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Remote Comptia Network Plus Jobs in Silver Spring, MD

Huntress

Associate Triage Analyst

Baltimore, MD · Remote

$55K - $70K/yr

Remote US Compensation Range: $55,000 to $70,000 base plus bonus and equity What We Do: Cybercrime ... as CompTIA Security+, Network+, or similar are a plus, but a demonstrated passion for security is ...

New

Paragone Solutions, Inc.

Jr. Azure Technician

Mclean, VA · On-site +1

$21.75 - $29.75/hr

Support physical network setup activities such as pulling and terminating cables, connecting ... Provide remote and onsite technical support to end users, resolving incidents efficiently while ...

Paragone Solutions, Inc.

Jr. Azure Technician

Mclean, VA · Remote

$22 - $30.25/hr

Support physical network setup activities such as pulling and terminating cables, connecting ... Provide remote and onsite technical support to end users, resolving incidents efficiently while ...

Aretum

Tier II Support Technician - Junior

Arlington, VA · On-site +1

$24.75 - $34/hr

Support remote users through remote access software, VPN technologies, and secure connectivity ... CompTIA certification, such as A+, Network+, or Security+. * Microsoft 365 certification. * ITIL ...

Aretum

Tier II Support Technician - Junior

Arlington, VA · Remote

$22 - $30.25/hr

Support remote users through remote access software, VPN technologies, and secure connectivity ... CompTIA certification, such as A+, Network+, or Security+. * Microsoft 365 certification. * ITIL ...

SAIC

Software Systems Integrator

Arlington, VA · On-site +1

TS/SCI Potential for Remote Work: ORA_HYBRID Description Join the Data Feed Integration (DFI) team ... Additional certifications (e.g., CompTIA Security+, CISSP, CCSP) or certifications in data ...

Aretum

Tier III Support Technician

Arlington, VA · On-site +1

Troubleshoot remote access tools, virtual support sessions, and VPN connectivity for end users ... CompTIA certification, such as A+, Network+, or Security+. * Microsoft 365 certification. * ITIL ...

Aretum

Tier III Support Technician

Arlington, VA · Remote

Troubleshoot remote access tools, virtual support sessions, and VPN connectivity for end users ... CompTIA certification, such as A+, Network+, or Security+. * Microsoft 365 certification. * ITIL ...

BetterHelp

Psychiatrist - Remote

Washington, DC · Remote

$119 - $242/hr

Work hand-in-hand with UpLift's network of licensed therapists to deliver world-class, evidence ... Previous telemedicine experience is a plus. * Multiple state licenses and fluency in additional ...

Aretum

Tier II Support Technician - Senior

Arlington, VA · Remote

$22 - $30.25/hr

Troubleshoot remote access tools, virtual support sessions, and VPN connectivity for end users ... CompTIA certification, such as A+, Network+, or Security+. * Microsoft 365 certification. * ITIL ...

Aretum

Tier II Support Technician - Senior

Arlington, VA · On-site +1

$24.75 - $34/hr

Troubleshoot remote access tools, virtual support sessions, and VPN connectivity for end users ... CompTIA certification, such as A+, Network+, or Security+. * Microsoft 365 certification. * ITIL ...

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Showing results 41-60

All JobsComptia Network Plus JobsRemote Comptia Network Plus JobsRemote Comptia Network Plus Jobs in Silver Spring, MD

Remote Comptia Network Plus information

See Silver Spring, MD salary details

$32K

$112.7K

$163.3K

How much do remote comptia network plus jobs pay per year?

As of Aug 10, 2026, the average yearly pay for remote comptia network plus in Silver Spring, MD is $112,723.00, according to ZipRecruiter salary data. Most workers in this role earn between $92,000.00 and $138,000.00 per year, depending on experience, location, and employer.

What is the difference between Remote Comptia Network Plus vs Remote Network Support Specialist?

AspectRemote Comptia Network PlusRemote Network Support Specialist
CertificationsCompTIA Network+Often CompTIA Network+ or similar certifications
Work EnvironmentRemote, technical troubleshooting, network configurationRemote, support, troubleshooting, customer interaction
Industry UsageIT, networking, cybersecurityIT, technical support, customer service

Remote Comptia Network Plus professionals focus on network configuration, troubleshooting, and security, often working behind the scenes. In contrast, Remote Network Support Specialists handle customer inquiries, troubleshooting, and support tasks. Both roles require similar certifications but differ in daily responsibilities and interaction levels.

What are the most commonly searched types of Comptia Network Plus jobs in Silver Spring, MD? The most popular types of Comptia Network Plus jobs in Silver Spring, MD are:
What are popular job titles related to Remote Comptia Network Plus jobs in Silver Spring, MD? For Remote Comptia Network Plus jobs in Silver Spring, MD, the most frequently searched job titles are:
What job categories do people searching Remote Comptia Network Plus jobs in Silver Spring, MD look for? The top searched job categories for Remote Comptia Network Plus jobs in Silver Spring, MD are:
What cities near Silver Spring, MD are hiring for Remote Comptia Network Plus jobs? Cities near Silver Spring, MD with the most Remote Comptia Network Plus job openings:
Remote Comptia Network Plus jobs near you

Help Desk Specialist II (Tier II- Advanced Support)

Home - ARETEC

Ashburn, VA • Remote

Full-time

Re-posted 19 days ago

Job description

Help Desk Specialist II (Tier 2 – Advanced Support)

CBP Technology Service Desk (TSD)

Location: Remote

Schedule: Rotating shifts; 24x7x365 coverage required (includes nights, weekends, and holidays)

Employment Type: Fulltime

Clearance Requirement: CBP Background Investigation (Unclassified)

Position Summary

Aretec is seeking a Help Desk Specialist II (Tier 2 – Advanced Support) to provide advanced technical support for the Customs and Border Protection (CBP) Technology Service Desk (TSD). This role delivers secondlevel troubleshooting and resolution for complex technical issues escalated from Tier 1, supporting CBP's missioncritical IT environment. The ideal candidate brings strong technical depth, excellent problemsolving skills, and experience supporting enterprisescale systems.

What You'll Do

  • Provide 24x7x365 Tier II advanced technical support for incidents and service requests transferred via ServiceNow tickets or warmtransferred calls.
  • Perform advanced remote troubleshooting for:
  • Mobile devices and CBP mobile service environment (AirWatch/Workspace ONE)
  • Email services and Microsoft Outlook
  • Personal Identity Verification (PIV) card authentication
  • Remote VPN access (GlobalProtect and Zscaler)
  • Remote access via DHS Workplace (WaaS)
  • Microsoft Office products
  • Windows OS and Active Directory
  • Remote software installations
  • Resolve ≥90% of tickets assigned to Tier II in alignment with AQL targets.
  • Process ≥90% of Tier II tickets within 4 hours (resolved or escalated).
  • Answer ≥80% of transferred calls and chats within 60 seconds.
  • Escalate incidents to nextlevel support teams, including internal CBP groups and thirdparty vendors, as required.
  • Perform remote installation and troubleshooting of workstations and peripherals, including desktops, laptops, tablets, printers, scanners, and cameras.
  • Install approved software using Governmentprovided tools and processes.

Required Qualifications

  • High school diploma or equivalent; Associate's degree in IT preferred.
  • Minimum 2 years of experience providing IT help desk or technical support with Tier IIlevel troubleshooting.
  • Strong knowledge of Windows OS, Active Directory, Microsoft Office 365, Outlook, and mobile device management (MDM).
  • Experience supporting VPN technologies, remote access tools, and PIV/smart card authentication.
  • Ability to work rotating shifts, including nights, weekends, and holidays.
  • Sole U.S. citizenship required and ability to successfully pass a CBP Background Investigation (BI).

Preferred Qualifications

  • CompTIA A+, Network+, or Security+ certification.
  • HDI Desktop Support Technician certification.
  • Experience with AirWatch/Workspace ONE MDM.
  • Experience with GlobalProtect VPN and Zscaler.
  • Experience using the ServiceNow ITSM platform.
  • Prior federal government or CBP Tier II support experience.
  • ITIL Foundation certification.

Equal Opportunity Employer

Aretec, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other protected status.

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