Perform Computer compatibility checks when software issues arise and determine proper remediation ... Perform Escalated repair orders that local, remote technicians have not been able to diagnose ...
Perform Computer compatibility checks when software issues arise and determine proper remediation ... Perform Escalated repair orders that local, remote technicians have not been able to diagnose ...
Remote Customer Care Representative
Frisco, TX · On-site +1
$15 - $20.25/hr
Basic computer and virtual communication skills No prior industry experience is required - full training and mentorship are provided. What We Offer * 100% Remote Work Environment * Flexible ...
Remote Customer Care Representative
Frisco, TX · On-site +1
$15 - $20.25/hr
Basic computer and virtual communication skills No prior industry experience is required - full training and mentorship are provided. What We Offer * 100% Remote Work Environment * Flexible ...
Field Service Engineer (Remote Chicago)
Allen, TX · On-site +1
Travel to customer locations to perform preventive maintenance, upgrades, and repairs on Quest ... Computer skills using Microsoft Word, Excel, and the ability to work remotely. * Ability to use ...
Field Service Engineer (Remote Chicago)
Allen, TX · On-site +1
Travel to customer locations to perform preventive maintenance, upgrades, and repairs on Quest ... Computer skills using Microsoft Word, Excel, and the ability to work remotely. * Ability to use ...
Estimates cost of repair, replacement, or compensation. * Prepares report of findings and ... Computer keyboarding, travel as required Auditory/Visual : Hearing, vision and talking The ...
Estimates cost of repair, replacement, or compensation. * Prepares report of findings and ... Computer keyboarding, travel as required Auditory/Visual : Hearing, vision and talking The ...
Estimates cost of repair, replacement, or compensation. * Prepares report of findings and ... Computer keyboarding, travel as required Auditory/Visual : Hearing, vision and talking The ...
Estimates cost of repair, replacement, or compensation. * Prepares report of findings and ... Computer keyboarding, travel as required Auditory/Visual : Hearing, vision and talking The ...
Estimates cost of repair, replacement, or compensation. * Prepares report of findings and ... Computer keyboarding, travel as required Auditory/Visual : Hearing, vision and talking The ...
Estimates cost of repair, replacement, or compensation. * Prepares report of findings and ... Computer keyboarding, travel as required Auditory/Visual : Hearing, vision and talking The ...
Estimates cost of repair, replacement, or compensation. * Prepares report of findings and ... Computer keyboarding, travel as required Auditory/Visual : Hearing, vision and talking The ...
Estimates cost of repair, replacement, or compensation. * Prepares report of findings and ... Computer keyboarding, travel as required Auditory/Visual : Hearing, vision and talking The ...
Mechanical Engineer PE
Coppell, TX · Remote
$100K - $150K/yr
... remote Overview Applies standard engineering techniques to design, analyze, test, maintain, repair ... Strong computer skills and technical expertise * Effective verbal and written communication ...
Mechanical Engineer PE
Coppell, TX · Remote
$100K - $150K/yr
... remote Overview Applies standard engineering techniques to design, analyze, test, maintain, repair ... Strong computer skills and technical expertise * Effective verbal and written communication ...
Mechanical Engineer PE
Coppell, TX · Remote
$100K - $150K/yr
... remote Overview Applies standard engineering techniques to design, analyze, test, maintain, repair ... Strong computer skills and technical expertise * Effective verbal and written communication ...
Mechanical Engineer PE
Coppell, TX · Remote
$100K - $150K/yr
... remote Overview Applies standard engineering techniques to design, analyze, test, maintain, repair ... Strong computer skills and technical expertise * Effective verbal and written communication ...
Mechanical Engineer PE
Coppell, TX · Remote
$100K - $150K/yr
... remote Overview Applies standard engineering techniques to design, analyze, test, maintain, repair ... Strong computer skills and technical expertise * Effective verbal and written communication ...
Mechanical Engineer PE
Coppell, TX · Remote
$100K - $150K/yr
... remote Overview Applies standard engineering techniques to design, analyze, test, maintain, repair ... Strong computer skills and technical expertise * Effective verbal and written communication ...
Technical Support Specialist Cold Side (Remote Work Schedule)
Lewisville, TX · On-site +1
$26/hr
You have experience in electric/gas appliance repair, refrigeration, or HVAC (or relevant training ... You have a quality, high speed internet connection at home * You're confident using a computer and ...
Technical Support Specialist Cold Side (Remote Work Schedule)
Lewisville, TX · On-site +1
$26/hr
You have experience in electric/gas appliance repair, refrigeration, or HVAC (or relevant training ... You have a quality, high speed internet connection at home * You're confident using a computer and ...
General Estimator
Dallas, TX · On-site +1
Experience You have 5+ years of experience in repair estimation with experience in using Mitchell ... Technical Proficiency You are skilled in computer navigation and Microsoft Office Applications
General Estimator
Dallas, TX · On-site +1
Experience You have 5+ years of experience in repair estimation with experience in using Mitchell ... Technical Proficiency You are skilled in computer navigation and Microsoft Office Applications
Noregon Sales Professional
Denton, TX · On-site +1
... in a remote Engaging with Customers in their place of business; which can be repair shops ... Basic motor skills and manual dexterity for extensive computer usage are * Sitting for extended ...
Noregon Sales Professional
Denton, TX · On-site +1
... in a remote Engaging with Customers in their place of business; which can be repair shops ... Basic motor skills and manual dexterity for extensive computer usage are * Sitting for extended ...
Customer Service Representative - Remote
Dallas, TX · Remote
$18/hr
Home-office environment, internet connection, USB headset, router, modem, webcam, and a computer system that meets VIPdesk Connect remote office policies and maintenance requirements. * Able to ...
Customer Service Representative - Remote
Dallas, TX · Remote
$18/hr
Home-office environment, internet connection, USB headset, router, modem, webcam, and a computer system that meets VIPdesk Connect remote office policies and maintenance requirements. * Able to ...
Remote Customer Service Representative - Travel
Dallas, TX · Remote
$45K - $75K/yr
Remote Customer Service Representative - Travel Location: Remote About Us We specialize in crafting personalized travel experiences that create lasting memories. As we continue to grow, we are ...
Remote Customer Service Representative - Travel
Dallas, TX · Remote
$45K - $75K/yr
Remote Customer Service Representative - Travel Location: Remote About Us We specialize in crafting personalized travel experiences that create lasting memories. As we continue to grow, we are ...
Remote Customer Service Representative - Travel
Dallas, TX · On-site +1
$45K - $75K/yr
Remote Customer Service Representative - Travel Location: Remote About Us We specialize in crafting personalized travel experiences that create lasting memories. As we continue to grow, we are ...
Remote Customer Service Representative - Travel
Dallas, TX · On-site +1
$45K - $75K/yr
Remote Customer Service Representative - Travel Location: Remote About Us We specialize in crafting personalized travel experiences that create lasting memories. As we continue to grow, we are ...
Senior Software Engineer
Dallas, TX · On-site +1
$121K - $159K/yr
As a Top Workplace, we're looking for top talent to fuel our mission: to protect, repair, and ... Bachelor's degree in Computer Science, Software Engineering, or related field; Master's degree ...
Senior Software Engineer
Dallas, TX · On-site +1
$121K - $159K/yr
As a Top Workplace, we're looking for top talent to fuel our mission: to protect, repair, and ... Bachelor's degree in Computer Science, Software Engineering, or related field; Master's degree ...
Customer Service Representative - Insurance
Coppell, TX · Remote
$23 - $25/hr
... computer and partial internet reimbursement are included to support the reasonable cost of your connectivity. * Demonstrated ability to uphold productivity and confidentiality in a remote setting.
Customer Service Representative - Insurance
Coppell, TX · Remote
$23 - $25/hr
... computer and partial internet reimbursement are included to support the reasonable cost of your connectivity. * Demonstrated ability to uphold productivity and confidentiality in a remote setting.
Direct Mail Sales Representative - REMOTE!
Dallas, TX · Remote
$125K - $150K/yr
Computer savvy with experience using CRM systems * High school diploma or GED required * Bilingual ... Thanks to our dedicated employees, we provide best-in-class auto repair coverage to customers ...
Direct Mail Sales Representative - REMOTE!
Dallas, TX · Remote
$125K - $150K/yr
Computer savvy with experience using CRM systems * High school diploma or GED required * Bilingual ... Thanks to our dedicated employees, we provide best-in-class auto repair coverage to customers ...
Virtual Onboarding & Benefits Trainee Representative
Dallas, TX · On-site +1
$15.75 - $21.50/hr
Remote Client Representative 100% Remote | Flexible Schedule | Growth Opportunities Build a ... Computer or laptop * Reliable high-speed internet connection * Webcam and microphone capability
Virtual Onboarding & Benefits Trainee Representative
Dallas, TX · On-site +1
$15.75 - $21.50/hr
Remote Client Representative 100% Remote | Flexible Schedule | Growth Opportunities Build a ... Computer or laptop * Reliable high-speed internet connection * Webcam and microphone capability
Remote Computer Repair information
See Prosper, TX salary details
$11.89 - $13.33
11% of jobs
$13.33 - $14.77
12% of jobs
$14.96 is the 25th percentile. Wages below this are outliers.
$14.77 - $16.21
20% of jobs
The median wage is $16.84 / hr.
$16.21 - $17.65
17% of jobs
$17.65 - $19.09
14% of jobs
$19.29 is the 75th percentile. Wages above this are outliers.
$19.09 - $20.53
12% of jobs
$20.53 - $21.97
4% of jobs
$21.97 - $23.41
5% of jobs
$23.41 - $24.86
3% of jobs
$24.86 - $26.30
1% of jobs
$26.30 - $27.74
1% of jobs
$11
$18
$27
How much do remote computer repair jobs pay per hour?
What is remote computer repair?
What are the key skills and qualifications needed to thrive as a Remote Computer Repair Technician, and why are they important?
What are some common challenges faced by remote computer repair technicians, and how can they be managed effectively?
How can I make $100,000 a year working from home?
What is the difference between Remote Computer Repair vs Computer Support Specialist?
| Aspect | Remote Computer Repair | Computer Support Specialist |
|---|---|---|
| Credentials | Certifications like CompTIA A+, Network+ | Certifications like CompTIA A+, Microsoft Certified |
| Work Environment | Remote, online troubleshooting | Office or remote, customer support |
| Industry Usage | IT services, tech support companies | IT departments, tech support roles |
| Search Intent | Fixing hardware/software issues remotely | Assisting users with technical problems |
Remote Computer Repair focuses on diagnosing and fixing hardware or software issues remotely, often via remote access tools. Computer Support Specialists provide broader technical assistance, including troubleshooting, user support, and system setup, often in person or via phone. While both roles require similar certifications and work in the IT industry, Remote Computer Repair is more specialized in remote diagnostics, whereas Computer Support Specialists handle a wider range of user support tasks.
How can I make 2000 a week working from home?
Can computer technicians work from home?
Will Amazon really pay you to work from home?
Senior Protech Virtual Diagnostic Technician
Lewisville, TX • On-site, Remote
Full-time
Posted 7 days ago
Protech Automotive Solutions rating
7.8
Based on 24 frontline employees who took The Breakroom Quiz
96th of 334 rated vehicle maintenance
Job description
Job Description
ESSENTIAL DUTIES:
- Initial contact for technical support
- Original Equipment Manufacturer (OEM) Service Information to properly diagnose vehicle repairs on foreign and domestic vehicles
- Explain technical diagnosis and correct repair process
- Support internal field technicians and business partners with technical evaluations
- Ability to research, understand, and resolve technical opportunities during the repair and documentation
- Proficient in identification of fault codes, error message, module corrections, etc
- Perform Module programming & configurations for multiple OEM's
- Perform ADAS calibrations
- Utilize Autel remotely to assist in Aftermarket tool capable calibrations and programming
- Become and "Expert within the Autel Remote Expert platform in order to perform module programming, configurations, coding, and ADAS calibrations
- Ability to attend instructor led training or self-study learning modules
- Continued education on new vehicle technology repair standards
- Assist & train non-senior level teammates
- Complete a higher number of or more complex support requests than non senior level teammates
- Assist the escalation team in advanced level diagnostics and resolve more complex case issues
- Develop and maintain a list of internal TSB's for inter-department growth and problem
solving
KNOWLEDGE, SKILLS, AND ABILITIES:
- Customer service focused, ability to develop relationships and deliver operational consistency
- Initial contact for technical support and escalation of 2nd tier support
- Original Equipment Manufacturer (OEM) Service Information to properly diagnose vehicle repairs on foreign and domestic vehicles
- Explain technical diagnosis and correct repair process
- Support internal field technicians and business partners with technical evaluations
- Accurate report entry in various internal management systems
- Ability to research, understand, and resolve technical opportunities during the repair and documentation
- Proficient in identification of fault codes, error message, module corrections, etc.
- Ability to prepare, write, read, and demonstrate effective communication skills
- Master in navigating technical repair sites
- Proficient in module programming, initialization, and coding
- Continued education on new vehicle technology repair standards
- Ability to attend instructor led training or self-study learning modules
- Develop and maintain excellent customer relationships through our company purpose and core values
- Self -motivated, positive attitude, with a client-focused perspective. Knowledge of multiple OEM software programs
- Knowledge of Autel diagnostic platforms, as well as other multiple aftermarket solutions available.
- Diagnostic and troubleshooting skills
- Vehicle Electrical system knowledge
- Ability to read, comprehend OEM service information and then relay the pertinent information to the car-side teammate
- Knowledge of OEM vehicle communication devices and their connectivity processes and recovery sequences
- Must be proficient in Microsoft Office products
- Self -motivated, positive attitude with a customer focused vision
- Must be able to communicate effectively with various levels of leadership internally and externally
- OEM vehicle communication devices and their connectivity processes and recovery sequences
- Ability to diagnose CAN Network failures using multimeter, lab scopes and OEM diagnostic software.
- Recover and link OEM Vehicle Communication Interfaces via VCI managers
- Perform Computer compatibility checks when software issues arise and determine proper remediation.
- Work within OEM protocols, and new industry standards. Including Doip, CAN (at different bit rates), J1979, J2534, Gm Global B.
- Diagnose failures via continuity checks, resistance checks, and PID live data with multiple sources to determine failures.
- Relay this information and work with field techs to repair vehicles in a timely manner
- Recovering Modules and software by manually coding modules and bit data in EEPROM
- Perform Escalated repair orders that local, remote technicians have not been able to diagnose, working as the last line of defense.
- Work with R&D utilizing current and future diagnostic processes
- Monitor consistencies and failures to create internal Technical Bulletin's as reference
- Create training documents for all techs, field and remote
- On occasion host training classes as a specialist to teach and guide all technicians in Electronic Control Unit coding, programming and calibrations.
- Other duties as assigned.
- This position will proceed to management level after probationary period if needs are met.
EDUCATION, EXPERIENCE, AND OTHER REQUIREMENTS:
- Minimum of 5 years in an automotive environment
- Trade school experience preferred
- ASE, MECP or I-CAR certifications preferred
- Equivalent combination of education, experience and training acceptable
- Comprehensive knowledge of field policies, procedures, and practices
- Must be able to communicate effectively with various levels of leadership internally and externally
- Must be proficient in Microsoft Office products
- Self -motivated, positive attitude with a customer focused vision
- 2 years of experience within the Virtual Operations Team, demonstrating the advanced level of capability and coverage.
- Senior PVDT will be proficient in a minimum of 4 OEM softwares. Being able to complete all functionality within the program.
- Comprehensive knowledge of field policies, procedures, and practices
- Experience with 4 channel lab scope, Digital Volt meters and pressure transducers
CERTIFICATIONS, LICENSURES, AND LANGUAGE SKILLS:
- ADAS certified (preferred but not required)
- ASE certified (preferred but not required)
PHYSICAL REQUIREMENTS:
- Able to lift 50 lbs
- Able to sit for extended periods of time at desk
WORK ENVIRONMENT:
In-office
Protech uses E-Verify to confirm the identity and employment eligibility of all new hires.
Must be eligible to work in the U.S. with no restrictions.
What Protech Automotive Solutions employees say
Pay
Benefits
Hours and flexibility
Workplace
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About Protech Automotive Solutions
Sourced by ZipRecruiter
Industry
Motor vehicle manufacturing
Company size
51 - 200 Employees
Headquarters location
Lewisville, TX, US
Year founded
1993