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Remote Complete Call Solutions Jobs in Orem, UT (NOW HIRING)

NRG

Customer Solutions Specialist - Remote

Lindon, UT · On-site +1

$85 - $145/hr

Join our Customer Solutions Team , where you'll become a trusted expert who guides customers ... While not every call allows for this (approximately 10-15%), consistently looking for opportunities ...

NRG

Customer Solutions Specialist - Remote

Lindon, UT · Remote

$85 - $145/hr

Join our Customer Solutions Team , where you'll become a trusted expert who guides customers ... While not every call allows for this (approximately 10-15%), consistently looking for opportunities ...

NRG

Customer Solutions Specialist - Remote

Lindon, UT · Remote

$85 - $145/hr

Join our Customer Solutions Team , where you'll become a trusted expert who guides customers ... While not every call allows for this (approximately 10-15%), consistently looking for opportunities ...

IQVIA

Work from Home

Provo, UT · Remote

$18/hr

As the only global provider of commercial solutions, IQVIA understands what it takes to deliver ... are looking for a 100% remote (work from home-WFH) contract Pharmacy Support Call Center ...

GC AI

Head of Pre-Sales & Solutions

Provo, UT · On-site +1

$250K - $285K/yr

This is a remote role unless you fall within the following parameters. If you live within ... call. * Drive team development , assigning junior team members to mid-market deals for hands-on ...

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Remote Complete Call Solutions information

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How much do remote complete call solutions jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for remote complete call solutions in Orem, UT is $15.98, according to ZipRecruiter salary data. Most workers in this role earn between $13.80 and $17.74 per hour, depending on experience, location, and employer.

What is the difference between Remote Complete Call Solutions vs Customer Service Representative?

AspectRemote Complete Call SolutionsCustomer Service Representative
CredentialsHigh school diploma or equivalent; training in call handling and softwareHigh school diploma or equivalent; training in customer service skills
Work EnvironmentRemote, home-based call center or office settingRemote or on-site customer support centers
Industry UsageUsed across various industries for comprehensive call managementPrimarily in retail, telecom, and service sectors
Job FocusHandling multiple call types, including sales, support, and inquiriesResponding to customer inquiries, resolving issues

Remote Complete Call Solutions involves managing a wide range of call types with specialized training, often in a remote setting. Customer Service Representatives focus on assisting customers with specific issues, typically within a particular industry. Both roles require strong communication skills but differ in scope and training emphasis.

What are popular job titles related to Remote Complete Call Solutions jobs in Orem, UT?

For Remote Complete Call Solutions jobs in Orem, UT, the most frequently searched job titles are:

What job categories do people searching Remote Complete Call Solutions jobs in Orem, UT look for?

The top searched job categories for Remote Complete Call Solutions jobs in Orem, UT are:

What cities near Orem, UT are hiring for Remote Complete Call Solutions jobs?

Cities near Orem, UT with the most Remote Complete Call Solutions job openings:

Remote Complete Call Solutions jobs near you
Infographic showing various Remote Complete Call Solutions job openings in Orem, UT as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, 3% Contract, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $33,234 per year, or $16 per hour.

Customer Solutions Specialist - Remote

Lindon, UT • On-site, Remote

NRG
Oil and Coal Products Manufacturing • 5 - 10K employees
Learn more about NRGexternal

$85 - $145/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 3 days ago

Job description

Welcome to the intersection of energy and home services. At NRG, we're driven by our passion to create a smarter, cleaner and more connected future.
Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are. Join the Smart Home team to create smarter, safer and more sustainable homes.
Ready to launch a career with real growth, technical skill building, and earning potential?
Join our Customer Solutions Team, where you'll become a trusted expert who guides customers through account questions, troubleshooting, product value, and advanced support.
Who We're Looking For
We're looking for curious, motivated individuals who love technology, enjoy solving complex problems, and are passionate about delivering world-class customer solution experiences.
As a Customer Solutions Specialist, you'll master the full customer experience-from account support to advanced troubleshooting to offering valuable add-on services.
You'll be the calm, confident voice customers rely on-delivering clarity, solutions, and peace of mind.
Why You'll Love It Here
We're committed to creating an environment where you can grow, thrive, and build a long-term career.
  • Paid, hands-on training with supportive leaders and coaches
  • Comprehensive Medical, Dental & Vision-coverage starts Day One
  • Paid holidays + flexible paid time-off
  • 401(k) with company match
  • Employee Stock Purchase Plan (ESPP)
  • Employee Resource Groups & inclusive culture
  • Friends & Family Product Discounts

Compensation & Career Growth
  • Starting Rate: $17.50/hour
  • Career Progression: We offer a structured growth plan with reviews at 90 and 135 days. Each phase unlocks higher pay and added incentives, with the opportunity to reach $19.50/hr within 135 days. On top of hourly pay, you can earn $85-$145+ biweekly through additional compensation programs.

Training & Development
  • Training Week 1: 20 hours of work that will include onboarding, technology check and set up, on the job observations and online self-paced learning modules
  • Training Week 2-6: Monday - Friday 8:00am - 4:30pm

A Day in the Life
As a Customer Solutions Specialist, you will:
  • Deliver exceptional customer service across a high volume of inbound support calls
  • Provide clear resolutions for technical, account, and equipment-related needs
  • You'll be expected to take revenue-related actions on most calls-such as pitching an offer or sending a referral. While not every call allows for this (approximately 10-15%), consistently looking for opportunities is key to success in this role.
  • Manage escalations with resilience and a solutions-first mindset
  • Think outside the box to tailor solutions that meet customer needs
  • Build trust through confident communication and active listening
  • Multi-task across systems, tools, and resources while maintaining accuracy
  • Represent Vivint with professionalism and customer-centricity

What Will Make You Successful
You will thrive in this role if you bring:
  • Curiosity, resourcefulness, and a desire to solve problems
  • A calm, steady presence in challenging conversations
  • Strong verbal and written communication
  • Tech-savviness or interest in smart home technology
  • Ability to multitask effectively in a fast-paced environment
  • Initiative, ownership, and a love for learning
  • Confidence in offering promotions and product upgrades (sales experience is a plus)
  • High level of confidentiality and trustworthiness

Minimum Requirements
  • Must be at least 18 years old
  • Must obtain a Burglar Alarm License (provided and paid by Vivint)
  • Must be able to type 40 WPM
  • Cannot reside in CA, CT, DC, ME, or WA

Work From Home & Technology Requirements:
  • Work-from-home employees cannot be the primary caregivers for children, other people, or pets while on shift.
  • Have a quiet and private location from which to work that includes a desk and chair
  • You must be able to provide your own equipment which meets the following requirements
    • A computer (laptop or desktop) no older than 5-7 years
      (Please note our remote-based software does NOT work with Apple/Mac products, tablets, or Chromebooks.)
    • Computer must run Windows 10 or higher
    • Computer with at least 16GB RAM
    • Wired internet connection - ethernet cable connection from computer to router
    • High-speed internet - 35mbps upload and 50mbps download speed required minimum
    • USB wired headset equipped with a microphone
    • USB mouse wired mouse
    • Dual monitors are required (this can include laptop + 1 monitor)
    • Must provide proof of requirements via image submission & video conference validation

Working Conditions
This role operates in a professional environment (on-site or remote, depending on assignment). You'll use standard office equipment including computers, phones, and communication tools.
Safety Commitment
Vivint maintains a strong culture of safety. Each employee is responsible for completing all required training and upholding safety standards, following all written and verbal directions, and reporting hazards promptly.
Compensation Note
Compensation reflects market cost of labor and may vary based on location, experience, and skillset. Base pay begins at $17.50 depending on geographical market adjustments.
Ready to Build Your Career? Apply Today!
If you're a current employee, please notify your leader before applying.
NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Protected Veteran Status/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills.
EEO is the Law Poster (The poster can be found at http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf)
Official description on file with Talent.
NRG logo

About NRG

Sourced by ZipRecruiter

At NRG, we're bringing the power of energy to people and organizations by putting customers at the center of everything we do. We generate electricity and provide energy solutions and natural gas to millions of customers through our diverse portfolio of retail brands. A Fortune 500 company, operating in the United States and Canada, NRG delivers innovative solutions while advocating for competitive energy markets and customer choice, working towards a sustainable energy future. More information is available at www.nrg.com. Connect with NRG on Facebook, LinkedIn and follow us on Twitter @nrgenergy.

Industry

Oil and coal products manufacturing

Company size

5,001 - 10,000 Employees

Headquarters location

Houston, TX, US

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