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Remote Computer Repair Jobs in Massillon, OH (NOW HIRING)

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Remote Computer Repair information

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$11

$17

$27

How much do remote computer repair jobs pay per hour?

As of Aug 5, 2026, the average hourly pay for remote computer repair in Massillon, OH is $17.95, according to ZipRecruiter salary data. Most workers in this role earn between $14.71 and $19.71 per hour, depending on experience, location, and employer.

What is remote computer repair?

Remote computer repair is a service where a technician accesses a customer's computer over the internet to diagnose and fix software-related issues without needing to be physically present. This is accomplished by using secure remote access software, allowing the technician to control the computer as if they were sitting in front of it. Remote computer repair is commonly used for troubleshooting, virus removal, software installation, and general system maintenance. It saves time and is convenient for both the user and the technician, but it usually cannot address hardware problems that require physical intervention.

What are the key skills and qualifications needed to thrive as a remote computer repair technician?

To thrive as a Remote Computer Repair Technician, you need strong troubleshooting skills, knowledge of computer hardware and software, and often a relevant certification such as CompTIA A+. Familiarity with remote desktop tools, ticketing systems, and antivirus software is typically required. Excellent communication, patience, and problem-solving abilities help build trust and guide clients through technical issues remotely. These skills ensure efficient diagnosis and resolution of computer problems, leading to high customer satisfaction and reliable technical support.

Can a remote computer repair technician work from home?

Yes, remote computer repair technicians can work from home, providing support through remote access tools, phone, or email. They typically need technical skills, certifications, and reliable internet to diagnose and fix issues without being physically present at the client's location.

What are some common challenges faced by remote computer repair technicians, and how can they be managed effectively?

Remote computer repair technicians often encounter challenges such as diagnosing hardware issues without physical access, guiding clients with varying technical skills, and managing multiple support requests simultaneously. To address these, technicians rely on clear communication, robust remote diagnostic tools, and well-documented troubleshooting procedures. Building patience and empathy when explaining steps to clients is crucial, as is staying organized to prioritize tasks and follow up on unresolved issues.

What is the difference between Remote Computer Repair vs Computer Support Specialist?

AspectRemote Computer RepairComputer Support Specialist
CredentialsCertifications like CompTIA A+, Network+Certifications like CompTIA A+, Microsoft Certified
Work EnvironmentRemote, online troubleshootingOffice or remote, customer support
Industry UsageIT services, tech support companiesIT departments, tech support roles
Search IntentFixing hardware/software issues remotelyAssisting users with technical problems

Remote Computer Repair focuses on diagnosing and fixing hardware or software issues remotely, often via remote access tools. Computer Support Specialists provide broader technical assistance, including troubleshooting, user support, and system setup, often in person or via phone. While both roles require similar certifications and work in the IT industry, Remote Computer Repair is more specialized in remote diagnostics, whereas Computer Support Specialists handle a wider range of user support tasks.

What are popular job titles related to Remote Computer Repair jobs in Massillon, OH? For Remote Computer Repair jobs in Massillon, OH, the most frequently searched job titles are:
What job categories do people searching Remote Computer Repair jobs in Massillon, OH look for? The top searched job categories for Remote Computer Repair jobs in Massillon, OH are:
What cities near Massillon, OH are hiring for Remote Computer Repair jobs? Cities near Massillon, OH with the most Remote Computer Repair job openings:
Remote Computer Repair jobs near you
Infographic showing various Remote Computer Repair job openings in Massillon, OH as of July 2026, with employment types broken down into 55% Full Time, and 45% Part Time. Highlights an 100% Remote job distribution, with an average salary of $37,341 per year, or $18 per hour.

SR. Field Service Technician - Must Have Transformer Exp.

SDMyers

Tallmadge, OH • Remote

$100K - $140K/yr

Full-time

Medical, Retirement, PTO

Re-posted 10 days ago

Job description

Join SDMyers: Empowering the Future of Electrical Reliability

At SDMyers, we are more than a company—we are a community committed to delivering exceptional transformer services that ensure the reliability and longevity of electric power systems. As a "Good Place" company, we operate with integrity, safety, and a dedication to building lasting relationships with our customers.

We are seeking a Senior Field Services Technician to lead critical field operations that keep electrical power systems safe, reliable, and performing at their best. This role is hands-on, technical, and leadership-driven, working directly in high-voltage environments where precision, safety, and teamwork matter every day.

Location: Nationwide (Travel Required)
Schedule: Work 35 weeks per year (2 weeks on, 1 week off)
Benefits: Comprehensive package including 401(k) matching, health insurance, paid time off, and more.
Position Purpose

The purpose of this position is to safely and productively lead and complete field assignments involving installation, repair, oil processing, and maintenance of energized and de-energized transformers in high-voltage substations.

This role plays a direct part in ensuring the reliability and life extension of critical electrical infrastructure that powers homes, hospitals, businesses, and entire communities. Every project completed contributes to safer systems, reduced downtime, and improved operational continuity for customers who depend on uninterrupted power.

You will serve as a technical leader in the field—guiding crews, ensuring quality execution, modeling safety behaviors, and representing SDMyers to customers in complex and high-impact environments.

Key Responsibilities
  • Field Leadership: Lead or support field crews to safely execute transformer service projects, ensuring quality, efficiency, and adherence to scope.
  • Transformer Service & Oil Processing: Perform oil reclamation, hot oil cleaning, re-inhibiting, vacuum/retro filling, energized processing, and assist with transformer repairs and LTC work.
  • Technical Work: Support or perform electrical testing (when certified), obtain accurate oil samples, and use instrumentation such as vacuum and dew point measurement tools.
  • Equipment & Installations: Install EP products (DryMax®, SampleSafe®, IR windows) and perform minor repairs on field equipment.
  • Safety & Compliance: Follow all safety protocols (LOTO, confined space, electrical safety), maintain accurate documentation, and ensure vehicle and equipment standards.
  • Customer & Team Interaction: Provide professional customer service, communicate effectively in the field, and maintain strong working relationships with customers and team members.
What You BringEducation & Experience
  • High school diploma or equivalent preferred
  • 2–5 years of experience in transformer field service, electrical maintenance, or related industrial work
Skills & Abilities
  • Strong mechanical and electrical aptitude
  • Knowledge of electrical safety practices, LOTO, and confined space procedures
  • Ability to interpret basic lab data and support field testing
  • Strong troubleshooting and problem-solving skills
  • Basic computer skills (tablet/laptop use for documentation)
Requirements
  • Valid CDL with clean driving record (must be insurable)
  • Ability to travel frequently, including overnight and extended assignments
Personal Attributes
  • High integrity, accountability, and strong work ethic
  • Ability to work independently and lead in the field
  • Strong communication and customer relationship skills
  • Willingness to learn through SOPs and mentorship
Work Conditions
  • Outdoor and industrial environments (utilities, chemical plants, steel facilities)
  • Exposure to energized electrical substation environments
  • 50–80 hour work weeks depending on project demands
  • Frequent travel via truck, van, and occasional air
Physical Demands
  • Standing, walking, climbing, lifting, and carrying equipment
  • Driving for extended periods
  • Working in confined spaces and varied weather conditions
  • Stooping, crouching, and hands-on mechanical work
SDMyers logo

About SDMyers

Sourced by ZipRecruiter

Industry

Facilities support services

Company size

201 - 500 Employees

Headquarters location

Tallmadge, OH, US

Year founded

1965

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