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Remote Computer Repair Jobs in Mason, OH (NOW HIRING)

P.E. USA, LLC

Field Service Technician

Sharonville, OH · Remote

$15.50 - $42/hr

This is a remote position that can be located anywhere west of the missippi. This position will be ... Work with the customer to ensure they have the parts required to expeditiously repair any ongoing ...

Pro Mach

Field Service Technician

Sharonville, OH · Remote

$15.50 - $42/hr

This is a remote position that can be located anywhere west of the missippi. This position will be ... Work with the customer to ensure they have the parts required to expeditiously repair any ongoing ...

All JobsComputer Repair JobsRemote Computer Repair JobsRemote Computer Repair Jobs in Mason, OH

Remote Computer Repair information

See Mason, OH salary details

$12

$18

$28

How much do remote computer repair jobs pay per hour?

As of Jul 29, 2026, the average hourly pay for remote computer repair in Mason, OH is $18.73, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.58 per hour, depending on experience, location, and employer.

What is remote computer repair?

Remote computer repair is a service where a technician accesses a customer's computer over the internet to diagnose and fix software-related issues without needing to be physically present. This is accomplished by using secure remote access software, allowing the technician to control the computer as if they were sitting in front of it. Remote computer repair is commonly used for troubleshooting, virus removal, software installation, and general system maintenance. It saves time and is convenient for both the user and the technician, but it usually cannot address hardware problems that require physical intervention.

What are the key skills and qualifications needed to thrive as a Remote Computer Repair Technician, and why are they important?

To thrive as a Remote Computer Repair Technician, you need strong troubleshooting skills, knowledge of computer hardware and software, and often a relevant certification such as CompTIA A+. Familiarity with remote desktop tools, ticketing systems, and antivirus software is typically required. Excellent communication, patience, and problem-solving abilities help build trust and guide clients through technical issues remotely. These skills ensure efficient diagnosis and resolution of computer problems, leading to high customer satisfaction and reliable technical support.

What are some common challenges faced by remote computer repair technicians, and how can they be managed effectively?

Remote computer repair technicians often encounter challenges such as diagnosing hardware issues without physical access, guiding clients with varying technical skills, and managing multiple support requests simultaneously. To address these, technicians rely on clear communication, robust remote diagnostic tools, and well-documented troubleshooting procedures. Building patience and empathy when explaining steps to clients is crucial, as is staying organized to prioritize tasks and follow up on unresolved issues.

What is the difference between Remote Computer Repair vs Computer Support Specialist?

AspectRemote Computer RepairComputer Support Specialist
CredentialsCertifications like CompTIA A+, Network+Certifications like CompTIA A+, Microsoft Certified
Work EnvironmentRemote, online troubleshootingOffice or remote, customer support
Industry UsageIT services, tech support companiesIT departments, tech support roles
Search IntentFixing hardware/software issues remotelyAssisting users with technical problems

Remote Computer Repair focuses on diagnosing and fixing hardware or software issues remotely, often via remote access tools. Computer Support Specialists provide broader technical assistance, including troubleshooting, user support, and system setup, often in person or via phone. While both roles require similar certifications and work in the IT industry, Remote Computer Repair is more specialized in remote diagnostics, whereas Computer Support Specialists handle a wider range of user support tasks.

What are popular job titles related to Remote Computer Repair jobs in Mason, OH? For Remote Computer Repair jobs in Mason, OH, the most frequently searched job titles are:
What job categories do people searching Remote Computer Repair jobs in Mason, OH look for? The top searched job categories for Remote Computer Repair jobs in Mason, OH are:
What cities near Mason, OH are hiring for Remote Computer Repair jobs? Cities near Mason, OH with the most Remote Computer Repair job openings:
Remote Computer Repair jobs near you
Infographic showing various Remote Computer Repair job openings in Mason, OH as of July 2026, with employment types broken down into 59% Full Time, and 41% Part Time. Highlights an 100% Remote job distribution, with an average salary of $38,959 per year, or $18.7 per hour.
Service Technician

Service Technician

ASSOCIATED PACKAGING INCORPORATED

Cincinnati, OH • Remote

Other

Medical, Dental, Vision, Retirement, PTO

Posted 28 days ago

Job description

Associated Packaging, a leader in the flexible packaging distribution industry, is looking for amazing and talented people like you! Join our team today and become part of one of the fastest growing companies and industries in the country. Employees of Associated Packaging, Inc. enjoy an energetic and people-first company culture. We are excited to offer a premium benefits package including PTO, Employee Assistance Programs, 401k matching, Health Insurance, Medical Insurance, Dental Insurance, Vision Insurance, and much more!


This is a remote position reporting to the Louisville office. Will dispatch from home office daily with 50-75% travel.

The Equipment Service Technician provides excellent technical services and customer service experiences maintaining strong relationships with manufacturers, suppliers, and sales representatives. As such, you must be a positive, energetic leader who excels in working in a collaborative environment.

Key Duties & Responsibilities:

  • Perform all on-site installation, repair, maintenance, and troubleshooting tasks on packaging machinery, providing instructional training to customers
  • Continual training of equipment and resources necessary to perform the functions of the department
  • Attend Branch and Technical Service meetings scheduled by Service Manager or Branch Mgr.
  • Consistently deliver excellent customer service experiences by offering knowledge, advice, and answering questions and concern
  • Manage excellent vendor relationships by providing timely communications, problem-solving, and site visits key suppliers when necessary
  • Coordinate with VP of Sales and Sales Representatives to provide excellent customer support
  • Diagnose errors or technical problems by visual and auditable inspection of machines and determine proper solutions
  • Dismantle machines and equipment to gain access to and resolve issues
  • Diagnose, install, and repair electrical apparatus such as transformers and wiring, electrical, electronic components of machinery and equipment
  • Produce timely and detailed service reports
  • Monitor work procedures, work schedules, and expedite workflow
  • Create and submit a completed expense report each month
  • Assist with office / warehouse needs as time permits


Education and/or Experience:

  • A minimum 3-5 years of experience in machinery and conveyor equipment experience is required.
  • High school diploma or its equivalent is required.

Competencies:

  • Exceptional customer service and must be people-oriented with the ability to build business relationships
  • Proficient computer skills including MS Office Suite, Allen Bradley or equivalent PLCs, smartphones, and tablets
  • Local travel and overtime required
  • Minimal overnight travel required
  • Dependable transportation required, valid driver’s license, and proof of insurance
  • Familiarity with scheduling and expediting the turnaround time on service calls
  • Analytical, problem solving, business analysis, and project management skills

Why work at Associated Packaging, Inc.?

Longevity - Associated Packaging, Inc. has been providing packaging solutions for companies since 1977.

Stability - Even during times of recession and economic uncertainty, Associated Packaging, Inc. has remained financially strong and experienced tremendous growth.

Customer Service - We focus on partnering with our customers to find and maintain the best solution possible for their packaging needs. Our customers consider us problem solvers and profit enhancers.

Our People - At Associated Packaging, Inc., people are our greatest asset. We value each employee and know that great success comes from a great team.