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Remote Complete Call Solutions Jobs in Wichita, KS

MCI Careers

Call Center Team Lead

Wichita, KS · Remote

$15/hr

... cloud technology solutions across a wide range of industries, including healthcare, retail ... Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ...

MCI Careers

Call CenterRepresentative

Wichita, KS · Remote

$11.50 - $15/hr

Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ... To be considered for this role, you must complete a full application on our company careers page ...

MCI Careers

Call Center Team Lead

Wichita, KS · Remote

To be considered, you must complete a full application on our company careers page, including all ... Manage remote employees as needed. * Serve as a subject matter expert on client-specific operations.

MCI Careers

Call Center Team Lead

Wichita, KS · Remote

To be considered, you must complete a full application on our company careers page, including all ... Manage remote employees as needed. * Serve as a subject matter expert on client-specific operations.

MCI Careers

Call Center Supervisor

Wichita, KS · Remote

Manage remote team members as needed. * Perform additional duties as assigned. CANDIDATE ... A solution-oriented and positive mindset that openly embraces change and stretches goals. * Strong ...

MCI Careers

Call Center Supervisor

Wichita, KS · Remote

$30K - $40K/yr

... cloud technology solutions across a wide range of industries, including healthcare, retail ... Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ...

MCI Careers

Call Center Supervisor

Wichita, KS · Remote

... cloud technology solutions across a wide range of industries, including healthcare, retail ... Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ...

MCI Careers

Call CenterRepresentative

Wichita, KS · Remote

$11.50 - $15/hr

Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ... To be considered for this role, you must complete a full application on our company careers page ...

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Remote Complete Call Solutions information

See Wichita, KS salary details

$11

$16

$21

How much do remote complete call solutions jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for remote complete call solutions in Wichita, KS is $16.44, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $18.27 per hour, depending on experience, location, and employer.

What is the difference between Remote Complete Call Solutions vs Customer Service Representative?

AspectRemote Complete Call SolutionsCustomer Service Representative
CredentialsHigh school diploma or equivalent; training in call handling and softwareHigh school diploma or equivalent; training in customer service skills
Work EnvironmentRemote, home-based call center or office settingRemote or on-site customer support centers
Industry UsageUsed across various industries for comprehensive call managementPrimarily in retail, telecom, and service sectors
Job FocusHandling multiple call types, including sales, support, and inquiriesResponding to customer inquiries, resolving issues

Remote Complete Call Solutions involves managing a wide range of call types with specialized training, often in a remote setting. Customer Service Representatives focus on assisting customers with specific issues, typically within a particular industry. Both roles require strong communication skills but differ in scope and training emphasis.

What are popular job titles related to Remote Complete Call Solutions jobs in Wichita, KS?

For Remote Complete Call Solutions jobs in Wichita, KS, the most frequently searched job titles are:

What job categories do people searching Remote Complete Call Solutions jobs in Wichita, KS look for?

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What cities near Wichita, KS are hiring for Remote Complete Call Solutions jobs?

Cities near Wichita, KS with the most Remote Complete Call Solutions job openings:

Remote Complete Call Solutions jobs near you

Remote Call Center Representative

MCI Military Recruitment

Mcconnell Air Force Base, KS • Remote

$14/hr

Full-time

Re-posted 22 days ago

Job description

Overview

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.

We are seeking a dedicated and customer-focused Call Center Representative to join our team. In this role, you will be responsible for handling customer inquiries, providing accurate information, resolving issues efficiently, and ensuring a positive customer experience. If you have excellent communication skills, a problem-solving mindset, and the ability to thrive in a high-energy setting, we encourage you to apply.

To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test.


Responsibilities

Key Responsibilities:

  • Listen to customers, understand their needs, and resolve customer issues
  • Utilize systems and technology to complete account management tasks
  • Recognize sales opportunity and apply sales skills to upgrade
  • Explain and position the products and processes with customers
  • Appropriately escalate customer dissatisfaction with managerial team
  • Ensure first call resolution through problems solving and effective call handling

Qualifications

WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?

All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:

  • Must be 18 years of age or older
  • High school diploma or equivalent
  • Excellent organizational, written, and oral communication skills
  • The ability to type swiftly and accurately (20+ words a minute)
  • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
  • Basic understanding of Windows operating system
  • Highly reliable with the ability to maintain regular attendance and punctuality
  • The ability to evaluate, troubleshoot, and follow-up on customer issues
  • An aptitude for conflict resolution, problem solving and negotiation
  • Must be customer service oriented (empathetic, responsive, patient, and conscientious)
  • Ability to multi-task, stay focused and self-manage
  • Strong team orientation and customer focus
  • The ability to thrive in a fast-paced environment where change and ambiguity prevalent
  • Excellent interpersonal skills and the ability to build relationships with your team and customers