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Remote Computer It Jobs in Georgia (NOW HIRING)

Technology Advisory Senior Manager

Atlanta, GA ยท On-site +1

$152K - $251K/yr

Bachelor's degree in Information Technology, Computer Science, Business Administration, or related ... Hybrid or Remote work arrangement * 25-50% travel required We expect the candidate to uphold Crowe ...

... computer proficiency. Candidates must possess an ability to read and interpret materials such as ... IT, enterprise IT, engineering services, and professional services. We integrate emerging ...

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Remote Computer It information

What is a remote computer IT professional?

A Remote Computer IT professional is someone who provides technical support, troubleshooting, and management of computer systems and networks from a remote location. They help individuals or organizations solve software, hardware, and connectivity issues without being physically present on-site. These professionals often use remote access tools to diagnose and fix problems, install updates, and ensure the security and efficiency of IT systems. Remote IT roles are common in businesses that support remote work or distributed teams.

What is the difference between Remote Computer IT vs Remote Network Technician?

AspectRemote Computer ITRemote Network Technician
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA Network+, Cisco CCNA, Microsoft certifications
Work EnvironmentRemote support for hardware/software issues, troubleshooting, system setupRemote network monitoring, configuring routers/switches, network troubleshooting
Industry UsageIT service providers, tech support companies, internal IT teamsTelecommunications, enterprise network management, ISP providers

Remote Computer IT professionals focus on hardware, software, and system support remotely, while Remote Network Technicians specialize in network infrastructure and connectivity issues. Both roles require technical certifications and often work in similar industries, but their core responsibilities differ in scope and focus.

How do remote computer IT professionals typically collaborate with on-site teams to resolve technical issues?

Remote Computer IT professionals often use a combination of communication tools like video conferencing, chat platforms, and remote desktop software to troubleshoot and resolve issues alongside on-site staff. They may coordinate with local team members to gain physical access to hardware or perform tasks that require hands-on support. Regular virtual meetings and clear documentation are key to ensuring alignment and minimizing downtime. Collaboration skills and proactive communication are essential for success in a remote IT environment.

What are the key skills and qualifications needed to thrive as a remote computer IT professional?

To thrive as a Remote Computer IT professional, you need a solid understanding of computer networks, troubleshooting, and system administration, typically backed by a degree in IT or related certifications like CompTIA A+ or Microsoft Certified IT Professional (MCITP). Familiarity with remote desktop tools, ticketing systems, and cybersecurity protocols is commonly required. Strong problem-solving abilities, self-motivation, and clear communication are essential soft skills for addressing technical issues and supporting users remotely. These competencies ensure consistent system uptime, effective remote support, and high customer satisfaction in distributed work environments.

What cities in Georgia are hiring for Remote Computer It jobs?

Cities in Georgia with the most Remote Computer It job openings:

Information Security Analyst (32634)

IME RESOURCES LLC

Atlanta, GA โ€ข Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 7 days ago


Job description

ExamWorks is seeking in Information Security Analyst to join the team 100% remote!

The Information Security Analyst will respond to security related requests from customers related to physical access, firewall issues, content filter, and spam filter and virus protection. In addition, this position will identify security risks, develop mitigation plans, manage vulnerability analysis and assist with audits both physical site and data systems.

ESSENTIAL JOB FUNCTIONS

  • Respond to security related requests for help from our customers related to: physical access, firewall, content filter, email security appliances/ spam filter, virus protection, physical and logical asset tracking and protection.
  • Identify security risks and develop mitigation plans.
  • Manage and audit firewall rules.
  • Responsible for IEM log analysis.
  • Manage, develop, and maintenance of Threat and Vulnerability Management initiatives.
  • Manage content filters.
  • Troubleshoot and resolve IT Security related issues effectively and efficiently.
  • Prioritize, evaluate, resolve and/or escalate issues as required.
  • Provide appropriately detailed and timely follow-up support with customers.
  • Submit accurate and well-documented solutions consistently for inclusion in the knowledge base.
  • Participate in Security related projects.
  • Review and update security policies and procedures.
  • Participate in security compliance audits (i.e. SOX, SOC, HiTRUST, etc.). This will include completing such tasks/duties individually and cooperatively.
  • Evangelize security within the organization and be an advocate for customer trust.
  • Maintain confidentiality of all applicant, client, and company proprietary information.
  • Work collaboratively and individually with the planning, design, implementation, documentation, and deployment of security projects, appliances, and applications.
  • Attend VAR and Vender meetings as needed.
  • Serve as SME for Security Related tools and applications.
  • Create necessary documentation for security related tools, applications, and processes.
  • Occasional travel, including but not limited to data centers.
  • Preform all other duties as assigned.
  • College Degree in Computer Science or related field with five years of experience in IT and two years of experience in IT security.
  • Preferred experience with industry audit standards and security frameworks.ย 
  • Strong experience and detailed technical knowledge in security concepts, practice and analysis, system and network security, authentication and security protocols, cryptography, and application security.
  • Minimum of Security+, GIAC/ EC Council certification(s), or equivalent.
  • Must be willing to travel 10-15% of the time; some travel internationally.
  • Must be familiar with Checkpoint, Palo Alto or Cisco firewalls, Cisco Ironport, Trend Micro AV, Threat and Vulnerability Management, 2-factor Authentication, Access Control Systems, SIEM products, VMware products, Asset Management and Tracking, SIE.
  • Ability to follow instructions and respond to upper managementsโ€™ directions accurately.
  • Must have advanced computer troubleshooting, analysis, critical thinking and problem solving skills.
  • Must be able to stay focused and concentrate under normal or heavy distractions.
  • Must be able to work well under pressure and/or stressful conditions.
  • Must possess the ability to manage change, delays, or unexpected events appropriately.
  • Must demonstrate accuracy and thoroughness. Looks for ways to improve and promote quality and monitors own work to ensure quality is met.
  • Must have ability to learn multiple programs and systems.
  • Must demonstrate exceptional communication skills by conveying necessary information accurately, listening effectively and asking questions where clarification is needed.
  • Must be able to prioritize work activities and use time efficiently.
  • Must be able to maintain confidentiality.
  • Must be able to demonstrate and promote a positive team -oriented environment.
  • Must be able to stay focused and concentrate under normal or heavy distractions and without distracting others.
  • Must be available to be on call for after-hours coverage as listed on a rotation schedule.
  • Ability to follow all company policies and procedures in effect at time of hire and as they may change or be added from time to time.

WHO WE ARE

ExamWorks is a leading provider of innovative healthcare services including independent medical examinations, peer reviews, bill reviews, Medicare compliance, case management, record retrieval, document management and related services. Our clients include property and casualty insurance carriers, law firms, third-party claim administrators and government agencies that use independent services to confirm the veracity of claims by sick or injured individuals under automotive, disability, liability and workers' compensation insurance coverages.

Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.

Equal Opportunity Employer - Minorities/Females/Disabled/Veterans

ExamWorksย offers a fast-paced team atmosphere with competitive benefits (medical, vision, dental), paid time off, and 401k.