Job Description:
NOW HIRING: OVERHEAD CRANE & HOIST SERVICE TECHNICIAN | GADSDEN, ALABAMA Field-Based Technician Role | Gadsden, AL Area Coverage with Regional Travel Compensation: Competitive hourly rate up to $45/hour+ based on experience, skills, location, and credentials | Top-performing technicians regularly earn substantially more through overtime, travel pay, premium site incentives, and specialized project work If you’re a technician who can work independently, troubleshoot complex issues in the field, and take ownership of customer outcomes—this role will feel like a natural fit. At American Crane & Equipment Corporation (ACECO), we’re looking for experienced Crane & Hoist Service Technicians to support customers throughout the Gadsden, AL region and surrounding areas. This is a field-based position where technicians are primarily dispatched directly from their local area rather than reporting daily to a branch location. Candidates should be based within or near the Gadsden, AL area and comfortable supporting customer sites throughout the region. While much of the work is local or regional, this role also includes the expectation of periodic travel assignments. Technicians should be open to supporting projects outside their immediate territory for extended periods when business needs require it. Depending on workload and project demands, travel assignments may total up to approximately 3 months within a 12-month period. This is not a shop role sitting under constant supervision. This is field service work where you are trusted to diagnose problems, make decisions, and represent ACECO directly with customers. You won’t be just another tech number here. Strong technicians build real reputations at ACECO. What This Role Really Is This is a field-based service role—you’ll spend most of your time traveling to customer sites, diagnosing problems, performing repairs, and being accountable for getting equipment safely back into operation with minimal supervision. Successful technicians in this role are self-directed, safety-focused, mechanically capable, and comfortable operating independently in industrial environments where uptime and customer responsiveness matter. Who Thrives Here (and Who Doesn’t) You’ll do well here if you:Take ownership of field work and solve problems without being told what to doAre comfortable working independently in customer environmentsCommunicate clearly and professionally with customers and internal teams This role is likely not a fit if you:Prefer working in a shop or controlled environmentNeed constant direction or supervisionStruggle with travel, on-call responsibilities, or customer-facing work What Success Looks Like (First 90 Days)Learn ACECO service standards, safety expectations, and documentation processesIndependently complete inspections, maintenance, and basic repairsBuild trust with customers through professionalism and technical competenceAccurately document service work and communicate findingsBegin handling more complex troubleshooting scenarios independently Why Join Our Team at American Crane? Field Impact – Your work directly affects customer safety and equipment uptimeAutonomy – Work independently with strong internal supportTechnical Growth – Work on complex industrial and nuclear lifting equipment that many technicians never get exposure toStability – Established company with long-term workforce and strong reputation What You’ll Do Field Service & Technical WorkTravel to customer sites to perform inspections, maintenance, troubleshooting, and repairsService electric overhead cranes and hoists (mechanical and electrical systems)Troubleshoot and repair 480 VAC / 3-phase electrical systemsPerform work independently while adhering to all safety and quality standards Customer Interaction & CommunicationCommunicate clearly with customers, supervisors, and internal teamsRepresent ACECO professionally at all job sitesProvide clear updates and recommendations based on equipment condition Documentation & ReportingComplete accurate service reports and documentationTrack work performed, findings, and follow-up needsMaintain accountability for service quality and reporting accuracy On-Call & Travel ResponsibilitiesParticipate in on-call rotationTravel locally, regionally, and/or nationally as requiredSupport urgent customer needs when necessary What We’re Looking For EducationHigh school diploma or GED requiredTechnical or trade certifications preferred Experience3-5+ years of hands-on experience servicing electric overhead cranes and hoists strongly preferredStrong field service experience in industrial environments Technical SkillsStrong electrical troubleshooting skills (480 VAC / 3-phase systems)Solid mechanical troubleshooting and repair capabilityStrong understanding of OSHA safety standards, lockout/tagout, and fall protection Skills & AttributesAbility to work independently with minimal supervisionStrong customer-facing communication skillsHigh attention to detail and follow-throughReliable, accountable, and self-directedAlignment with ACECO values: Work Hard, Have Fun, and Do the Right Thing REQUIREMENTSAuthorization to work in the United States without current or future employer sponsorshipAbility to verify identity and employment authorization (Form I-9)Eligibility to access export-controlled information where applicableWillingness to undergo a background check in accordance with applicable lawsWillingness to undergo a pre-employment drug screen and randomized drug testing during employmentAbility to meet the posted work schedule and travel requirementsAbility to maintain reliable attendance and punctualityWillingness to follow all company safety policies and proceduresWillingness to wear appropriate PPE when requiredWillingness to complete required safety and compliance trainingAbility to perform essential job functions with or without reasonable accommodationAbility to maintain professional conduct aligned with company expectations ADDITIONAL REQUIREMENTS FOR THE POSITIONAbility to travel locally, regionally, and/or nationally up to a total of 3 months within a 12 month spanWillingness to participate in on-call rotationValid driver’s license with acceptable driving recordAbility to obtain and maintain a REAL ID or valid U.S. PassportAbility to obtain and maintain unescorted access to nuclear facilities and secure sitesAbility to lift 50+ lbs, work at heights, climb ladders, and perform confined space workAbility to work in industrial environments with exposure to weather, noise, and moving equipment Customer Site Access Requirements A significant portion of the work performed by our Crane & Hoist Service Technicians takes place at commercial nuclear generating facilities and other secure industrial customer sites. Technicians in this role must be able to obtain and maintain customer-required unescorted access authorization and comply with all customer security, fitness-for-duty, and access authorization requirements throughout their employment. Because access requirements are established by our customers and applicable regulatory authorities, additional screening may be required before or during employment. Depending on the customer and work assignment, this may include:Criminal background investigationsCredit history reviewsEmployment verificationMotor vehicle record reviewsDrug and alcohol testingFitness-for-duty evaluationsCustomer-specific training, badging, and credentialing Customer access determinations are made solely by the customer or applicable regulatory authority and are outside the control of American Crane & Equipment Corporation. Schedule Full-time | Travel and on-call required based on assignment Location This posting is specifically for the Gadsden, AL area Additional U.S. Locations + Traveling Roles Available We are looking for experienced technicians for positions assigned to local areas as follows:Gadsden, ALPhoenix, AZ or Chandler, AZFort Pierce, FLPort St Lucie, FLAlbany, NYRochester, NYSyracuse, NYPortland, OR or Hillsboro, ORDouglassville, PAHarrisburg, PALester, PAPhiladelphia, PACharleston SCSurry, VAWe are also hiring Fully Remote Traveling Technicians residing anywhere in the U.S. Work EnvironmentField-based work at industrial customer sitesExposure to cranes, hoists, energized systems, and moving equipmentWork performed at heights, in confined spaces, and in varying weather conditionsStrict adherence to safety protocols and PPE requirements What’s In It For You? At American Crane & Equipment Corporation, we invest in people who want to do meaningful work, grow their skills, and build a long-term careerCompetitive hourly pay based on experience and location | Top-performing technicians regularly earn substantially more through overtime, travel pay, premium site incentives, and specialized project workMedical, vision, dental, and life insurance available day oneGenerous paid time off with rollover each year401(k) retirement plan with company match10 paid company holidaysPaid travel time and per diemOvertime opportunities and premium pay ratesHigh-autonomy field role with real responsibilityExposure to complex, high-consequence equipment and environmentsAdditional compensation for nuclear site work and travel incentivesCompany vehicle provided (based on position) What to Expect from Our Hiring ProcessEvery application is reviewed by our internal team—we do not rely on automated screening toolsQualified candidates typically hear from us within 2 business daysWe aim to keep the process clear, efficient, and professional How to Apply: We hire people who take ownership of their work—if that sounds like you, we encourage you submit your application online HERE! All offers of employment are contingent upon the successful completion of a background check and drug screen, subject to applicable laws and regulations American Crane & Equipment Corporation is an Equal Opportunity Employer The company maintains and observes employment policies that do not discriminate against any person because of race, color, sex, sexual orientation, gender identity, national origin, religion, disability, age, ancestry and any other basis prohibited by federal, state or local law. This applies to recruiting, hiring, training, compensation, overtime, job classifications, work assignments, promotions, demotions, layoffs, terminations, transfers, and all other conditions of employment. All offers of employment for this position are contingent upon:The successful completion of a pre-employment background check, physical examination, and drug screen, subject to applicable laws and regulations.In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.As a condition of employment, individuals in this role must obtain and maintain a valid REAL ID-compliant driver’s license or identification card or valid U.S. Passport. This requirement supports critical operational functions, including but not limited to: access to secure customer sites, air travel governed by federal regulations, and operation of company-owned vehicles – each of which may be essential to performing job responsibilities. We understand that the availability of REAL ID may vary by state. Accordingly, the company will provide reasonable accommodations for individuals who can demonstrate documented delays or difficulties in obtaining a REAL ID a U.S. Passport.This position may require access to technology or technical data controlled under U.S. export control laws. Successful candidates for this role must meet eligibility requirements including 10 CFR Part 810, EAR, or ITAR. The pay for this position is dependent on circumstances including an applicant’s skills and qualifications, certain degrees and certifications, prior job experience, market data, and other relevant factors. American Crane & Equipment Corporation offers a wide array of comprehensive benefit programs and services including medical, dental, vision, flexible spending and health savings accounts to our benefits-eligible employees. Additional benefits include retirement savings plans like 401(k) and paid time off, paid holidays, and disability coverage. Some benefits offerings are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. NOTE: American Crane & Equipment Corporation is not seeking assistance or accepting unsolicited resumes from search firms for employment opportunities, unless they have a written agreement for the position they are contacting us about. Regardless of past practice, all resumes submitted by search firms to any employee at American Crane & Equipment Corporation without a valid written search agreement in place for that position will be deemed the sole property of American Crane & Equipment Corporation, and no fee will be paid in the event the candidate is hired by American Crane & Equipment Corporation as a result of the referral or through other means.
