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Remote Computer Support Specialist Jobs in Orem, UT

Trucordia

IT Support Specialist

Lindon, UT · On-site +1

Here at Trucordia, we're looking for an IT Support Specialist to join our growing team. This role focuses on supporting employees across the organization with Agency Management System questions ...

RainFocus

Integration Specialist (Remote)

Lehi, UT · Remote

Integrations Specialists will also support Single Sign On through client's web sites. Primary ... Bachelor's degree in Computer Science, Information Systems or related field or equivalent ...

RainFocus

Integration Specialist (Remote)

Lehi, UT · On-site +1

Integrations Specialists will also support Single Sign On through client's web sites. Primary ... Bachelor's degree in Computer Science, Information Systems or related field or equivalent ...

HMG Careers

Remote Commission Sales Specialist

Orem, UT · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...

HMG Careers

Remote Sales Enrollment Specialist

Salem, UT · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...

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How much do remote computer support specialist jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for remote computer support specialist in Orem, UT is $23.16, according to ZipRecruiter salary data. Most workers in this role earn between $18.61 and $25.91 per hour, depending on experience, location, and employer.

What is a remote computer support specialist?

A Remote Computer Support Specialist provides technical assistance to users experiencing computer or software issues from a remote location. They troubleshoot problems, guide users through solutions, and may install or configure software remotely. This role requires strong problem-solving skills, technical knowledge, and excellent communication to assist customers effectively.

What are the key skills and qualifications needed to thrive as a remote computer support specialist?

To thrive as a Remote Computer Support Specialist, you need strong troubleshooting skills, in-depth knowledge of computer systems, and a relevant technical background such as an associate degree or industry certifications. Familiarity with remote desktop tools, ticketing systems, and certifications like CompTIA A+, Microsoft Certified Professional (MCP), or similar are commonly expected. Excellent communication, patience, and problem-solving abilities are essential soft skills for clearly assisting users and managing technical issues remotely. These competencies are vital for quickly resolving user problems and maintaining smooth IT operations in a remote support environment.

What are some common challenges faced by remote computer support specialists and how are they addressed?

One common challenge for Remote Computer Support Specialists is diagnosing and resolving issues without being physically present, which can make troubleshooting more complex. Specialists often rely on clear communication, step-by-step instructions, and remote access tools to guide users and resolve technical problems efficiently. Collaboration with other IT team members through chat and ticketing systems is also crucial when escalating issues that require specialized expertise. Adapting to new systems or updates and staying organized in a fast-paced environment are ongoing parts of the job, but most employers support this with continuous training and knowledge-sharing. Addressing these challenges effectively is key to delivering high-quality support and maintaining user satisfaction.

What are popular job titles related to Remote Computer Support Specialist jobs in Orem, UT?

For Remote Computer Support Specialist jobs in Orem, UT, the most frequently searched job titles are:

What job categories do people searching Remote Computer Support Specialist jobs in Orem, UT look for?

The top searched job categories for Remote Computer Support Specialist jobs in Orem, UT are:

Remote Computer Support Specialist jobs near you

Hardware Support Specialist - Swing Shift (Remote)

LVT

American Fork, UT • On-site, Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 8 days ago

Job description

ABOUT LVT
LVT is redefining how businesses operate in the physical world, moving beyond traditional security solutions to deliver AI-driven, actionable intelligence that makes sites smarter, safer, and more secure. Since pioneering our first mobile, solar-powered units, our commitment to scrappy, hands-on innovation has made us an established leader and one of the fastest-growing companies in intelligent site technology. We are building the next generation of solutions-from our physical units in the field to a powerful Agentic AI platform-that allows our customers to gain unprecedented visibility and control over safety, compliance, and operations. This is your chance to join a cutting-edge team that isn't just watching the world change, but actively building the technology that is changing it.
We're a team that's focused on growth and innovation, and we're proud that our crew, products, and leadership are being recognized for it.
  • A Top-Tier Growth Company: Named one of the Financial Times' Fastest Growing Companies 2025 and #10 on the Inc. 5000 Rocky Mountain Regional list for 2025.
  • Innovative Leadership: Our CEO, Ryan Porter, was named an EY Entrepreneur of the Year 2025, and our CTO, Steve Lindsey, was inducted into the Silicon Slopes CTO Hall of Fame in 2024.
  • Product & Software Excellence: We were named one of The Software Report's Top 100 Software Companies of 2023 and are a winner of the Security Today Govies Award for 2025.

ABOUT THIS ROLE
LVT's Hardware Support Specialists are the technical backbone connecting our field service network to fast, effective repairs. On this small, high-performing team, you'll diagnose the mechanical and electrical issues behind every service call - guiding field technicians in real time using multimeters, battery diagnostics, and historical data on voltage, current, temperature, and relay states. This role suits tradespeople from automotive, electrical, or home-systems backgrounds ready to apply hands-on troubleshooting expertise from an office setting, delivering expert guidance without leaving the desk.
This role has two distinct phases, and both are requirements:
  • Weeks 1-6 - Training, onsite: You'll work in person at LVT's American Fork, UT headquarters, 9:00 a.m. to 5:00 p.m., Monday through Friday, training alongside the full team.
  • Week 7 onward - Fully remote, swing shift: Once training is complete, you'll work fully remote on a swing shift of 3:00 p.m. to 11:30 p.m., Monday through Friday.

This position also requires registering with the State of Utah as an Alarm Agent, which includes a federal background check and fingerprinting, separate from LVT's standard employment background check.
ROLE RESPONSIBILITIES
  • Diagnose electrical and mechanical failures in real time using voltage, current, temperature, and relay-state data.
  • Direct field technicians by phone through troubleshooting, root-cause identification, and resolution.
  • Guide technicians through mechanical challenges encountered during installation or repair.
  • Reference case history and diagnostic charts to resolve recurring or complex hardware issues.
  • Identify and report the replacement parts needed to complete each repair.
  • Document every technician interaction accurately and completely so the next person picks up a clear case.
  • Resolve a high percentage of incoming requests independently once trained, escalating when a problem needs engineering input.
  • Support technicians during evening hours, when field crews on later schedules depend on a responsive team behind them.
OUR IDEAL CANDIDATE
  • Multimeter Proficiency: Comfortable using a multimeter to troubleshoot low-voltage DC systems. This role works on physical electrical and mechanical hardware, not computers or IT equipment.
  • Hands-On Trade Background: Experience assembling or repairing mechanical and electrical components-automotive, electrical, HVAC, solar, appliance, or home-systems trades all welcome. No degree required.
  • Self-Directed Problem Solver: Researches and resolves technical issues using manuals, training materials, and case history.
  • Diagnostic Judgment: Able to distinguish a component failure from a configuration issue and commit to a call.
  • Clear Communicator: Directs technicians confidently over the phone under time pressure, translating what they're seeing into next steps.
  • Detail-Oriented Documentation: Captures accurate, complete records of every technician interaction.
  • Swing Shift Availability: Able to work a consistent 3:00 p.m. - 11:30 p.m. schedule (remote) once trained, and available to come onsite to our HQ in American Fork from 9:00 a.m. - 5:00 p.m., Monday through Friday, during the first six weeks of training.
  • Eligible for Alarm Agent Registration: Able to register with the State of Utah as an Alarm Agent, which requires a federal background check and fingerprinting.

BENEFITS
We believe you do your best work when your whole life is supported. We invest in our crew's health, families, and financial futures with a benefits package designed to support you inside and outside the office. Full-time benefits include, but not limited to: Comprehensive health, dental and vision coverage, retirement benefits (401k match up to 4%), and flexible PTO.
LVT IS PROUD TO BE AN EQUAL OPPORTUNITY EMPLOYER. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. All candidates must pass a drug screening and background check upon employment. Some roles may also require passing a federal background check and fingerprinting. Must be authorized to work in the U.S. If reasonable accommodation is needed to participate in the job application or interview process, and/or to perform essential job functions, please reach out to your recruiter.

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