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Remote Computer Repair Jobs in Boca Raton, FL (NOW HIRING)

itel International

Work At Home CSR (USA/CA)

Boca Raton, FL · On-site +1

$15.25 - $20.50/hr

... computer literacy in accessing numerous applications during any one transaction and expert internet navigation - Previous customer contact experience in a fast-paced environment preferred - Working ...

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Remote Computer Repair information

See Boca Raton, FL salary details

$12

$18

$28

How much do remote computer repair jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for remote computer repair in Boca Raton, FL is $18.90, according to ZipRecruiter salary data. Most workers in this role earn between $15.53 and $20.77 per hour, depending on experience, location, and employer.

What is remote computer repair?

Remote computer repair is a service where a technician accesses a customer's computer over the internet to diagnose and fix software-related issues without needing to be physically present. This is accomplished by using secure remote access software, allowing the technician to control the computer as if they were sitting in front of it. Remote computer repair is commonly used for troubleshooting, virus removal, software installation, and general system maintenance. It saves time and is convenient for both the user and the technician, but it usually cannot address hardware problems that require physical intervention.

What are the key skills and qualifications needed to thrive as a remote computer repair technician?

To thrive as a Remote Computer Repair Technician, you need strong troubleshooting skills, knowledge of computer hardware and software, and often a relevant certification such as CompTIA A+. Familiarity with remote desktop tools, ticketing systems, and antivirus software is typically required. Excellent communication, patience, and problem-solving abilities help build trust and guide clients through technical issues remotely. These skills ensure efficient diagnosis and resolution of computer problems, leading to high customer satisfaction and reliable technical support.

Can a remote computer repair technician work from home?

Yes, remote computer repair technicians can work from home, providing support through remote access tools, phone, or email. They typically need technical skills, certifications, and reliable internet to diagnose and fix issues without being physically present at the client's location.

What are some common challenges faced by remote computer repair technicians, and how can they be managed effectively?

Remote computer repair technicians often encounter challenges such as diagnosing hardware issues without physical access, guiding clients with varying technical skills, and managing multiple support requests simultaneously. To address these, technicians rely on clear communication, robust remote diagnostic tools, and well-documented troubleshooting procedures. Building patience and empathy when explaining steps to clients is crucial, as is staying organized to prioritize tasks and follow up on unresolved issues.

What is the difference between Remote Computer Repair vs Computer Support Specialist?

AspectRemote Computer RepairComputer Support Specialist
CredentialsCertifications like CompTIA A+, Network+Certifications like CompTIA A+, Microsoft Certified
Work EnvironmentRemote, online troubleshootingOffice or remote, customer support
Industry UsageIT services, tech support companiesIT departments, tech support roles
Search IntentFixing hardware/software issues remotelyAssisting users with technical problems

Remote Computer Repair focuses on diagnosing and fixing hardware or software issues remotely, often via remote access tools. Computer Support Specialists provide broader technical assistance, including troubleshooting, user support, and system setup, often in person or via phone. While both roles require similar certifications and work in the IT industry, Remote Computer Repair is more specialized in remote diagnostics, whereas Computer Support Specialists handle a wider range of user support tasks.

What are popular job titles related to Remote Computer Repair jobs in Boca Raton, FL? For Remote Computer Repair jobs in Boca Raton, FL, the most frequently searched job titles are:
What job categories do people searching Remote Computer Repair jobs in Boca Raton, FL look for? The top searched job categories for Remote Computer Repair jobs in Boca Raton, FL are:
What cities near Boca Raton, FL are hiring for Remote Computer Repair jobs? Cities near Boca Raton, FL with the most Remote Computer Repair job openings:
Remote Computer Repair jobs near you

Work At Home CSR (USA/CA)

itel International

Boca Raton, FL • On-site, Remote

$15.25 - $20.50/hr

Other

Re-posted 26 days ago

Job description


Are you articulate and persuasive? Can you take a consultative approach when connecting with customers? If so, welcome to Emerge Work At Home!
We are looking for a CUSTOMER SERVICE BUSINESS ADVISOR to join our team while working from the comfort of your home with Emerge Work at Home.
As a Customer Service Business Advisor at Emerge, you'll be responsible for providing customer care through voice, email, chat, or text messaging while engaging with our client's direct, contract and national account customers for their service needs. Additionally, you will take a consultative approach that focuses on connecting with each customer, and selling the right services and solutions, while making every interaction feel easy. You will also help to resolve all outstanding issues ensuring customer satisfaction.
Qualifications
- Minimum high school diploma or equivalent required, post-secondary education preferred
- Excellent Customer Service Skills with great enthusiasm for helping customers
- Exceptional interpersonal and relationship building skills with the ability to analyze and assess the needs of our customers
- Exceptional verbal and written communication skills
- Highly skilled in attention to detail and accuracy with multitasking skills
- Strong flexibility and adaptability to manage multiple tasks within stringent time frames while ensuring accuracy
- Strong computer literacy in accessing numerous applications during any one transaction and expert internet navigation
- Previous customer contact experience in a fast-paced environment preferred
- Working knowledge of MS Office products
Skills
In addition to the qualifications:
- Technical understanding (aptitude) to identify potential solutions and how they may be applied to the business.
- Must be an energetic self-starter with the ability to work both independently and within a team
Responsibilities
- Serve customers by providing guidance, proactive recommendations, answering questions, and other types of value-added information to meet or exceed client expectations.
- Resolve product or service problems by clarifying the customer's concern or inquiry.
- Make recommendations that surprise and delight the customer when answering questions that may result in additional sales.
- Be an articulate and persuasive communicator without being pushy. Don't assume anything about the customer's knowledge of products or the supplier's ability to answer customer inquiries; ask great questions to better gauge what the customer is asking and how we can best answer it to ensure both customer and supplier satisfaction.
- Document and report through established procedures for any errors in pricing, product descriptions, unit of measure or other service opportunities that do not meet the client's standard.
- Analyze and identify the cause of the concern or inquiry; selecting and explaining the best solution to solve the concern while working with the supplier when necessary.
- Develop strong customer relationships via email and strong supplier relationships via ticket creation or phone contact within the assigned TAT.
- Manage, be accountable and take ownership of the resolution process for all customer/supplier related issues.
Hiring Specifics
We are looking for candidates from the following county/province:
• Florida
• Georgia
• Illinois
• Michigan
• Ohio
• Tennessee
• Virginia
• Utah
• Maryland
• Colorado
• Texas
• Nevada
• Nebraska
• South Carolina
• Alberta
• British Columbia
• New Brunswick
• Nova Scotia
• Ontario
• Quebec
Requirements
You will be required to have the following
Designated workspace within your home for placement and installation of your equipment. Your home office must be located in a quiet space that will provide a comfortable positive work environment. The employee handbook will contain more detail about your home office. Emerge Work at Home LLC reserves the right to audit your home office with reasonable advanced notice at any given time during the work week.
Minimum SPECS for Your Computer:
• Intel Core Processors ( i5, i3 or i7) @ 2.5 GHz or higher.
• 8 GB RAM
• Windows 10
• No MacBooks or Chromebooks allowed
Other Requirements for Home Office:
• High Quality USB Headset - Jabra preferred
• Internet speed must be at minimum 4mbps up and down
• Use an Ethernet cable for internet as Wi-Fi is susceptible to interference
Benefits
Compensation
Starting hourly rate is based upon experience
Job Type
Part-Time Position with potential for Full-Time in future
Workdays & Hours
Shifts are flexible - 24/7
Only shortlisted applicants will be contacted.
Job Type: Part-time

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