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Remote Computer Technician Jobs in Springfield, MA

Guidant Power

Remote/Travel Thermographer

Hartford, CT · Remote

Solid computer skills, especially with Microsoft Word, Excel, and Outlook * Strong time management ... This is a Remote (work from home) position. Company Overview Monroe Infrared is a Guidant Power ...

ZEISS

Field Service Technician, Hartford, CT

Hartford, CT · On-site +1

$53K - $66K/yr

As a Field Service Technician, you get to work with an astonishing team that plays a vital role in ... Previous experience installing and troubleshooting industrial electronics, machines, or computer ...

Acusensus United States

Helpdesk Support

East Hartford, CT · Remote

$19.75 - $26.50/hr

Deliver remote support for trailer and vehicle setup and certification operations. * Troubleshoot remote camera systems and manage L1 responses, from power cycling to database changes. * Document ...

All JobsComputer Technician JobsRemote Computer Technician JobsRemote Computer Technician Jobs in Springfield, MA

Remote Computer Technician information

See Springfield, MA salary details

$12

$20

$31

How much do remote computer technician jobs pay per hour?

As of Aug 3, 2026, the average hourly pay for remote computer technician in Springfield, MA is $20.81, according to ZipRecruiter salary data. Most workers in this role earn between $17.50 and $23.27 per hour, depending on experience, location, and employer.

What is a Remote Computer Technician?

A Remote Computer Technician is an IT professional who diagnoses, troubleshoots, and resolves computer hardware and software issues from a remote location. They use specialized tools and software to access and repair clients' computers over the internet. This role often involves providing technical support, installing or updating software, removing malware, and assisting users with various technical problems without being physically present. Remote Computer Technicians are essential for businesses and individuals who need timely tech support without on-site visits.

What Does a Remote Computer Technician Do?

A remote computer technician handles all computer responsibilities related to hardware, software, and operating systems. As a remote computer technician, you work from home to provide support to users, troubleshoot issues, run diagnostics, and observe security features. You update software, repair any malfunctioning parts, install new programs, and complete additional IT duties. You listen to the customer’s issues and work to resolve them in a timely manner. Computer technicians are found in any industry that relies on technology and may also work on printers, terminals, and personal computers.

What are the key skills and qualifications needed to thrive as a Remote Computer Technician, and why are they important?

To thrive as a Remote Computer Technician, you need strong troubleshooting abilities, knowledge of computer hardware and software, and typically a relevant IT certification such as CompTIA A+ or equivalent experience. Familiarity with remote desktop tools, ticketing systems, and cybersecurity protocols is crucial for supporting users efficiently from a distance. Excellent communication, patience, and problem-solving skills help technicians effectively assist clients and explain complex issues in simple terms. These capabilities ensure timely, reliable technical support and high customer satisfaction in a remote work environment.

How does a Remote Computer Technician typically collaborate with on-site IT staff and end-users to resolve technical issues?

As a Remote Computer Technician, collaboration is often managed through a combination of remote desktop tools, ticketing systems, and regular communication channels such as email or instant messaging. Technicians work closely with on-site IT staff by providing guidance, escalating complex issues, and coordinating troubleshooting steps that require physical intervention. With end-users, clear communication is key; technicians must explain technical solutions in an accessible way and may follow up to ensure problems are fully resolved. This role requires strong interpersonal skills and adaptability, as each day may bring new challenges and team dynamics.

What is the difference between Remote Computer Technician vs Help Desk Technician?

AspectRemote Computer TechnicianHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, Microsoft Certified
Work EnvironmentRemote, client sites, support centersHelp desk, call centers, remote support
Industry UsageIT support, technical servicesCustomer support, IT support
Common Search IntentRemote troubleshooting, technical repairCustomer assistance, issue resolution

Remote Computer Technicians and Help Desk Technicians both provide technical support, often requiring similar certifications like CompTIA A+. The main difference lies in their work environment and scope: Remote Computer Technicians typically handle more complex issues remotely and may work directly with clients or in support centers, while Help Desk Technicians often focus on initial customer contact and troubleshooting via phone or chat. Both roles are essential in IT support and frequently searched for by those seeking technical careers or support services.

More about Remote Computer Technician jobs
What are popular job titles related to Remote Computer Technician jobs in Springfield, MA? For Remote Computer Technician jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Remote Computer Technician jobs in Springfield, MA look for? The top searched job categories for Remote Computer Technician jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Remote Computer Technician jobs? Cities near Springfield, MA with the most Remote Computer Technician job openings:
Remote Computer Technician jobs near you

Field Electro-Mechanical Technician

BlueCrest

Hartford, CT • On-site, Remote

Full-time

Posted 4 days ago

Job description

BlueCrest is seeking Field Service Technicians to travel to client sites and provide technical support for high-volume printing and mailing systems. This position is responsible for performing diagnostics, repairs, preventative maintenance, system upgrades, and equipment installations at client facilities.
Technicians are expected to independently troubleshoot mechanical, electrical, and software-related issues, coordinate with internal support teams for complex problem resolution, and ensure service delivery aligns with contractual and performance standards.
Required Qualifications
  • Minimum of 2 years of experience diagnosing, troubleshooting, and repairing complex electro-mechanical systems in a customer-facing environment.
  • Strong understanding of mechanical, electrical, and/or electronic systems, including the use of diagnostic tools and schematics.
  • Proven ability to work independently in a fast-paced, service-oriented setting.
  • Valid driver's license.
  • Ability to frequently lift and/or move items weighing up to 50 lbs, and perform physical tasks such as bending, kneeling, and standing for extended periods.
  • Proficient in basic computer operations, including the use of service software, reporting tools, and mobile devices.

Preferred Qualifications
  • 4+ years of hands-on experience servicing high-volume printing, mailing, or similar industrial equipment.
  • Familiarity with PLCs, sensors, motors, and other automation components.
  • Experience working in a client-embedded or field service role with minimal supervision.
  • Strong communication skills with the ability to explain technical issues to non-technical users.
  • Flexibility to work overtime, weekends, holidays, and/or alternate shifts with minimal notice.
  • OEM certifications or technical training in relevant equipment or systems is a plus.

As an Onsite/Field Technician you have:
  • A minimum of 1 years' experience trouble-shooting and repairing complex mechanical equipment.
  • Strong experience working on electro-mechanical equipment
  • A minimum of two years proven experience in building and enhancing Customer relationships.
  • A valid driver's license is required.
  • Must maintain reliable transportation to travel to and from customer locations
  • The ability to perform frequent lifting and/or moving items up to 50lbs. Are you able and willing to do this with or without accommodation?
  • Flexibility to work overtime, weekends, holidays, and/or different shifts as needed with minimal notice

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