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Remote Computer Repair Jobs in Massillon, OH (NOW HIRING)

Remote Computer Repair information

See Massillon, OH salary details

$11

$17

$27

How much do remote computer repair jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for remote computer repair in Massillon, OH is $17.95, according to ZipRecruiter salary data. Most workers in this role earn between $14.71 and $19.71 per hour, depending on experience, location, and employer.

What is remote computer repair?

Remote computer repair is a service where a technician accesses a customer's computer over the internet to diagnose and fix software-related issues without needing to be physically present. This is accomplished by using secure remote access software, allowing the technician to control the computer as if they were sitting in front of it. Remote computer repair is commonly used for troubleshooting, virus removal, software installation, and general system maintenance. It saves time and is convenient for both the user and the technician, but it usually cannot address hardware problems that require physical intervention.

What are the key skills and qualifications needed to thrive as a remote computer repair technician?

To thrive as a Remote Computer Repair Technician, you need strong troubleshooting skills, knowledge of computer hardware and software, and often a relevant certification such as CompTIA A+. Familiarity with remote desktop tools, ticketing systems, and antivirus software is typically required. Excellent communication, patience, and problem-solving abilities help build trust and guide clients through technical issues remotely. These skills ensure efficient diagnosis and resolution of computer problems, leading to high customer satisfaction and reliable technical support.

What are some common challenges faced by remote computer repair technicians, and how can they be managed effectively?

Remote computer repair technicians often encounter challenges such as diagnosing hardware issues without physical access, guiding clients with varying technical skills, and managing multiple support requests simultaneously. To address these, technicians rely on clear communication, robust remote diagnostic tools, and well-documented troubleshooting procedures. Building patience and empathy when explaining steps to clients is crucial, as is staying organized to prioritize tasks and follow up on unresolved issues.

What is the difference between Remote Computer Repair vs Computer Support Specialist?

AspectRemote Computer RepairComputer Support Specialist
CredentialsCertifications like CompTIA A+, Network+Certifications like CompTIA A+, Microsoft Certified
Work EnvironmentRemote, online troubleshootingOffice or remote, customer support
Industry UsageIT services, tech support companiesIT departments, tech support roles
Search IntentFixing hardware/software issues remotelyAssisting users with technical problems

Remote Computer Repair focuses on diagnosing and fixing hardware or software issues remotely, often via remote access tools. Computer Support Specialists provide broader technical assistance, including troubleshooting, user support, and system setup, often in person or via phone. While both roles require similar certifications and work in the IT industry, Remote Computer Repair is more specialized in remote diagnostics, whereas Computer Support Specialists handle a wider range of user support tasks.

What are popular job titles related to Remote Computer Repair jobs in Massillon, OH?

For Remote Computer Repair jobs in Massillon, OH, the most frequently searched job titles are:

What cities near Massillon, OH are hiring for Remote Computer Repair jobs?

Cities near Massillon, OH with the most Remote Computer Repair job openings:

Infographic showing various Remote Computer Repair job openings in Massillon, OH as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 13% Part Time, 3% Contract, and 1% Nights. Highlights an 80% Physical, 1% Hybrid, and 19% Remote job distribution, with an average salary of $37,341 per year, or $18 per hour.

Work From Home Job - Remote Client Representative

Akron, OH • On-site, Remote

Globe Life American Income Division
Insurance Services • 11 - 50 employees

$15.25 - $20.75/hr

Full-time

Medical, Life

Posted 10 days ago


Job description

Work From Home Job - Remote Client Representative
AO | 100% Remote | Entry Level | Flexible Schedule | Training ProvidedBuild a Career From Home Without Sacrificing What Matters Most
Looking for a work-from-home career that offers flexibility, professional growth, and the opportunity to help people every day?
AO is expanding our virtual team and seeking motivated, service-oriented individuals to join us as Remote Client Support Representatives.
In this role, you'll connect with new and existing clients through scheduled Zoom and phone appointments, answer questions, explain available benefits, assist with enrollment and policy needs, and provide ongoing support.
No previous insurance experience is required. We provide comprehensive training, mentorship, licensing guidance, and continued professional development.Why You'll Love This Opportunity
• 100% Remote / Work From Home
• Entry Level - No Insurance Experience Required
• Qualified Leads Provided - No Cold Calling
• Weekly Performance-Based Pay + Bonuses
• Flexible Scheduling
• Comprehensive Training & Mentorship
• Residual Income Opportunities
• Career & Leadership AdvancementWhat You'll Do
As a Remote Client Support Representative, you'll help clients understand their available options while delivering a professional, service-focused experience.Client Support & Relationship Management
  • Connect with clients through scheduled Zoom and phone appointments
  • Serve as a professional point of contact for client questions
  • Listen to each client's needs and provide clear, personalized guidance
  • Explain available life, accident, and supplemental health benefit options
  • Help clients understand coverage features and available choices
  • Guide eligible clients through applications and enrollment
  • Assist existing clients with policy reviews and beneficiary updates
  • Provide ongoing customer and policy support
  • Maintain accurate digital records and follow-up communication
  • Build long-term relationships through trust, professionalism, and consistent service

This position combines customer service, relationship building, and consultative insurance sales, with an emphasis on education and helping families make informed decisions.What You Can Expect
🏠 100% Work From Home
Work remotely from anywhere within the United States. Client appointments, training, coaching, and team meetings are conducted virtually.
No commute. No traditional office. Build your career from home.
Flexible Schedule
Create a schedule that supports your personal and family responsibilities while maintaining the consistency necessary to serve clients and achieve your professional goals.
📞 Qualified Leads Provided - No Cold Calling
Connect with individuals who have requested information about available benefits.
No traditional cold calling and no purchasing leads.
💰 Weekly Pay + Performance-Based Income
Compensation opportunities include:
  • Weekly commission-based pay
  • Performance bonuses
  • Uncapped earning potential
  • Renewal and residual income opportunities
  • Leadership compensation opportunities as you advance

This is a performance-based opportunity rather than a guaranteed hourly wage or salary. Individual earnings vary based on production and results.Training & Mentorship Provided
You don't need an insurance background to begin.
We provide:
  • Virtual onboarding
  • State insurance licensing guidance
  • Product and benefits education
  • Customer service training
  • Communication and relationship-building development
  • Consultative sales training
  • One-on-one mentorship
  • Weekly virtual coaching
  • Ongoing professional development
  • Leadership training and advancement support

Our goal is to provide motivated individuals with the tools, training, and support needed to build confidence and succeed.Benefits & Professional Support
Qualifying representatives may have access to:
  • ♥ Health insurance reimbursement program
  • 🛡 Company-supported life insurance
  • 💵 Renewal and residual income opportunities
  • 🤝 Union representation and professional support
  • 📈 Leadership development opportunities
  • 💻 Modern virtual systems and business technology

Eligibility and qualification requirements may apply.Who We're Looking For
Successful candidates typically demonstrate:
  • Strong communication and active-listening skills
  • Friendly, professional, and customer-focused attitude
  • Genuine interest in helping others
  • Strong problem-solving abilities
  • Self-motivation and personal accountability
  • Dependability and strong work ethic
  • Effective organization and time management
  • Ability to learn and adapt quickly
  • Comfort working independently from home
  • Ability to collaborate within a virtual team
  • Coachability and willingness to improve
  • Desire for long-term professional growth

Experience in customer service, retail, hospitality, healthcare, education, administration, banking, military service, call centers, client relations, or sales can be helpful-but is not required.
We value attitude, professionalism, work ethic, and coachability over previous industry experience.Minimum Requirements
Applicants must:
  • Be at least 18 years of age
  • Be physically located within the United States
  • Be legally authorized to work in the United States
  • Have access to a computer or laptop
  • Maintain reliable high-speed internet
  • Have webcam and microphone capability
  • Maintain a quiet, professional workspace
  • Be comfortable using Zoom and web-based technology
  • Be willing and able to obtain the required state Life & Health Insurance License

Licensing guidance is provided.Career Growth & Long-Term Opportunity
This role can be the beginning of a long-term career.
Representatives who demonstrate strong performance, consistency, and leadership potential may pursue opportunities in:
Client Support → Client Representation → Training & Mentorship → Team Leadership → Management
Advancement is based on performance, initiative, and professional development-not simply tenure.Interview Process
All interviews are conducted virtually through Zoom video conferencing, providing a convenient and streamlined hiring experience.
During the process, qualified applicants will have the opportunity to learn more about the position, licensing requirements, training, performance-based compensation, client lead system, and career advancement opportunities.Ready to Build a Career From Home?
If you're looking for a flexible remote career where you can help families, develop professionally, and create long-term earning and advancement opportunities, we'd love to hear from you.
Submit your updated resume and contact information today to be considered.Work From Home. Help Families. Grow Your Career. Create the Flexibility You Want. 🚀