ZipRecruiter

Log In

2

Remote Computer Repair Jobs in Redmond, WA (NOW HIRING)

Dudek

CADD Designer

Seattle, WA · On-site +1

$90K - $100K/yr

... repair, environmental protection, and community resilience. Learn more about our award-winning ... Working on a computer, sitting, or standing for long periods of time in an office or remote office ...

Visionary Technology Consultants

Be Seen First

Workforce Support Technician - Hybrid

Bellevue, WA · Remote

$32 - $35/hr

There will be a rotation working remotely 2days in the office (3 days remote) one week, then the next 3 days in the office (2 days remote) Position Overview The Workforce Support Technician operates ...

next page

Showing results 1-20

People also search for

All JobsComputer Repair JobsRemote Computer Repair JobsRemote Computer Repair Jobs in Redmond, WA

Remote Computer Repair information

See Redmond, WA salary details

$14

$22

$33

How much do remote computer repair jobs pay per hour?

As of Jun 1, 2026, the average hourly pay for remote computer repair in Redmond, WA is $22.31, according to ZipRecruiter salary data. Most workers in this role earn between $18.32 and $24.52 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Computer Repair Technician, and why are they important?

To thrive as a Remote Computer Repair Technician, you need strong troubleshooting skills, knowledge of computer hardware and software, and often a relevant certification such as CompTIA A+. Familiarity with remote desktop tools, ticketing systems, and antivirus software is typically required. Excellent communication, patience, and problem-solving abilities help build trust and guide clients through technical issues remotely. These skills ensure efficient diagnosis and resolution of computer problems, leading to high customer satisfaction and reliable technical support.

What are some common challenges faced by remote computer repair technicians, and how can they be managed effectively?

Remote computer repair technicians often encounter challenges such as diagnosing hardware issues without physical access, guiding clients with varying technical skills, and managing multiple support requests simultaneously. To address these, technicians rely on clear communication, robust remote diagnostic tools, and well-documented troubleshooting procedures. Building patience and empathy when explaining steps to clients is crucial, as is staying organized to prioritize tasks and follow up on unresolved issues.

What is remote computer repair?

Remote computer repair is a service where a technician accesses a customer's computer over the internet to diagnose and fix software-related issues without needing to be physically present. This is accomplished by using secure remote access software, allowing the technician to control the computer as if they were sitting in front of it. Remote computer repair is commonly used for troubleshooting, virus removal, software installation, and general system maintenance. It saves time and is convenient for both the user and the technician, but it usually cannot address hardware problems that require physical intervention.

What is the difference between Remote Computer Repair vs Computer Support Specialist?

AspectRemote Computer RepairComputer Support Specialist
CredentialsCertifications like CompTIA A+, Network+Certifications like CompTIA A+, Microsoft Certified
Work EnvironmentRemote, online troubleshootingOffice or remote, customer support
Industry UsageIT services, tech support companiesIT departments, tech support roles
Search IntentFixing hardware/software issues remotelyAssisting users with technical problems

Remote Computer Repair focuses on diagnosing and fixing hardware or software issues remotely, often via remote access tools. Computer Support Specialists provide broader technical assistance, including troubleshooting, user support, and system setup, often in person or via phone. While both roles require similar certifications and work in the IT industry, Remote Computer Repair is more specialized in remote diagnostics, whereas Computer Support Specialists handle a wider range of user support tasks.

What are popular job titles related to Remote Computer Repair jobs in Redmond, WA? For Remote Computer Repair jobs in Redmond, WA, the most frequently searched job titles are:
What job categories do people searching Remote Computer Repair jobs in Redmond, WA look for? The top searched job categories for Remote Computer Repair jobs in Redmond, WA are:
What cities near Redmond, WA are hiring for Remote Computer Repair jobs? Cities near Redmond, WA with the most Remote Computer Repair job openings:
Remote Computer Repair jobs near you
Infographic showing various Remote Computer Repair job openings in Redmond, WA as of May 2026, with employment types broken down into 84% Full Time, 8% Part Time, and 8% Temporary. Highlights an 100% Remote job distribution, with an average salary of $46,398 per year, or $22.3 per hour.
Computer Support Technician 2-2

Computer Support Technician 2-2

University of Washington

Seattle, WA • On-site, Remote

Full-time

Posted 4 days ago

University Of Washington School Of Medicine rating

7.8

Company rating: 7.8 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

172nd of 530 rated colleges and universities

Job description

Job Description
The College of Arts & Sciences IT teamhas an outstanding opportunity for a Computer Support Technician 2 to join their team.
About this Opportunity
The College of Arts & Sciences Dean's Office is seeking to fill a Computer Support Technician 2 position. The computing environment served by this position is complex along several dimensions and the successful candidate will collaborate with the IT team to thoughtfully blend central standards and guidelines with local expertise and requirements to create an environment that is stable and reliable yet provides flexible service. We are seeking a well-rounded, service-oriented individual with strong verbal and written communication skills, creativity, and energy to support the computing needs of a primarily non-technical user base.
Working within a team environment, this position will provide support for a combination of systems including remote and on-site computing, printing, and networking. The supported departments include the departments across the College of Arts & Sciences as well as executive leadership in the college.
Key Responsibilities
Duties and Responsibilities include, but are not limited to:
Computing Support:
  • Hardware and Software Desktop Support
  • Coordinate repair scheduling, service requests, records maintenance, service contracts, user accounts, security, and workstation configurations.
  • Install and configure newly acquired PC's, LAN workstations and various software packages.
  • Use diagnostic tools and troubleshooting processes to determine if problems are due to equipment, network or application errors; refer complex problems to hardware maintenance, software support or vendor support services.
  • Support end-user systems including desktop computer, peripherals (printers, scanners, removable drives, media readers).
  • Assist users in the use of a variety of hardware devices and software packages; troubleshoot and resolve problems such as board swapping and revising configuration settings to allow hardware and software operability.
  • Document and maintain records on hardware and software configurations, network performance and configurations.
  • Write, maintain and update users' manuals, system support manuals and other types of documentation.
  • Work with software and hardware vendors to save staff time and resolve technical issues.
  • Train users on specific packaged software applications.
  • Assist faculty with teaching aids, materials and equipment associated with classroom instruction.
  • Perform research and provide information to management regarding new technology and equipment.
  • Ensure compatibility with central UW computing systems and standards, including a focus on systems security.
  • Support audio/visual/teleconference equipment for meetings and functions
  • Keep current with campus standards, technology developments and College guidelines to ensure that the highest standards of reliability, performance and security are implemented.
  • Follow procedures and policies pertaining to the systems and its user base.
  • Provide responsive end-user support for basic technology and application questions and problems.
  • Communicate clearly and in a timely fashion when escalating issues to appropriate team members or vendors.
  • Track requests and follow up with users to confirm effective resolution.
  • Provide ad hoc reporting of support problems/request documentation.
  • Provide flexible, timely and efficient resolution to customer issues.
  • Troubleshoot customer problems (remotely) with using Remote Desktop or Zoom Support on Mac and PC platforms.
  • Provide occasional, impromptu training for users, faculty, and staff.
  • Participate in occasional planned work outside of normal work hours/days.
  • Ensure departmental personal computers receive updates and patches in a timely fashion.
  • Troubleshoot departmental email and calendar issues.
  • Maintain inventories of computer equipment and network diagrams.
  • Move equipment as directed.
  • Other duties as assigned.

Required Qualifications
To be considered for this opportunity your application must demonstrate you meet both the minimum qualifications and additional qualifications listed below. Equivalent education and/or experience may substitute for minimum qualifications except when there are legal requirements, such as a license, certification, and/or registration.
Minimum Requirements:
  • One year of experience as a Computer Support Technician I and/or experience may substitute for minimum qualifications.
  • Applicants who do not meet these qualifications WILL NOT be forwarded to the Hiring Manager.

Preferred Qualifications:
  • Previous customer service and/or help desk experience
  • Strong verbal and written communications skills
  • Bachelors' degree. Equivalent experience may substitute for the educational requirement
  • Cross-cultural competence
  • Compassion for non-technical users, their challenges, and their need for simplicity
  • Strong organizational and task-management / prioritization skills
  • Experience installing, configuring, maintaining, and troubleshooting computer systems and software
  • Experience in the principles, practices, and techniques used in developing and maintaining complex systems
  • Familiarity with one or more of the following: Databases, Linux, remote computing, MS Office (O365 online and on-premises) , Exchange email, UW G-suite, Cloud Computing, Adobe Creative Cloud

Compensation, Benefits and Position Details
Pay Range Minimum:
$53,400.00 annual
Pay Range Maximum:
$71,796.00 annual
Other Compensation:
Benefits:
For information about benefits for this position, visit https://www.washington.edu/jobs/benefits-for-uw-staff/
Shift:
First Shift (United States of America)
Temporary or Regular?
This is a regular position
FTE (Full-Time Equivalent):
100.00%
Union/Bargaining Unit:
SEIU Local 925 Nonsupervisory
About the UW
Working at the University of Washington provides a unique opportunity to change lives - on our campuses, in our state and around the world.
UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty.
Our Commitment
The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81.
To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or dso@uw.edu.
Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.

Apply