolution

Remote Computer Technicians and Help Desk Technicians both provide technical support, often requiring similar certifications like CompTIA A+. The main difference lies in their work environment and scope: Remote Computer Technicians typically handle more complex issues remotely and may work directly with clients or in support centers, while Help Desk Technicians often focus on initial customer contact and troubleshooting via phone or chat. Both roles are essential in IT support and frequently searched for by those seeking technical careers or support services.

More about Remote Computer Technician jobs

What are the most commonly searched types of Computer Technician jobs in Boston, MA?

The most popular types of Computer Technician jobs in Boston, MA are:

What are popular job titles related to Remote Computer Technician jobs in Boston, MA?

For Remote Computer Technician jobs in Boston, MA, the most frequently searched job titles are:

What job categories do people searching Remote Computer Technician jobs in Boston, MA look for?

The top searched job categories for Remote Computer Technician jobs in Boston, MA are:

What cities near Boston, MA are hiring for Remote Computer Technician jobs?

Cities near Boston, MA with the most Remote Computer Technician job openings:

Remote Computer Technician jobs near you
Infographic showing various Remote Computer Technician job openings in Boston, MA as of June 2026, with employment types broken down into 1% As Needed, 68% Full Time, 22% Part Time, 1% Temporary, 7% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $47,119 per year, or $22.7 per hour.

Field Service Engineer - (Woburn, MA region)

BICO

Woburn, MA • On-site, Remote

$86K - $108K/yr

Full-time

Medical, Retirement, PTO

Posted 26 days ago

Job description

Who We Are:
SCIENION is a global leader in low-volume precision dispensing technologies. Our integrated product portfolio-including advanced instrumentation, consumables, and services-supports a wide range of applications from early research to full-scale manufacturing. With decades of expertise and proprietary platform technologies, we enable customers in genomics, diagnostics, biosensing, and single-cell applications to improve accuracy, reproducibility, and throughput.
SCIENION US, Inc. is the U.S. subsidiary of SCIENION GmbH (Berlin, Germany) and the parent company of Cellenion, a pioneer in single-cell isolation technologies. Our teams are collaborative, innovative, and committed to empowering scientific progress.
About the Role:
We are seeking a Field Service Technician/Engineer who will play a critical role in supporting SCIENION and Cellenion systems across North America. This position provides the opportunity to work hands-on with cutting-edge microarray, biosensor, microneedling, and single-cell dispensing technologies. You will serve as a trusted technical expert for customers, ensuring successful installations, training, troubleshooting, and ongoing system performance.
This role requires regular travel and offers the chance to interact with global colleagues and customers while contributing to impactful scientific and manufacturing advancements.
What You Will Do:
- Develop expert-level knowledge of SCIENION instrumentation, software, and applications.
- Perform on-site installations, repairs, preventative maintenance, and system upgrades.
- Conduct Site Acceptance Tests (SAT), Installation Qualification, and root-cause analysis.
- Provide on-site and remote technical support for customer inquiries.
- Document service activities, helpdesk tickets, customer issues, and follow-up actions.
- Deliver basic instrument training within one year of hire.
- Collaborate with internal teams to troubleshoot or escalate issues.
- Maintain appropriate spare parts inventory.
- Submit monthly expense reports.
- Represent SCIENION professionally with customers.
- Maintain company-issued tools, equipment, and property.
- Report recurring technical issues to Product Management and R&D.
- Travel up to 80% overnight as required.
- Other duties as assigned.
What We Are Looking For:
- Experience with automated liquid handling systems, multiplex assays, or electromechanical/optical systems.
- Proficiency with multimeters, oscilloscopes, wrenches, soldering irons, and diagnostic equipment.
- Excellent communication and customer service skills.
- Ability to work independently and manage time effectively.
- Strong organizational and computer skills (Windows; LabVIEW is a plus).
- Commitment to safety, environmental, and quality policies.
- Ability to lift up to 50 lbs and work in lab/cleanroom environments.
- Ability to travel domestically and occasionally internationally.
Preferred Qualifications:
- Bachelor's degree in electronics, engineering, biosciences, or related field (or equivalent technical training).
- 3+ years of field service or in-house service experience.
- Experience in biotech, diagnostics, medical device, or laboratory instrumentation industries.
- Strong documentation and problem-solving abilities.
ADDITIONAL INFORMATION:
• Full-time role based remotely. Preferred location Boston Area near a major airport.
• Up to 80% domestic and some international travel required.
Compensation and Benefits:
The base salary range for this position is $86,000-$108,000.00. Benefits include 401K with company match, PTO, Health Benefits, Investment in Professional and Personal Development, and much more.
BICO leverages a global portfolio of pioneering brands fusing automation, intelligence, and data to unlock scientific discovery at scale in pharma and biotech.With 53,600+ instruments installed in over 65 countries, BICO products, software, and solutions are found in more than 3,500 laboratories, including the world's top 20 pharmaceutical companies, and have been cited in over 13,000 publications. BICO strives towards the vision to enable life-science labs to accelerate the discoveries that change lives. BICO is listed on Mid-Cap, Nasdaq Stockholm under BICO. www.bico.com
#SCIENION

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