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Remote Computer Repair Jobs in Ridgewood, NJ (NOW HIRING)

ABB

Senior Field Service Technician

NY · Remote

$83.30K - $133.28K/yr

At ABB , we help industries run leaner and cleaner-and every person here makes that happen. You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and

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Remote Computer Repair information

See Ridgewood, NJ salary details

$13

$20

$30

How much do remote computer repair jobs pay per hour?

As of May 31, 2026, the average hourly pay for remote computer repair in Ridgewood, NJ is $20.15, according to ZipRecruiter salary data. Most workers in this role earn between $16.54 and $22.12 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Computer Repair Technician, and why are they important?

To thrive as a Remote Computer Repair Technician, you need strong troubleshooting skills, knowledge of computer hardware and software, and often a relevant certification such as CompTIA A+. Familiarity with remote desktop tools, ticketing systems, and antivirus software is typically required. Excellent communication, patience, and problem-solving abilities help build trust and guide clients through technical issues remotely. These skills ensure efficient diagnosis and resolution of computer problems, leading to high customer satisfaction and reliable technical support.

What are some common challenges faced by remote computer repair technicians, and how can they be managed effectively?

Remote computer repair technicians often encounter challenges such as diagnosing hardware issues without physical access, guiding clients with varying technical skills, and managing multiple support requests simultaneously. To address these, technicians rely on clear communication, robust remote diagnostic tools, and well-documented troubleshooting procedures. Building patience and empathy when explaining steps to clients is crucial, as is staying organized to prioritize tasks and follow up on unresolved issues.

What is remote computer repair?

Remote computer repair is a service where a technician accesses a customer's computer over the internet to diagnose and fix software-related issues without needing to be physically present. This is accomplished by using secure remote access software, allowing the technician to control the computer as if they were sitting in front of it. Remote computer repair is commonly used for troubleshooting, virus removal, software installation, and general system maintenance. It saves time and is convenient for both the user and the technician, but it usually cannot address hardware problems that require physical intervention.

What is the difference between Remote Computer Repair vs Computer Support Specialist?

AspectRemote Computer RepairComputer Support Specialist
CredentialsCertifications like CompTIA A+, Network+Certifications like CompTIA A+, Microsoft Certified
Work EnvironmentRemote, online troubleshootingOffice or remote, customer support
Industry UsageIT services, tech support companiesIT departments, tech support roles
Search IntentFixing hardware/software issues remotelyAssisting users with technical problems

Remote Computer Repair focuses on diagnosing and fixing hardware or software issues remotely, often via remote access tools. Computer Support Specialists provide broader technical assistance, including troubleshooting, user support, and system setup, often in person or via phone. While both roles require similar certifications and work in the IT industry, Remote Computer Repair is more specialized in remote diagnostics, whereas Computer Support Specialists handle a wider range of user support tasks.

What are popular job titles related to Remote Computer Repair jobs in Ridgewood, NJ? For Remote Computer Repair jobs in Ridgewood, NJ, the most frequently searched job titles are:
What job categories do people searching Remote Computer Repair jobs in Ridgewood, NJ look for? The top searched job categories for Remote Computer Repair jobs in Ridgewood, NJ are:
What cities near Ridgewood, NJ are hiring for Remote Computer Repair jobs? Cities near Ridgewood, NJ with the most Remote Computer Repair job openings:
Remote Computer Repair jobs near you
Infographic showing various Remote Computer Repair job openings in Ridgewood, NJ as of May 2026, with employment types broken down into 83% Full Time, 10% Part Time, and 7% Temporary. Highlights an 100% Remote job distribution, with an average salary of $41,917 per year, or $20.2 per hour.

Field Service Engineer (Nasa/Suffolk County)

Abbott

Great Neck, NY • Remote

$26.50 - $53/hr

Full-time

Posted 10 days ago

Abbott rating

8.0

Company rating: 8.0 out of 10

Based on 129 frontline employees who took The Breakroom Quiz

131st of 512 rated manufacturers

Job description

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries.JOB DESCRIPTION:

About Abbott

Abbott is a global healthcare leader, creating breakthrough science to improve people's health. We're always looking towards the future, anticipating changes in medical science and technology.

Our diagnostic solutions are used in hospitals, laboratories, and clinics around the globe. The crucial information derived from our tests, instruments and informatics systems are often the first step in patient care decision making for hundreds of health conditions from heart attacks to blood disorders to infectious diseases and cancers.

The Opportunity

  • This is a remote position
  • Qualified candidates must currently live in the Nasa and or Suffolk County area.
  • Must be able to travel up to 25%
  • Must have a Valid Driver's License.

We're hiring a Field Service Engineer within our Diagnostics Division. This is a field-based, remote role that covers the New York metro area and New Jersey.

As a Field Service Engineer II, you'll support customers as a trusted technical expert, responsible for installing, maintaining, and troubleshooting diagnostic instruments while ensuring compliance and customer satisfaction. You'll manage your territory, resolve complex issues, and partner cross-functionally to deliver exceptional service and achieve business goals. Your work ensures reliable diagnostics that directly impact patient care.

What You'll Work On

  • Install and Maintain Diagnostic Systems: Complete installations, preventive maintenance, and corrective repairs on assigned instruments to ensure optimal performance and compliance with quality standards.
  • Troubleshoot and Resolve Issues: Diagnose technical problems across multiple complex instruments, document resolutions accurately, and close service calls within defined timelines.
  • Own Customer Satisfaction: Manage customer issues from start to resolution or escalation, deliver superior service, and build strong relationships through proactive communication.
  • Manage Territory Effectively: Plan and prioritize service visits, maintain accurate inventory, and support on-call rotation, after-hour coverage, and travel for training or critical account support
  • Ensure Compliance and Safety: Follow all regulatory, quality system, and laboratory safety guidelines during service activities; maintain accurate documentation for audits.
  • Collaborate and Mentor: Partner with cross-functional teams to meet business goals and provide guidance to other Field Service Representatives to strengthen team capability.
  • Achieve Business Metrics: Meet targets for service sales, cost of service, and key performance indicators (KPIs) for assigned accounts.
  • Continuous Improvement: Utilize remote support tools to maximize instrument uptime and maintain certifications through ongoing training and development.

Required Qualifications:

  • Bachelor's degree or equivalent relevant experience.
  • 2-5 years of experience in Engineering or Laboratory Technology.
  • Ability to travel 25% within the assigned territory.

Experience Preferred:

  • Strong troubleshooting and problem-solving skills with laboratory instrumentation
  • Ability to work independently and thrive in team environments
  • Proficiency in computer applications (Word, Excel, PowerPoint, Internet) and remote computing tools (VPN, remote troubleshooting)
  • Effective communication and interpersonal skills.

Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: www.abbottbenefits.com

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal.

The base pay for this position is

$26.50 - $53.00/hour

In specific locations, the pay range may vary from the range posted.

JOB FAMILY:Support ServicesDIVISION:CRLB Core LabLOCATION:United States of America : RemoteADDITIONAL LOCATIONS:WORK SHIFT:StandardTRAVEL:Yes, 25 % of the TimeMEDICAL SURVEILLANCE:NoSIGNIFICANT WORK ACTIVITIES:Awkward/forceful/repetitive (arms above shoulder, bent wrists), Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Continuous standing for prolonged periods (more than 2 consecutive hours in an 8 hour day), Continuous walking for prolonged periods (more than 2 hours at a time in an 8 hour day), Driving a personal auto or company car or truck, or a powered piece of material handling equipment, Keyboard use (greater or equal to 50% of the workday), Lift, carry, push or pull weights of more than 20 pounds/9 kilos on a regular/daily basisAbbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEO_English.pdfEEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEO_Spanish.pdf

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