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Remote Complete Call Solutions Jobs in Cumming, GA

ASCENSUS

Call Center Representative

Atlanta, GA · Remote

$19/hr

These positions are 100% fully remote**** Video Interview Process: As part of our Call Center ... After training is complete, the shift offered will be 11:30am to 8:00pm EST The Call Center ...

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All JobsComplete Call Solutions JobsRemote Complete Call Solutions JobsRemote Complete Call Solutions Jobs in Cumming, GA

Remote Complete Call Solutions information

See Cumming, GA salary details

$11

$16

$21

How much do remote complete call solutions jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for remote complete call solutions in Cumming, GA is $16.39, according to ZipRecruiter salary data. Most workers in this role earn between $14.13 and $18.22 per hour, depending on experience, location, and employer.

What is the difference between Remote Complete Call Solutions vs Customer Service Representative?

AspectRemote Complete Call SolutionsCustomer Service Representative
CredentialsHigh school diploma or equivalent; training in call handling and softwareHigh school diploma or equivalent; training in customer service skills
Work EnvironmentRemote, home-based call center or office settingRemote or on-site customer support centers
Industry UsageUsed across various industries for comprehensive call managementPrimarily in retail, telecom, and service sectors
Job FocusHandling multiple call types, including sales, support, and inquiriesResponding to customer inquiries, resolving issues

Remote Complete Call Solutions involves managing a wide range of call types with specialized training, often in a remote setting. Customer Service Representatives focus on assisting customers with specific issues, typically within a particular industry. Both roles require strong communication skills but differ in scope and training emphasis.

What are popular job titles related to Remote Complete Call Solutions jobs in Cumming, GA?

For Remote Complete Call Solutions jobs in Cumming, GA, the most frequently searched job titles are:

What job categories do people searching Remote Complete Call Solutions jobs in Cumming, GA look for?

The top searched job categories for Remote Complete Call Solutions jobs in Cumming, GA are:

What cities near Cumming, GA are hiring for Remote Complete Call Solutions jobs?

Cities near Cumming, GA with the most Remote Complete Call Solutions job openings:

Remote Complete Call Solutions jobs near you
Infographic showing various Remote Complete Call Solutions job openings in Cumming, GA as of June 2026, with employment types broken down into 73% Full Time, 22% Part Time, and 5% Contract. Highlights an 38% Physical, 3% Hybrid, and 59% Remote job distribution, with an average salary of $34,101 per year, or $16.4 per hour.

Temporary Call Center Universal Agent, US (Remote)

Carter's, Inc.

Atlanta, GA • On-site, Remote

$14.50 - $19/hr

Full-time

Re-posted 6 hours ago

Carter's rating

6.0

Company rating: 6.0 out of 10

Based on 197 frontline employees who took The Breakroom Quiz

56th of 105 rated fashion retailers

Job description

Serving the needs of all families with young children, Carter's Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter's, OshKosh B'gosh, Skip*Hop and Little Planet brands. Meaningful work, constant learning, genuine people, and a community guided by core values that promote inclusion and innovation is in everything we do. There are many reasons to build your career at Carter's.
HOW YOU'LL MAKE AN IMPACT:
The Temporary Call Center Universal Agent is the first point of contact for Carter's customers via Phone, Email,
and/or chat. In this role, the agent will assist in identifying and resolving customers' issues while demonstrating
strong customer service and sales skills to optimize each customer interaction.
This role reports to the Call Center Supervisor and is a fully remote position, with the potential to convert to a
permanent role based on performance and business needs. Must be able to work a schedule that includes a
weekend day and holiday schedule as defined by Management (including complying with blackout periods as
determined by Management).
** $15.50/hr ** Equipment including laptop, mouse, headset, and extra monitor are provided! ** 30% employee discount plus additional perks and discount programs
50% - Customer Interaction & Communication:
  • Identify and handle all customer inquiries completely and accurately via Phone, Email, and/or Chat as determined by business needs
  • Demonstrate strong customer service and sales skills to optimize the experience for each customer contact
  • Alert management of issues or concerns that require escalation for complete resolution or which may indicate a larger, underlying problem
  • Resolve customer complaints and concerns to the satisfaction of the customer and escalate as needed to a call center lead agent

20% Technology, Training, Sales & Follow-Up:
  • Use technology tools as directed and within established guidelines to support daily tasks
  • Participate in individual and team training sessions to stay current with knowledge and best practices
  • Educate customers on Carter's and OshKosh products to maximize upsell and cross-sell opportunities
  • Schedule and manage any required customer follow-ups following Contact Center guidelines

30% Documentation & Data Management:
  • Complete necessary documentation to manage customer complaints and solutions
  • Maintain accurate customer data including documentation of discussions, issues, customer requests, or other relevant information in Contact Center systems
  • Maintain confidentiality of the organization's customer data

WE'D LOVE TO HEAR FROM YOU IF:
Must have:
  • 6+ months of customer service experience
  • Ability to communicate effectively in both written and verbal communication
  • Ability to work independently, adhere to work schedule, and manage regular duties with minimal supervision

Preferred skills and experience:
  • Call center, Retail, and/or E-commerce experience is a plus
  • Technical aptitude is a plus, but not required

#LI-Remote
MAKE A CAREER AT CARTER'S:
Career Development: Success starts from within, and we have several paths from which you can choose to enhance your career evolution. From Carter's University to Toastmasters to mentorship programs and more, we encourage you to utilize these tools to elevate your professional prowess.
NOTE: This job description is not intended to be all-inclusive. The duties described may be changed or reassigned at the discretion of management, and the employee may be required to perform duties that are not listed in the job description. All Call Center (CC) positions will undergo cross-training to support both Consumer Affairs and eComm calls. Agents are expected to assist in both areas as necessary, depending on business demands and call volume. Flexibility and adaptability are crucial to maintaining smooth and efficient service for our customers.
Carters is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.

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