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Remote Computer Systems Analyst Jobs in Worcester, MA

UnitedHealth Group

Epic Referral Analyst

Worcester, MA · On-site +1

$91K - $163K/yr

... Systems Analyst with certification in Epic Referrals, Cadence, Care Coordination, or closely ... Bachelor's degree in Computer Science, Engineering or related field *All Telecommuters will be ...

Syner-G

Sr. Business Analyst

Framingham, MA · On-site +1

$95K - $122K/yr

Bachelor's degree in Information Systems, Computer Science, Data Analytics, Business, or related ... We define total rewards as compensation, benefits, remote work/flexibility, development ...

thg

Senior Mainframe Engineer (REMOTE)

Worcester, MA · On-site +1

Lead systems analysis, architecture, integration, enhancement, and deployment efforts for ... Bachelor's degree in computer science, Information Technology, or a related field, or an equivalent ...

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Remote Computer Systems Analyst information

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How much do remote computer systems analyst jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for remote computer systems analyst in Worcester, MA is $36.77, according to ZipRecruiter salary data. Most workers in this role earn between $27.60 and $46.06 per hour, depending on experience, location, and employer.

What is a remote computer systems analyst?

A Remote Computer Systems Analyst is a professional who evaluates and improves computer systems and processes for organizations while working from a remote location. They analyze existing IT systems, identify areas for improvement, and recommend solutions to enhance efficiency and effectiveness. Remote Computer Systems Analysts often collaborate with stakeholders virtually, using online tools to communicate and implement technology solutions. Their work helps businesses optimize their operations and adapt to changing technology needs without requiring on-site presence.

What are the key skills and qualifications needed to thrive as a remote computer systems analyst?

To thrive as a Remote Computer Systems Analyst, you need a solid background in computer science, systems analysis, and problem-solving, typically supported by a relevant bachelor's degree. Familiarity with systems modeling tools, database management software, and proficiency with collaboration platforms like Microsoft Teams or Slack are common technical requirements. Strong communication, analytical thinking, and self-motivation are critical soft skills for remote collaboration and effective project management. These skills and qualities are essential to design efficient IT solutions, troubleshoot issues remotely, and ensure seamless integration of systems across distributed teams.

How does a remote computer systems analyst typically collaborate with on-site IT teams and stakeholders?

As a Remote Computer Systems Analyst, you will frequently work with on-site IT teams, business users, and management through virtual communication tools such as video conferences, instant messaging, and collaborative platforms. Effective collaboration often involves scheduled meetings to discuss system requirements, project updates, and troubleshooting efforts. You'll need strong communication skills to bridge the gap between remote and on-site team members, ensuring everyone stays aligned despite the physical distance. Proactive documentation and regular status reporting are essential for keeping projects on track and facilitating smooth teamwork.

What is the difference between Remote Computer Systems Analyst vs Remote Network Administrator?

AspectRemote Computer Systems AnalystRemote Network Administrator
CertificationsCompTIA Security+, Cisco CCNA, Microsoft CertifiedCompTIA Network+, Cisco CCNA, Cisco CCNP
Work EnvironmentAnalyzes and improves computer systems, often in office or remote settingsManages and maintains network infrastructure, often remotely or on-site
Primary ResponsibilitiesSystem analysis, troubleshooting, implementation of software/hardware solutionsNetwork setup, security, monitoring, and troubleshooting
Industry UsageIT consulting, corporate IT departments, tech supportTelecommunications, enterprise IT, data centers

While both roles involve IT expertise, Remote Computer Systems Analysts focus on analyzing and improving computer systems, whereas Remote Network Administrators specialize in managing network infrastructure. The roles often overlap but differ mainly in scope and specific technical focus.

What are the most commonly searched types of Computer Systems Analyst jobs in Worcester, MA?

The most popular types of Computer Systems Analyst jobs in Worcester, MA are:

What are popular job titles related to Remote Computer Systems Analyst jobs in Worcester, MA?

For Remote Computer Systems Analyst jobs in Worcester, MA, the most frequently searched job titles are:

What job categories do people searching Remote Computer Systems Analyst jobs in Worcester, MA look for?

The top searched job categories for Remote Computer Systems Analyst jobs in Worcester, MA are:

What cities near Worcester, MA are hiring for Remote Computer Systems Analyst jobs?

Cities near Worcester, MA with the most Remote Computer Systems Analyst job openings:

Remote Computer Systems Analyst jobs near you
Infographic showing various Remote Computer Systems Analyst job openings in Worcester, MA as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 11% Part Time, 5% Contract, and 1% Nights. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $76,476 per year, or $36.8 per hour.

Technical Systems Analyst - 26-10634

Compu-Vision - IT

Worcester, MA • Remote

Full-time, Contractor

Posted 5 days ago

Job description

Technical Systems Analyst

Location: Boston, MA
Duration: 12 months

Position Overview

We are seeking an experienced Technical Systems Analyst to provide Tier 2 IT application support for both custom-built and commercial off-the-shelf (COTS)/SaaS applications. The analyst will be responsible for troubleshooting technical issues, resolving escalated incidents and service requests, supporting application administration, and providing high-quality customer service.

The ideal candidate will have strong technical troubleshooting skills, experience supporting file-transfer systems such as MoveIT/SFTP, and the ability to analyze application issues, identify trends, and recommend improvements.

Key ResponsibilitiesApplication Support
  • Provide timely resolution for escalated service tickets and technical incidents.
  • Deliver high-quality technical support to end users through phone, chat, email, and other communication channels.
  • Troubleshoot application, network, and technical issues using available tools and technologies.
  • Utilize remote-access tools, SCCM, and other enterprise support tools as required.
  • Support both internally developed and COTS/SaaS applications.
  • Manage and maintain application-related ticket queues while meeting established SLAs.
  • Provide timely status updates to end users and stakeholders.
  • Document end-user interactions, troubleshooting steps, findings, and resolutions.
  • Escalate complex incidents to appropriate technical teams when necessary.
  • Maintain application documentation and ensure documentation meets established standards.
Application Monitoring & Process Improvement
  • Monitor applications and respond to system availability and service-degradation alerts.
  • Assist with administration and improvement of application performance monitoring solutions.
  • Analyze incident and service-ticket data to identify recurring issues and trends.
  • Recommend and implement process improvements and alternative technical solutions.
  • Evaluate existing applications and software against business and user requirements.
  • Analyze, design, recommend, and implement system changes as appropriate.
  • Support application administration and ongoing operational improvements.
File Transfer & Integration Support
  • Manage and support MoveIT or equivalent SFTP/file-transfer platforms.
  • Configure and troubleshoot automated file-transfer processes.
  • Investigate failed, delayed, or incomplete file transfers.
  • Monitor file-transfer workflows and resolve connectivity or configuration issues.
  • Coordinate with application and infrastructure teams to resolve integration-related problems.
ITSM & Change Management
  • Utilize ITSM tools to review incidents, service requests, and change-management activities.
  • Assist in assessing the potential impact and scope of system outages.
  • Participate in change-management processes and technical reviews.
  • Maintain accurate records of incidents, changes, resolutions, and application configurations.
Security & Compliance
  • Follow established security protocols and organizational standards.
  • Ensure application support activities comply with applicable security and operational requirements.
  • Protect system and user information while performing troubleshooting and administrative activities.
  • Adhere to established quality, security, and operational processes.
Required Qualifications
  • Minimum 3–5 years of relevant experience supporting or developing applications.
  • At least 3 years of full-time experience in application support or development in a relevant technology environment.
  • Hands-on experience managing MoveIT or an equivalent SFTP/file-transfer platform.
  • Experience configuring and troubleshooting automated file transfers.
  • Advanced troubleshooting skills across applications, networks, and technical environments.
  • Strong ability to analyze complex technical problems and identify appropriate solutions.
  • Excellent verbal, written, interpersonal, and technical documentation skills.
  • Strong customer-service orientation.
  • Ability to work effectively with end users, technical teams, and business stakeholders.
  • Ability to collaborate effectively while also working independently.
  • Strong attention to detail and ability to manage changing priorities.
  • Ability to reprioritize tasks based on business and operational needs.
  • Ability to provide 24x7 on-call support when scheduled.
Desired Qualifications
  • Experience with ITSM platforms, such as ServiceNow.
  • Experience with application monitoring, alerting, and performance-management tools.
  • Strong understanding of object-oriented design and development.
  • Experience supporting traditional monolithic applications.
  • Experience with distributed and microservices-based architectures.
  • Familiarity with AWS.
  • Familiarity with Amazon EKS and cloud-based application environments.
  • Understanding of Lambda and serverless concepts.
  • Knowledge of enterprise IT operations and application support practices.
  • Understanding of the Software Development Life Cycle (SDLC).
  • Experience working with incident, problem, change, and release-management processes.
  • Strong aptitude for learning new technologies.
  • Demonstrated interest in process improvement and operational efficiency.
Technical Skills
  • Application Support & Troubleshooting
  • Tier 2 IT Support
  • MoveIT / SFTP
  • Automated File Transfers
  • Incident & Request Management
  • ITSM / ServiceNow
  • SCCM
  • Remote Support Tools
  • Application Monitoring
  • Performance Monitoring
  • Network Troubleshooting
  • AWS
  • Amazon EKS
  • Serverless / Lambda
  • Microservices
  • Distributed Applications
  • Object-Oriented Development
  • SDLC
  • Change Management
  • Technical Documentation
Key Attributes
  • Excellent customer-service skills
  • Strong analytical and troubleshooting abilities
  • Clear and professional communication
  • Strong documentation skills
  • Team-oriented and collaborative
  • Ability to work independently
  • High level of professionalism
  • Strong attention to detail
  • Adaptable and willing to learn new technologies
  • Proactive approach to identifying and resolving recurring issues
  • Ability to work effectively in a fast-paced IT operations environment