2

Remote Computer Repair Jobs in Duluth, MN (NOW HIRING)

This position is eligible for medical, dental, vision, and 401(k) We are seeking an End User Support Technician to provide onsite and remote technical support across a manufacturing environment. This ...

This position is eligible for medical, dental, vision, and 401(k) We are seeking an End User Support Technician to provide onsite and remote technical support across a manufacturing environment. This ...

This position is eligible for medical, dental, vision, and 401(k) We are seeking an End User Support Technician to provide onsite and remote technical support across a manufacturing environment. This ...

Remote Computer Repair information

See Duluth, MN salary details

$12

$19

$30

How much do remote computer repair jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for remote computer repair in Duluth, MN is $19.78, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $21.73 per hour, depending on experience, location, and employer.

What is remote computer repair?

Remote computer repair is a service where a technician accesses a customer's computer over the internet to diagnose and fix software-related issues without needing to be physically present. This is accomplished by using secure remote access software, allowing the technician to control the computer as if they were sitting in front of it. Remote computer repair is commonly used for troubleshooting, virus removal, software installation, and general system maintenance. It saves time and is convenient for both the user and the technician, but it usually cannot address hardware problems that require physical intervention.

What are the key skills and qualifications needed to thrive as a Remote Computer Repair Technician, and why are they important?

To thrive as a Remote Computer Repair Technician, you need strong troubleshooting skills, knowledge of computer hardware and software, and often a relevant certification such as CompTIA A+. Familiarity with remote desktop tools, ticketing systems, and antivirus software is typically required. Excellent communication, patience, and problem-solving abilities help build trust and guide clients through technical issues remotely. These skills ensure efficient diagnosis and resolution of computer problems, leading to high customer satisfaction and reliable technical support.

What are some common challenges faced by remote computer repair technicians, and how can they be managed effectively?

Remote computer repair technicians often encounter challenges such as diagnosing hardware issues without physical access, guiding clients with varying technical skills, and managing multiple support requests simultaneously. To address these, technicians rely on clear communication, robust remote diagnostic tools, and well-documented troubleshooting procedures. Building patience and empathy when explaining steps to clients is crucial, as is staying organized to prioritize tasks and follow up on unresolved issues.

What is the difference between Remote Computer Repair vs Computer Support Specialist?

AspectRemote Computer RepairComputer Support Specialist
CredentialsCertifications like CompTIA A+, Network+Certifications like CompTIA A+, Microsoft Certified
Work EnvironmentRemote, online troubleshootingOffice or remote, customer support
Industry UsageIT services, tech support companiesIT departments, tech support roles
Search IntentFixing hardware/software issues remotelyAssisting users with technical problems

Remote Computer Repair focuses on diagnosing and fixing hardware or software issues remotely, often via remote access tools. Computer Support Specialists provide broader technical assistance, including troubleshooting, user support, and system setup, often in person or via phone. While both roles require similar certifications and work in the IT industry, Remote Computer Repair is more specialized in remote diagnostics, whereas Computer Support Specialists handle a wider range of user support tasks.

What are popular job titles related to Remote Computer Repair jobs in Duluth, MN? For Remote Computer Repair jobs in Duluth, MN, the most frequently searched job titles are:
What job categories do people searching Remote Computer Repair jobs in Duluth, MN look for? The top searched job categories for Remote Computer Repair jobs in Duluth, MN are:
What cities near Duluth, MN are hiring for Remote Computer Repair jobs? Cities near Duluth, MN with the most Remote Computer Repair job openings:
Infographic showing various Remote Computer Repair job openings in Duluth, MN as of July 2026, with employment types broken down into 49% Full Time, and 51% Part Time. Highlights an 100% Remote job distribution, with an average salary of $41,148 per year, or $19.8 per hour.
IT Support Technician

IT Support Technician

Addison Group

Two Harbors, MN • Remote

$30/hr

Other

Medical, Dental, Vision, Retirement

Posted 17 days ago


Job description

Job Title: End User Support Technician

Location: Two Harbors, MN (onsite 5 days per week)

Compensation: $30/per hour

Benefits: This position is eligible for medical, dental, vision, and 401(k)

Job Description:

We are seeking an End User Support Technician to provide onsite and remote technical support across a manufacturing environment. This role will troubleshoot hardware, software, and network issues while supporting end users and ensuring reliable IT operations across multiple systems and facilities.

Qualifications:

·        2–5 years of desktop/end user support experience

·        Strong customer-facing and communication skills

·        Experience supporting Microsoft/O365, PCs, and general desktop environments

·        Ability to manage client expectations and work with vendors

·        Experience troubleshooting hardware, software, and network issues

·        Comfortable working in a manufacturing environment and following safety protocols

Key Responsibilities:

·        Provide onsite and remote technical support (hardware, software, network)

·        Install, maintain, and troubleshoot desktops, laptops, printers, mobile devices, and AV equipment

·        Support network infrastructure including cabling, switches, and connectivity

·        Partner with internal teams and vendors to resolve technical issues

·        Maintain documentation, ticketing updates, and system records

·        Support plant systems including barcode scanners, VoIP phones, and wireless networks

·        Train end users and provide general IT guidance

Additional Details:

·        Onsite role based in Two Harbors, MN

·        Interview process includes technical and onsite meetings

·        Opportunity created due to internal promotion

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

IND 005-010