2

Remote Computer Repair Jobs in Wisconsin (NOW HIRING)

Field Service Technician

Cudahy, WI · Remote

$85K - $120K/yr

As a remote colleague, you maybe requiredto travel to a Copeland site regularly to collaborate with your team or customers as needed. Copeland is committed to fostering a productive and connected ...

Field Service Technician

Cudahy, WI · On-site +1

$85K - $120K/yr

As a remote colleague, you may be required to travel to a Copeland site regularly to collaborate with your team or customers as needed. Copeland is committed to fostering a productive and connected ...

You shall demonstrate proven experience in installation, troubleshooting, inspection, and repairs ... You are skilled in computer proficiency includes, but not limited to: Microsoft Office, Microsoft ...

This is a remote position. This role requires internet upload and download speeds of at least 80Mbps. ESSENTIAL FUNCTIONS & RESPONSIBILITIES: * Answer phone calls, return phone calls * Answer emails ...

next page

Showing results 1-20

Remote Computer Repair information

See Wisconsin salary details

$13

$20

$30

How much do remote computer repair jobs pay per hour?

As of May 30, 2026, the average hourly pay for remote computer repair in Wisconsin is $20.10, according to ZipRecruiter salary data. Most workers in this role earn between $16.49 and $22.07 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Computer Repair Technician, and why are they important?

To thrive as a Remote Computer Repair Technician, you need strong troubleshooting skills, knowledge of computer hardware and software, and often a relevant certification such as CompTIA A+. Familiarity with remote desktop tools, ticketing systems, and antivirus software is typically required. Excellent communication, patience, and problem-solving abilities help build trust and guide clients through technical issues remotely. These skills ensure efficient diagnosis and resolution of computer problems, leading to high customer satisfaction and reliable technical support.

What are some common challenges faced by remote computer repair technicians, and how can they be managed effectively?

Remote computer repair technicians often encounter challenges such as diagnosing hardware issues without physical access, guiding clients with varying technical skills, and managing multiple support requests simultaneously. To address these, technicians rely on clear communication, robust remote diagnostic tools, and well-documented troubleshooting procedures. Building patience and empathy when explaining steps to clients is crucial, as is staying organized to prioritize tasks and follow up on unresolved issues.

What is remote computer repair?

Remote computer repair is a service where a technician accesses a customer's computer over the internet to diagnose and fix software-related issues without needing to be physically present. This is accomplished by using secure remote access software, allowing the technician to control the computer as if they were sitting in front of it. Remote computer repair is commonly used for troubleshooting, virus removal, software installation, and general system maintenance. It saves time and is convenient for both the user and the technician, but it usually cannot address hardware problems that require physical intervention.

What is the difference between Remote Computer Repair vs Computer Support Specialist?

AspectRemote Computer RepairComputer Support Specialist
CredentialsCertifications like CompTIA A+, Network+Certifications like CompTIA A+, Microsoft Certified
Work EnvironmentRemote, online troubleshootingOffice or remote, customer support
Industry UsageIT services, tech support companiesIT departments, tech support roles
Search IntentFixing hardware/software issues remotelyAssisting users with technical problems

Remote Computer Repair focuses on diagnosing and fixing hardware or software issues remotely, often via remote access tools. Computer Support Specialists provide broader technical assistance, including troubleshooting, user support, and system setup, often in person or via phone. While both roles require similar certifications and work in the IT industry, Remote Computer Repair is more specialized in remote diagnostics, whereas Computer Support Specialists handle a wider range of user support tasks.

What are the most commonly searched types of Computer Repair jobs in Wisconsin? The most popular types of Computer Repair jobs in Wisconsin are:
What are popular job titles related to Remote Computer Repair jobs in Wisconsin? For Remote Computer Repair jobs in Wisconsin, the most frequently searched job titles are:
What cities in Wisconsin are hiring for Remote Computer Repair jobs? Cities in Wisconsin with the most Remote Computer Repair job openings:
Infographic showing various Remote Computer Repair job openings in Wisconsin as of May 2026, with employment types broken down into 83% Full Time, 11% Part Time, and 6% Temporary. Highlights an 100% Remote job distribution, with an average salary of $41,816 per year, or $20.1 per hour.
Registered Client Care Srvcs Rep (S6/63) - IMS - Remote

Registered Client Care Srvcs Rep (S6/63) - IMS - Remote

Northwestern Mutual Life Insurance Company

Franklin, WI • On-site, Remote

$32.66/hr

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.


Northwestern Mutual rating

8.0

Company rating: 8.0 out of 10

Based on 71 frontline employees who took The Breakroom Quiz

145th of 259 rated insurance


Job description

**Open to remote...If local to the Franklin/Milwaukee area, it will be hybrid onsite at our Franklin office...3 days onsite***
Series 6 or 7 AND Series 63 License - REQUIRED
Department: Income & Maturity Services (IMS)
About the Job: The Income and Maturity Services Department (IMS) is a vital part of our organization, delivering seamless support for converting accumulated funds into guaranteed income streams. We partner closely with financial representatives, client service specialists, and internal teams to ensure smooth transitions from accumulation to payout phases.
What You'll do:
In this role, you'll support our field teams and clients with income disbursement and policy maturity needs. You'll process income conversion transactions, manage maturity options (e.g., lump-sum or annuitized payouts), and address customer inquiries related to income and maturity services. You'll thrive in a collaborative, metrics-driven call center environment that prizes ownership, clarity, and continuous improvement.
What You'll Do
  • Deliver remarkable service: Answer questions, present servicing options, and help clients navigate their products and services in a call center environment.
  • Resolve inquiries and transactions: Handle basic and intermediate (semi-complex) calls and transactions from financial representatives and clients in registered areas while building proficiency in more complex work.
  • Research and problem-solve: Investigate root causes and evaluate solutions-occasionally deviating from standard procedures when appropriate-to resolve complex issues efficiently.
  • Own the experience: Take ownership of calls, anticipate future issues, and proactively prevent repeat contacts or unnecessary transfers.
  • De-escalate effectively: Guide clients through complex or unique inquiries while protecting the client experience.
  • Advocate for the field: Serve as a trusted partner to financial representatives, aligning on client needs and outcomes.
  • Champion digital & self-service: Promote website and self-service capabilities; understand the risks and downstream impacts of each transaction on the client or policy.
  • Connect systems to outcomes: Understand how systems and processes connect to produce accurate, timely results.
  • Drive change: Embrace continuous improvement and help create processes and provisions that accommodate evolving business needs.
  • Build loyalty: Foster professional relationships that enhance brand loyalty and trust.
  • Protect confidentiality: Handle phone and transactional work with strict privacy and confidentiality standards.
  • Adapt to demand: Shift priorities fluidly to meet business and customer needs.
  • Ensure good order at maturity: Review income plan election forms for "good order," resolve NIGO items with field partners, and maintain case tracking for maturing annuity contracts.
  • Support suitability & compliance: For fixed, variable, blended, or portfolio income plans, confirm required suitability forms are completed by licensed/trained financial representatives.

What You'll Bring to the Role:
  • Associate's degree in business or related field, or equivalent combination of education and experience.
  • Minimum 2 years of customer service experience with proven client-service skills.
  • Strong organization skills and the ability to prioritize.
  • A continuous learning mindset and curiosity for improvement.
  • Demonstrated problem-solving skills and the ability to provide clear options.
  • Proficiency with modern software tools and solid keyboarding skills.
  • FINRA Licensing: Series 6 and Series 6

Skills You have:
Change Adaptability (NM) - Intermediate
Adapts readily to continual change; stays open to new methods and ways of working, and adjusts behavior to suit the situation and evolving business needs.
Financial Services Industry Acumen (NM) - Intermediate
Understands key concepts, regulations, products, and trends in financial services; applies this knowledge to support informed, compliant, and client-centric decisions.
Adaptive Communication (NM) - Intermediate
Conveys complex information clearly to targeted audiences; bridges communication between technical and non-technical stakeholders with tailored messaging.
Customer Service Mindset (NM) - Intermediate
Anticipates customer needs and uses insights to solve problems and drive outcomes; leverages trends to help customers make informed decisions and ensure satisfaction.
Analytical Thinking (NM) - Intermediate
Organizes and compares data to identify core issues; applies business acumen and problem-solving skills to think critically and improve processes.
#LI-Remote
This position has been classified as a Registered Representative under NMIS guidelines and requires fingerprinting.Series 63 - FINRA, Series 6 - FINRA, SIE - FINRA
Compensation Range:
Pay Range - Start:
$21.77
Pay Range - End:
$32.66
Geographic Specific Pay Structure:
Structure 110:
Structure 115:
We believe in fairness and transparency. It's why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you're living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.
Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now!
Northwestern Mutual is an equal opportunity employer who welcomes and encourages diversity in the workforce. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.

What Northwestern Mutual employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Northwestern Mutual logo

About Northwestern Mutual

Sourced by ZipRecruiter

Northwestern Mutual has been helping families and businesses achieve financial security for over 160 years through a distinctive planning approach that integrates risk management with wealth accumulation, preservation, and distribution. With more than $290 billion in assets, $30 billion in revenues and more than $1.9 trillion worth of life insurance protection in force, Northwestern Mutual delivers financial security to more than 4.6 million clients. People are the power behind Northwestern Mutual, and diversity makes us better. We are committed to reflecting and serving the marketplace. We do so by attracting and improving the engagement of those who bring their outstanding perspectives, ideas, and beliefs.

Industry

Finance and insurance

Company size

5,001 - 10,000 Employees

Headquarters location

Milwaukee, WI, US