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Remote Computer Technician Jobs in Springfield, MA

Guidant Power

Remote/Travel Thermographer

Hartford, CT · Remote

Solid computer skills, especially with Microsoft Word, Excel, and Outlook * Strong time management ... This is a Remote (work from home) position. Company Overview Monroe Infrared is a Guidant Power ...

HP Hood

Technical Sanitation Specialist

Springfield, MA · Remote

$75K - $93K/yr

... Strong computer skills (MS Office, BPCS, Formula System) • Experience with regulatory, third ... Exact compensation may vary based on skills, experience and location. #LI-GD1 #LI-Remote Exact ...

All JobsComputer Technician JobsRemote Computer Technician JobsRemote Computer Technician Jobs in Springfield, MA

Remote Computer Technician information

See Springfield, MA salary details

$12

$20

$31

How much do remote computer technician jobs pay per hour?

As of Jul 11, 2026, the average hourly pay for remote computer technician in Springfield, MA is $20.78, according to ZipRecruiter salary data. Most workers in this role earn between $17.50 and $23.22 per hour, depending on experience, location, and employer.

What is a Remote Computer Technician?

A Remote Computer Technician is an IT professional who diagnoses, troubleshoots, and resolves computer hardware and software issues from a remote location. They use specialized tools and software to access and repair clients' computers over the internet. This role often involves providing technical support, installing or updating software, removing malware, and assisting users with various technical problems without being physically present. Remote Computer Technicians are essential for businesses and individuals who need timely tech support without on-site visits.

What Does a Remote Computer Technician Do?

A remote computer technician handles all computer responsibilities related to hardware, software, and operating systems. As a remote computer technician, you work from home to provide support to users, troubleshoot issues, run diagnostics, and observe security features. You update software, repair any malfunctioning parts, install new programs, and complete additional IT duties. You listen to the customer’s issues and work to resolve them in a timely manner. Computer technicians are found in any industry that relies on technology and may also work on printers, terminals, and personal computers.

What are the key skills and qualifications needed to thrive as a Remote Computer Technician, and why are they important?

To thrive as a Remote Computer Technician, you need strong troubleshooting abilities, knowledge of computer hardware and software, and typically a relevant IT certification such as CompTIA A+ or equivalent experience. Familiarity with remote desktop tools, ticketing systems, and cybersecurity protocols is crucial for supporting users efficiently from a distance. Excellent communication, patience, and problem-solving skills help technicians effectively assist clients and explain complex issues in simple terms. These capabilities ensure timely, reliable technical support and high customer satisfaction in a remote work environment.

How does a Remote Computer Technician typically collaborate with on-site IT staff and end-users to resolve technical issues?

As a Remote Computer Technician, collaboration is often managed through a combination of remote desktop tools, ticketing systems, and regular communication channels such as email or instant messaging. Technicians work closely with on-site IT staff by providing guidance, escalating complex issues, and coordinating troubleshooting steps that require physical intervention. With end-users, clear communication is key; technicians must explain technical solutions in an accessible way and may follow up to ensure problems are fully resolved. This role requires strong interpersonal skills and adaptability, as each day may bring new challenges and team dynamics.

What is the difference between Remote Computer Technician vs Help Desk Technician?

AspectRemote Computer TechnicianHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, Microsoft Certified
Work EnvironmentRemote, client sites, support centersHelp desk, call centers, remote support
Industry UsageIT support, technical servicesCustomer support, IT support
Common Search IntentRemote troubleshooting, technical repairCustomer assistance, issue resolution

Remote Computer Technicians and Help Desk Technicians both provide technical support, often requiring similar certifications like CompTIA A+. The main difference lies in their work environment and scope: Remote Computer Technicians typically handle more complex issues remotely and may work directly with clients or in support centers, while Help Desk Technicians often focus on initial customer contact and troubleshooting via phone or chat. Both roles are essential in IT support and frequently searched for by those seeking technical careers or support services.

More about Remote Computer Technician jobs
What are popular job titles related to Remote Computer Technician jobs in Springfield, MA? For Remote Computer Technician jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Remote Computer Technician jobs in Springfield, MA look for? The top searched job categories for Remote Computer Technician jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Remote Computer Technician jobs? Cities near Springfield, MA with the most Remote Computer Technician job openings:
Remote Computer Technician jobs near you
Remote LTC Pharmacy Order Entry Technician

Remote LTC Pharmacy Order Entry Technician

Symbria

Springfield, MA • On-site, Remote

$17 - $20.25/hr

Full-time

Medical, Dental, Vision, PTO

Posted 2 days ago

New

Symbria rating

4.7

Company rating: 4.7 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

Job description

Overview
Symbria Rx Services is seeking a team oriented, experienced Senior Pharmacy Data Entry Technician who shares our commitment to ensuring the health and wellness of seniors. As one of the few 100% employee-owned companies in healthcare, our business practices are guided strictly by the values to which our employee owners are committed to. For more than 20 years, Symbria has been providing an outstanding work environment for talented employees to deliver patient-centered care to the geriatric population in senior-living and post-acute settings.
Position Summary
The primary purpose of this position is computer data entry of prescription orders and medical records.
Position Details:
  • Swing shift ranging from 5:30AM to 10:00PM EST.
  • Rotating weekends and holidays. Those hours will depend on needs.
  • FrameWorks LTC Experience required, Docutrack preferred
  • Must currently live in a state Symbria Rx Services is licensed in: AZ, CO, FL, IL, IN, KS, MA, MI, MO, PA, OH, WI

Responsibilities
  • Contact physician's office as needed for refill authorization.
  • Contact client for verification of orders as needed.
  • Process all new and refill prescriptions.
  • Open orders as needed, verify eligibility, proof and input prescriptions while maintaining productivity and quality standards.
  • Document correspondence and follow up in the system.
  • Prepare audit sheets and provide feedback to manager.
  • Forward incomplete or rejected scripts to appropriate department for resolution and track status in the system.
  • Initiate and document correspondence and follow up in system.
  • May assist with research of lost or missing orders per internal department requests.
  • May provide backup support to other pharmacy groups based on business needs or production levels.
  • Answer incoming calls promptly and provide high standard of customer service to the client.

Qualifications
  • High School diploma or general education degree (GED).
  • Pharmacy Technician license and Certification (CPhT) as per state requirements.
  • Long-term care pharmacy experience preferred.
  • Frameworks and Docutrack experience preferred.
  • Ability to work in a flexible schedule as operational needs dictate, including nights, weekends, and holidays.

Qualifications Preferred:
  • Pharmacy data entry experience; minimum one year.
  • Strong knowledge of Brand/Generic drugs and medical terminology.

Why work for us?
We are a 100% employee-owned company through an Employee Stock Ownership Plan (ESOP). You, along with your co-workers, have an ownership stake in this company! For more than 20 years, Symbria has been providing an outstanding work environment for talented employees to deliver patient-centered care to the geriatric population in senior-living and post-acute settings.
  • Medical, Dental, and Vision Insurance
  • Short/long Term Disability Insurance
  • Flexible Spending Accounts (FSA)
  • Employee Assistance Programs
  • Paid Time Off (PTO) and Tuition/CEU Reimbursement

All applicants will be afforded equal opportunity without discrimination because of race, color, religion, sex, sexual orientation, marital status, order of protection status, national origin or ancestry, citizenship status, age, physical or mental disability unrelated to ability, military status or an unfavorable discharge from military service.
#LI-REMOTE

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