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Remote Computer Repair Jobs in Trenton, NJ (NOW HIRING)

Generac

Senior Controls Engineer

Philadelphia, PA · On-site +1

$115K - $155K/yr

Lead onsite and remote startup and commissioning activities, including development and execution of ... Formalized training and/or education in Industrial Automation, Engineering, Computer Science or MIS ...

ProMach

Field Service Technician

Philadelphia, PA · On-site +1

Install, demonstrate, maintain and repair marking, coding and labeling equipment * Develop reports ... Computer literacy, especially MS Office. Syteline a plus. * Ability to be on the road 60% of the ...

Qualus

Lead Relay Field Technician

Philadelphia, PA · On-site +1

They will be required to maintain, install, repair, and troubleshoot complex control systems, protective relay systems (microprocessor and electro-mechanical); substation and electric utility ...

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Showing results 21-40

All JobsComputer Repair JobsRemote Computer Repair JobsRemote Computer Repair Jobs in Trenton, NJ

Remote Computer Repair information

See Trenton, NJ salary details

$13

$19

$30

How much do remote computer repair jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for remote computer repair in Trenton, NJ is $19.97, according to ZipRecruiter salary data. Most workers in this role earn between $16.39 and $21.92 per hour, depending on experience, location, and employer.

What is remote computer repair?

Remote computer repair is a service where a technician accesses a customer's computer over the internet to diagnose and fix software-related issues without needing to be physically present. This is accomplished by using secure remote access software, allowing the technician to control the computer as if they were sitting in front of it. Remote computer repair is commonly used for troubleshooting, virus removal, software installation, and general system maintenance. It saves time and is convenient for both the user and the technician, but it usually cannot address hardware problems that require physical intervention.

What are the key skills and qualifications needed to thrive as a remote computer repair technician?

To thrive as a Remote Computer Repair Technician, you need strong troubleshooting skills, knowledge of computer hardware and software, and often a relevant certification such as CompTIA A+. Familiarity with remote desktop tools, ticketing systems, and antivirus software is typically required. Excellent communication, patience, and problem-solving abilities help build trust and guide clients through technical issues remotely. These skills ensure efficient diagnosis and resolution of computer problems, leading to high customer satisfaction and reliable technical support.

Can a remote computer repair technician work from home?

Yes, remote computer repair technicians can work from home, providing support through remote access tools, phone, or email. They typically need technical skills, certifications, and reliable internet to diagnose and fix issues without being physically present at the client's location.

What are some common challenges faced by remote computer repair technicians, and how can they be managed effectively?

Remote computer repair technicians often encounter challenges such as diagnosing hardware issues without physical access, guiding clients with varying technical skills, and managing multiple support requests simultaneously. To address these, technicians rely on clear communication, robust remote diagnostic tools, and well-documented troubleshooting procedures. Building patience and empathy when explaining steps to clients is crucial, as is staying organized to prioritize tasks and follow up on unresolved issues.

What is the difference between Remote Computer Repair vs Computer Support Specialist?

AspectRemote Computer RepairComputer Support Specialist
CredentialsCertifications like CompTIA A+, Network+Certifications like CompTIA A+, Microsoft Certified
Work EnvironmentRemote, online troubleshootingOffice or remote, customer support
Industry UsageIT services, tech support companiesIT departments, tech support roles
Search IntentFixing hardware/software issues remotelyAssisting users with technical problems

Remote Computer Repair focuses on diagnosing and fixing hardware or software issues remotely, often via remote access tools. Computer Support Specialists provide broader technical assistance, including troubleshooting, user support, and system setup, often in person or via phone. While both roles require similar certifications and work in the IT industry, Remote Computer Repair is more specialized in remote diagnostics, whereas Computer Support Specialists handle a wider range of user support tasks.

What are popular job titles related to Remote Computer Repair jobs in Trenton, NJ? For Remote Computer Repair jobs in Trenton, NJ, the most frequently searched job titles are:
What job categories do people searching Remote Computer Repair jobs in Trenton, NJ look for? The top searched job categories for Remote Computer Repair jobs in Trenton, NJ are:
What cities near Trenton, NJ are hiring for Remote Computer Repair jobs? Cities near Trenton, NJ with the most Remote Computer Repair job openings:
Remote Computer Repair jobs near you
Infographic showing various Remote Computer Repair job openings in Trenton, NJ as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 13% Part Time, 3% Contract, and 1% Nights. Highlights an 80% Physical, 1% Hybrid, and 19% Remote job distribution, with an average salary of $41,543 per year, or $20 per hour.

Customer Service Representative

Philadelphia Truck Parts

Philadelphia, PA • On-site, Remote

$16.25 - $22/hr

Full-time, Part-time

Posted 27 days ago

Job description

Customer Service Representative

The Customer Service Representative serves as the primary point of contact for customers, providing exceptional service through phone, email, chat, or other communication channels. This role is responsible for resolving inquiries, processing orders, maintaining customer records, and ensuring customer satisfaction by delivering prompt, professional, and accurate support.

Key Responsibilities

  • Respond to customer inquiries via phone, email, live chat, or other communication channels.
  • Provide accurate information regarding products, services, policies, and procedures.
  • Resolve customer complaints and concerns in a timely and professional manner.
  • Process orders, returns, exchanges, refunds, and account updates.
  • Document customer interactions and maintain accurate records in the company's CRM system.
  • Escalate complex issues to the appropriate department when necessary.
  • Follow up with customers to ensure issues have been resolved satisfactorily.
  • Maintain a thorough understanding of company products and services.
  • Meet established performance metrics, including response time, customer satisfaction, and quality standards.
  • Collaborate with internal departments to resolve customer issues efficiently.
  • Assist with administrative tasks, data entry, and documentation as assigned.
  • Maintain confidentiality of customer and company information.
  • Identify opportunities to improve customer service processes and recommend solutions.

Required Qualifications

  • High school diploma or equivalent; associate's or bachelor's degree preferred.
  • Previous customer service or call center experience is an advantage.
  • Excellent verbal and written communication skills.
  • Strong interpersonal and problem-solving abilities.
  • Proficiency with Microsoft Office Suite (Word, Excel, Outlook).
  • Experience using CRM software is preferred.
  • Ability to multitask and prioritize in a fast-paced environment.
  • Strong organizational skills and attention to detail.
  • Ability to work independently as well as part of a team.
  • Reliable internet connection and a dedicated workspace (for remote positions).

Preferred Skills

  • Active listening and empathy.
  • Conflict resolution and de-escalation techniques.
  • Time management and organizational skills.
  • Adaptability and flexibility.
  • Positive attitude with a customer-first mindset.
  • Professional phone etiquette.
  • Basic computer troubleshooting skills.
  • Accurate data entry and record management.

Work Environment

  • Remote or office-based, depending on business needs.
  • Full-time or part-time schedules may be available.
  • Flexible scheduling, including evenings or weekends, may be required.
  • Ongoing training and professional development opportunities provided.

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