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Remote Computer Repair Jobs in Baltimore, MD (NOW HIRING)

Brighter Day Services

Lead Generalist (Remote)

Towson, MD · Remote

$600 - $900/hr

... repair, snow removal, and more. We operate under Robinson & Co., LLC and serve clients across four ... or computer. This is a performance-based opportunity where your income grows with your output and ...

Hudson Data LLC

GIS Application Developer

Towson, MD · On-site +1

Fully remote or out-of-state employment is not authorized at this time. -Duties and ... Repair and upgrade existing Facilities toolsets and utility toolsets written in Visual C# using ...

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Remote Computer Repair information

See Baltimore, MD salary details

$12

$19

$30

How much do remote computer repair jobs pay per hour?

As of Jun 1, 2026, the average hourly pay for remote computer repair in Baltimore, MD is $19.79, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $21.73 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Computer Repair Technician, and why are they important?

To thrive as a Remote Computer Repair Technician, you need strong troubleshooting skills, knowledge of computer hardware and software, and often a relevant certification such as CompTIA A+. Familiarity with remote desktop tools, ticketing systems, and antivirus software is typically required. Excellent communication, patience, and problem-solving abilities help build trust and guide clients through technical issues remotely. These skills ensure efficient diagnosis and resolution of computer problems, leading to high customer satisfaction and reliable technical support.

What are some common challenges faced by remote computer repair technicians, and how can they be managed effectively?

Remote computer repair technicians often encounter challenges such as diagnosing hardware issues without physical access, guiding clients with varying technical skills, and managing multiple support requests simultaneously. To address these, technicians rely on clear communication, robust remote diagnostic tools, and well-documented troubleshooting procedures. Building patience and empathy when explaining steps to clients is crucial, as is staying organized to prioritize tasks and follow up on unresolved issues.

What is remote computer repair?

Remote computer repair is a service where a technician accesses a customer's computer over the internet to diagnose and fix software-related issues without needing to be physically present. This is accomplished by using secure remote access software, allowing the technician to control the computer as if they were sitting in front of it. Remote computer repair is commonly used for troubleshooting, virus removal, software installation, and general system maintenance. It saves time and is convenient for both the user and the technician, but it usually cannot address hardware problems that require physical intervention.

What is the difference between Remote Computer Repair vs Computer Support Specialist?

AspectRemote Computer RepairComputer Support Specialist
CredentialsCertifications like CompTIA A+, Network+Certifications like CompTIA A+, Microsoft Certified
Work EnvironmentRemote, online troubleshootingOffice or remote, customer support
Industry UsageIT services, tech support companiesIT departments, tech support roles
Search IntentFixing hardware/software issues remotelyAssisting users with technical problems

Remote Computer Repair focuses on diagnosing and fixing hardware or software issues remotely, often via remote access tools. Computer Support Specialists provide broader technical assistance, including troubleshooting, user support, and system setup, often in person or via phone. While both roles require similar certifications and work in the IT industry, Remote Computer Repair is more specialized in remote diagnostics, whereas Computer Support Specialists handle a wider range of user support tasks.

What are the most commonly searched types of Computer Repair jobs in Baltimore, MD? The most popular types of Computer Repair jobs in Baltimore, MD are:
What are popular job titles related to Remote Computer Repair jobs in Baltimore, MD? For Remote Computer Repair jobs in Baltimore, MD, the most frequently searched job titles are:
What job categories do people searching Remote Computer Repair jobs in Baltimore, MD look for? The top searched job categories for Remote Computer Repair jobs in Baltimore, MD are:
What cities near Baltimore, MD are hiring for Remote Computer Repair jobs? Cities near Baltimore, MD with the most Remote Computer Repair job openings:
Remote Computer Repair jobs near you
Infographic showing various Remote Computer Repair job openings in Baltimore, MD as of May 2026, with employment types broken down into 81% Full Time, 13% Part Time, and 6% Temporary. Highlights an 100% Remote job distribution, with an average salary of $41,165 per year, or $19.8 per hour.

Lead Generalist (Remote)

Brighter Day Services

Towson, MD • Remote

$600 - $900/hr

Contractor

Posted 22 days ago

Job description

About Brighter Day Services

Brighter Day Services is a fast-growing Maryland-based field services company offering residential and commercial cleaning, landscaping, pressure washing, gutter cleaning, fence repair, snow removal, and more. We operate under Robinson & Co., LLC and serve clients across four Maryland regions. We're scaling fast and looking for hungry, self-motivated professionals to join our remote operations team.

The Role

As a Lead Generalist, you are the operational backbone of your assigned regions. You'll manage inbound leads, coordinate service fulfillment, support client relationships, and ensure every job is handled from booking to completion all from your phone or computer. This is a performance-based opportunity where your income grows with your output and the revenue you help drive.

What You'll Do

  • Manage inbound leads and client inquiries across your assigned regions within 510 minutes of receipt
  • Coordinate job assignments, scheduling, and service fulfillment using BookingKoala and our CRM
  • Serve as the primary point of contact for clients in your regions handling questions, updates, and escalations professionally
  • Support the closing and onboarding of new residential and commercial service accounts
  • Upsell and cross-sell additional services during client interactions
  • Log all lead activity, job details, and client communications accurately in our CRM
  • Monitor job progress and ensure field technicians are dispatched, on time, and performing to standard
  • Escalate unresolved issues to the Lead Generalist Supervisor as needed
  • Select your own shift blocks through our scheduling app work when you want, as much as you want

How You Get Paid

This is a commission-based role with a tiered structure designed to reward volume and performance:

  • Residential commissions: 10%14% based on job value
  • Commercial commissions: 8%14% based on job value
  • Weekly volume bonuses: $25$100 depending on jobs completed
  • Recurring contract bonus: $50 per new contract + $25/month while it stays active + $75 renewal bonus
  • Performance accelerator: Hit $5,000+ in weekly regional revenue and earn +2% on ALL jobs that week
  • Milestone bonuses: Up to $500 for hitting cumulative revenue and contract targets
  • Optional weekend boost: Pick up Friday/Saturday shifts for +12% commission on all jobs closed

    What We're Looking For

    • Self-motivated individuals who thrive without micromanagement
    • Strong communication skills you'll be coordinating with clients and field technicians daily
    • Organized and detail-oriented CRM logging and job tracking are non-negotiable
    • Comfortable managing multiple jobs and clients simultaneously across two regions
    • Able to learn and follow company workflows, scripts, and pricing guidelines
    • Reliable internet connection and a quiet workspace
    • Prior experience in sales, customer service, operations, call centers, or field services is a plus but not required, we train you

    You do NOT need:

    • A degree
    • Prior industry experience
    • A set schedule

    You DO need:

    • Hunger
    • Discipline
    • The ability to stay organized and keep clients and field techs moving

    What You Get

    • Unlimited earning potential no cap on commissions or bonuses
    • Total schedule flexibility choose your own shift blocks (morning, midday, afternoon)
    • Full training & onboarding Day-1 go-live training, workflows, pricing guides, and ongoing coaching
    • Growth path top performers are first in line for Lead Generalist Supervisor roles with override commissions and leadership bonuses
    • Real support dedicated supervisors, weekly huddles, and performance dashboards so you always know where you stand

    Work Structure

    • This is a 1099 independent contractor position not W-2 employment
    • No guaranteed hours or base pay
    • You choose when and how much you work
    • Multiple shifts block available daily (8:30 AM4:30 PM windows)
    • All work is remote (subject to change in the future)