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Remote Complete Call Solutions Jobs in Davis, CA

Nexera

Entry Level Remote Insurance Sales

Sacramento, CA · Remote

$1.5K - $3.2K/wk

... call home. No finance or insurance background needed. We'll train you and get you licensed. Why ... Year 1: Get licensed, complete onboarding, land your first sales, build the habit * Year 2: Build ...

Specialized Talent Solutions, LLC

Be Seen First

Product Counsel (Remote & In-House!!)

Sacramento, CA · Remote

$170K - $200K/yr

Self-directed, solution-focused individual who has a strong work ethic, strong business acumen, and ... Ability to prioritize and complete time-sensitive projects on time. * Must deploy sound, mature ...

Nexus HR Services

Sales Representative

Sacramento, CA · On-site +1

$75K - $85K/yr

Sales Representative - Sacramento, CA Hybrid, remote + on-site Compensation: $75,000 - $85,000 ... Drive end-to-end sales of EHR/EMR solutions to private medical practices * Manage the full sales ...

Nexus HR Services

Sales Executive

Sacramento, CA · On-site +1

Sales Executive - Sacramento, CA Hybrid, remote + on-site Compensation: $75,000 - $90,000 Annually ... Drive end-to-end sales of EHR/EMR solutions to private medical practices * Manage the full sales ...

Nexus HR Services

Sales Executive

Sacramento, CA · On-site +1

$75K - $90K/yr

Sales Executive - Sacramento, CA Hybrid, remote + on-site Compensation: $75,000 - $90,000 Annually ... Drive end-to-end sales of EHR/EMR solutions to private medical practices * Manage the full sales ...

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Showing results 1-20

All JobsComplete Call Solutions JobsRemote Complete Call Solutions JobsRemote Complete Call Solutions Jobs in Davis, CA

Remote Complete Call Solutions information

See Davis, CA salary details

$13

$19

$25

How much do remote complete call solutions jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for remote complete call solutions in Davis, CA is $19.86, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $22.07 per hour, depending on experience, location, and employer.

What is the difference between Remote Complete Call Solutions vs Customer Service Representative?

AspectRemote Complete Call SolutionsCustomer Service Representative
CredentialsHigh school diploma or equivalent; training in call handling and softwareHigh school diploma or equivalent; training in customer service skills
Work EnvironmentRemote, home-based call center or office settingRemote or on-site customer support centers
Industry UsageUsed across various industries for comprehensive call managementPrimarily in retail, telecom, and service sectors
Job FocusHandling multiple call types, including sales, support, and inquiriesResponding to customer inquiries, resolving issues

Remote Complete Call Solutions involves managing a wide range of call types with specialized training, often in a remote setting. Customer Service Representatives focus on assisting customers with specific issues, typically within a particular industry. Both roles require strong communication skills but differ in scope and training emphasis.

What are popular job titles related to Remote Complete Call Solutions jobs in Davis, CA?

For Remote Complete Call Solutions jobs in Davis, CA, the most frequently searched job titles are:

What job categories do people searching Remote Complete Call Solutions jobs in Davis, CA look for?

The top searched job categories for Remote Complete Call Solutions jobs in Davis, CA are:

What cities near Davis, CA are hiring for Remote Complete Call Solutions jobs?

Cities near Davis, CA with the most Remote Complete Call Solutions job openings:

Remote Complete Call Solutions jobs near you
Infographic showing various Remote Complete Call Solutions job openings in Davis, CA as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, 3% Contract, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $41,319 per year, or $19.9 per hour.

Call Center Quality Assurance Analyst - Remote CA

Gainwell Technologies

West Sacramento, CA • Remote

$43K - $61K/yr

Full-time

Medical, Life, Retirement, PTO

Posted 4 days ago

Gainwell Technologies rating

7.8

Company rating: 7.8 out of 10

Based on 83 frontline employees who took The Breakroom Quiz

138th of 247 rated software companies

Job description

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. 

Summary

Gainwell Technologies is seeking a detail-oriented Call Center Quality Assurance Analyst to support California's Medi-Cal program. In this role, you will monitor and evaluate customer interactions to help ensure accuracy, compliance, and a consistent customer experience across our contact center operations.

You will analyze quality results, identify performance trends, participate in calibration sessions, and partner with Quality, Operations, and Training teams to help strengthen service delivery.

If you have a strong eye for detail, enjoy working with data, and are passionate about improving the customer experience, we'd love to hear from you.

Your role in our mission
  • Monitor and evaluate customer interactions to ensure adherence to established quality standards, client requirements, policies, procedures, and performance expectations.
  • Complete quality evaluations accurately and consistently, documenting findings and identifying opportunities to improve quality, accuracy, compliance, and the customer experience.
  • Analyze quality results and customer interaction trends to identify recurring issues, performance gaps, and opportunities for improvement.
  • Participate in calibration sessions to promote consistency in quality evaluations, scoring, and interpretation of quality standards.
  • Prepare quality reports and communicate trends, findings, and recommendations to Quality and Operations leadership.
  • Partner with Quality, Operations, and Training teams to support coaching, process improvements, and continuous improvement initiatives.
What we're looking for
  • At least 2 years of experience performing quality assurance, quality monitoring, or quality auditing within a high-volume call center or customer contact center environment.
  • Experience evaluating customer interactions using established quality standards, scorecards, and performance metrics.
  • Experience participating in calibration sessions and identifying quality trends, performance gaps, and improvement opportunities.
  • Strong analytical skills and attention to detail with the ability to accurately document and communicate quality findings.
  • Strong written, verbal, and interpersonal communication skills.
  • Proficiency with Microsoft Office and experience using CRM, quality monitoring, reporting, or other contact center technologies.
  • Healthcare, Medi-Cal, Medicaid, Medicare, or health insurance call center experience is preferred.
What you should expect in this role
  • 100% remote position.
  • Greater Sacramento area residency is preferred.
  • Fast-paced, metrics-driven contact center supporting California's Medi-Cal members and providers.
  • Regular collaboration with Quality, Operations, Training, and Leadership teams.
  • Opportunity to directly contribute to improvements in quality, compliance, employee performance, and the customer experience.

*This posting is intended for pipelining. We will accept applications on an ongoing basis.

#LI-REMOTE

#LI-MA1

The pay range for this position is $43,100 - $61,600 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You'll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.

We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You'll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.

Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines "wages" and "wage rates" to include "all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.

What Gainwell Technologies employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Gainwell Technologies

Sourced by ZipRecruiter

With Health and Cost outcomes that pierce Inequities and Impact Economies, the success of our Nation’s Federal Medicaid program is inextricably tied to the Prosperity of Communities, States and the Nation as a whole. We think that deserves Respect and a Commitment from Innovators who can help those who operate within and around health and human services evolve to meet their goals. At Gainwell, that’s our Sole focus. Built across more than Five Decades, Gainwell has intentionally seized opportunities to advance its digitally enabled services to meet Agencies, Health plans and MCOs where they are on their modernization journeys and propel them into the future of Healthcare. Equally important to our Expanding Technologies and Results. We bring ideas that bring policies to life.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Irving, TX, US

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