2

Remote Computer Repair Jobs in Mobile, AL (NOW HIRING)

Remote Computer Repair information

See Mobile, AL salary details

$12

$19

$30

How much do remote computer repair jobs pay per hour?

As of Aug 2, 2026, the average hourly pay for remote computer repair in Mobile, AL is $19.76, according to ZipRecruiter salary data. Most workers in this role earn between $16.20 and $21.73 per hour, depending on experience, location, and employer.

What is remote computer repair?

Remote computer repair is a service where a technician accesses a customer's computer over the internet to diagnose and fix software-related issues without needing to be physically present. This is accomplished by using secure remote access software, allowing the technician to control the computer as if they were sitting in front of it. Remote computer repair is commonly used for troubleshooting, virus removal, software installation, and general system maintenance. It saves time and is convenient for both the user and the technician, but it usually cannot address hardware problems that require physical intervention.

What are the key skills and qualifications needed to thrive as a Remote Computer Repair Technician, and why are they important?

To thrive as a Remote Computer Repair Technician, you need strong troubleshooting skills, knowledge of computer hardware and software, and often a relevant certification such as CompTIA A+. Familiarity with remote desktop tools, ticketing systems, and antivirus software is typically required. Excellent communication, patience, and problem-solving abilities help build trust and guide clients through technical issues remotely. These skills ensure efficient diagnosis and resolution of computer problems, leading to high customer satisfaction and reliable technical support.

What are some common challenges faced by remote computer repair technicians, and how can they be managed effectively?

Remote computer repair technicians often encounter challenges such as diagnosing hardware issues without physical access, guiding clients with varying technical skills, and managing multiple support requests simultaneously. To address these, technicians rely on clear communication, robust remote diagnostic tools, and well-documented troubleshooting procedures. Building patience and empathy when explaining steps to clients is crucial, as is staying organized to prioritize tasks and follow up on unresolved issues.

What is the difference between Remote Computer Repair vs Computer Support Specialist?

AspectRemote Computer RepairComputer Support Specialist
CredentialsCertifications like CompTIA A+, Network+Certifications like CompTIA A+, Microsoft Certified
Work EnvironmentRemote, online troubleshootingOffice or remote, customer support
Industry UsageIT services, tech support companiesIT departments, tech support roles
Search IntentFixing hardware/software issues remotelyAssisting users with technical problems

Remote Computer Repair focuses on diagnosing and fixing hardware or software issues remotely, often via remote access tools. Computer Support Specialists provide broader technical assistance, including troubleshooting, user support, and system setup, often in person or via phone. While both roles require similar certifications and work in the IT industry, Remote Computer Repair is more specialized in remote diagnostics, whereas Computer Support Specialists handle a wider range of user support tasks.

What job categories do people searching Remote Computer Repair jobs in Mobile, AL look for? The top searched job categories for Remote Computer Repair jobs in Mobile, AL are:
What cities near Mobile, AL are hiring for Remote Computer Repair jobs? Cities near Mobile, AL with the most Remote Computer Repair job openings:
Infographic showing various Remote Computer Repair job openings in Mobile, AL as of July 2026, with employment types broken down into 51% Full Time, and 49% Part Time. Highlights an 100% Remote job distribution, with an average salary of $41,111 per year, or $19.8 per hour.

Remote Dispatcher: Part-Time Weekend

Hackbarth Delivery Service

Mobile, AL โ€ข Remote

$20/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 10 days ago


Job description

About Us

Hackbarth Delivery Service is a growing Transportation and Logistics company committed to providing reliable service and exceptional support to our customers. We are seeking a detail-oriented and highly organized Remote Dispatcher to join our team and help coordinate transportation operations while delivering excellent customer service.

Position Overview

The Remote Dispatcher will serve as a key point of contact between customers, drivers, warehouse teams, and internal departments. This role is responsible for coordinating freight movement, managing customer requests, tracking shipments, maintaining documentation, generating reports, and ensuring timely pickups and deliveries.

The ideal candidate is organized, dependable, able to multitask, and comfortable working independently in a fast-paced logistics environment.

Schedule

  • Saturday:6:00 AM - 2:00 PM must be on a computer
  • Saturday/Sunday:coverage from 2:00 PM Sat to 4:00 PM Sunday off computer with on-call phone.
  • Additional on-call hours may be available

Key Responsibilities

  • Communicate with customers by phone and email to provide updates, answer questions, and resolve concerns.
  • Coordinate and dispatch trucks and freight for pickups and deliveries.
  • Maintain communication with drivers while they are en route and provide support when needed.
  • Monitor shipment status and provide accurate delivery information.
  • Process customer orders, provide pricing information, and assist with invoicing needs.
  • Coordinate with warehouse personnel regarding shipping and receiving activities.
  • Maintain accurate records of customer interactions, transactions, complaints, and resolutions.
  • Generate reports related to transportation activities, shipments, customer requests, and operational performance.
  • Manage transportation documents, shipping records, and related files.
  • Schedule inbound and outbound freight to support company operations.
  • Assist with emergency communication, driver support, and repair coordination when necessary.
  • Build and maintain positive working relationships with customers, manufacturers, drivers, and internal teams.

Qualifications

  • High school diploma or associate degree required.
  • Minimum of 3 years of customer service experience preferred.
  • Experience with dispatching, transportation, logistics, order entry, invoicing, or database management preferred.
  • Basic knowledge of transportation documents, inventory, and shipping processes.
  • Ability to manage multiple priorities, schedules, and projects effectively.
  • Proficiency with Microsoft Office programs, including Excel, Word, Outlook, and Edge.
  • Strong communication, problem-solving, and organizational skills.
  • Ability to work independently with minimal supervision while contributing as part of a team.

What We Offer

  • Competitive pay: $20.00/hour for Sat + On-Call Pay of $50 plus 5 minutes minimum of call time per answered or dialed call.
  • Health, dental, and vision insurance if full time
  • Retirement savings plan
  • Paid time off and holidays if full time
  • Professional development opportunities

If you are organized, customer-focused, and interested in supporting a fast-moving transportation operation, we encourage you to apply for the Remote Dispatcher position with Hackbarth Delivery Service.

An equal opportunity employer