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Remote Complete Call Solutions Jobs in Cheyenne, WY

Ability to work in remote locations for long periods of time; * Excellent interpersonal skills and ... We call this capability our "boots to boardroom" approach for its comprehensive service model that ...

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Remote Complete Call Solutions information

See Cheyenne, WY salary details

$12

$17

$22

How much do remote complete call solutions jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for remote complete call solutions in Cheyenne, WY is $17.42, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $19.38 per hour, depending on experience, location, and employer.

What is the difference between Remote Complete Call Solutions vs Customer Service Representative?

AspectRemote Complete Call SolutionsCustomer Service Representative
CredentialsHigh school diploma or equivalent; training in call handling and softwareHigh school diploma or equivalent; training in customer service skills
Work EnvironmentRemote, home-based call center or office settingRemote or on-site customer support centers
Industry UsageUsed across various industries for comprehensive call managementPrimarily in retail, telecom, and service sectors
Job FocusHandling multiple call types, including sales, support, and inquiriesResponding to customer inquiries, resolving issues

Remote Complete Call Solutions involves managing a wide range of call types with specialized training, often in a remote setting. Customer Service Representatives focus on assisting customers with specific issues, typically within a particular industry. Both roles require strong communication skills but differ in scope and training emphasis.

What are popular job titles related to Remote Complete Call Solutions jobs in Cheyenne, WY?

For Remote Complete Call Solutions jobs in Cheyenne, WY, the most frequently searched job titles are:

What cities near Cheyenne, WY are hiring for Remote Complete Call Solutions jobs?

Cities near Cheyenne, WY with the most Remote Complete Call Solutions job openings:

Infographic showing various Remote Complete Call Solutions job openings in Cheyenne, WY as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, 3% Contract, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $36,225 per year, or $17.4 per hour.

USA Capture Manager

Planate Management Group

Cheyenne, WY • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 24 days ago


Job description

Planate Management Group (PMG) is a Service-Disabled Veteran-Owned Small Business (SDVOSB) headquartered in Alexandria, Virginia, and Orlando, Florida USA with a technical support center in South East Asia and East Africa, that provides program management and facilities engineering services worldwide. Planate is a small business provider of planning, design, infrastructure management, technical consulting, engineering, and construction management services in support of the US Department of Defense (DOD) and its Service (Army, Air Force, Navy, Marine Corps) missions, along with other US federal agencies, all over the world.

We are seeking a results-driven USA Capture Manager to lead federal capture efforts for our Technology Division. This role owns the full capture lifecycle for CONUS opportunities involving drones/UAS/UUV, robotic systems (including screening, visual, picking, and mailroom robotics), AI-enabled solutions, additive manufacturing, and related technology offerings. You will shape opportunities that leverage Planate’s Risen Line Solutions capabilities and AVTS Philippines collaboration where relevant, develop win strategies, build customer relationships, and drive disciplined capture processes that convert pipeline into awards on vehicles such as DIU OTAs/CSOs, SeaPort-NxG, OASIS+, GSA MAS, and related DoD pathways.

Key responsibilities:

  • Lead the complete capture lifecycle from opportunity identification and qualification through proposal submission and contract award for Technology Division pursuits.
  • Develop and execute detailed capture plans, including win themes, solution strategies, competitive analysis, price-to-win, and customer engagement plans focused on unmanned systems, robotics, AI, additive manufacturing, and Risen Line Solutions / AVTS-related offerings.
  • Identify, qualify, and shape federal opportunities aligned with Blue UAS, UUV, robotic screening/visual/picking systems, mailroom robotics automation (Risen Line Solutions), AI integration, 3D printing / advanced manufacturing, and capabilities supported through AVTS in the Philippines.
  • Build and maintain strong relationships with key DoD customers, program offices, contracting officers, and decision-makers (DIU, Navy, Army, Air Force, and other agencies).
  • Represent Planate at industry events, conferences, and customer meetings to gather intelligence and position our technology capabilities, including Risen Line Solutions and related robotics work.
  • Coordinate closely with technical SMEs, proposal teams, pricing, contracts, and potential teammates (including international partners such as AVTS Philippines where appropriate) to ensure compliant, compelling, and differentiated solutions.
  • Support pipeline development, CRM maintenance, forecasting, and performance reporting against capture KPIs.
  • Identify and pursue teaming opportunities that strengthen our competitive position on OTAs, IDIQs, and set-aside procurements.
  • Monitor market trends, acquisition strategies, and competitor activity in unmanned systems, robotics (including mailroom and industrial automation), AI, and additive manufacturing.
  • Perform other duties as assigned to support Technology Division and Risen Line Solutions growth objectives.

Qualifications to be successful in the role:

  • Bachelor’s degree in business, engineering, technical, or related field required; advanced degree or PMP preferred.
  • Minimum 5 years of progressive federal business development or capture experience, with direct responsibility for DoD or federal technology pursuits.
  • Demonstrated success leading captures involving unmanned systems (UAS/UUV), robotics, AI, additive manufacturing, or related advanced technology solutions strongly preferred. Experience with mailroom robotics, industrial automation, or similar systems is a plus.
  • Strong working knowledge of federal procurement vehicles and processes, including OTAs/CSOs (especially DIU), SeaPort-NxG, OASIS+, GSA MAS, and SDVOSB set-asides.
  • Proven ability to develop capture strategies, conduct competitive analysis, and engage senior government stakeholders.
  • Excellent written and verbal communication skills; experience contributing to or leading proposal development is highly desirable.
  • Ability to manage multiple concurrent captures, work independently in a remote environment, and collaborate effectively across technical and business teams, including international partners.
  • Must have active Secret Clearance or ability to obtain preferred.
  • Willingness to travel as needed for customer engagements and industry events.

Why Planate? 

Planate Management Group is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. 

Joining the Planate team opens you to an experience working for a Global company where you are among a team that is considered a premier trusted partner for planning, design, engineering, asset management, and professional service solutions anytime, anywhere.  We Take Care of Our Own; Personally, and Profession. 

Full-time employees enjoy the following benefits:

  • Medical insurance/Dental/Vision Insurance
  • 401K plan eligibility upon hire
  • Health and Savings Account plan
  • Life/AD&D Insurance Coverage
  • Short-Term Disability Insurance Coverage
  • Paid Holidays
  • Paid Time Off
  • Wellness Offering
  • Training and Development
  • License/Certification support
  • Recognition and Rewards program
  • Travel Insurance

We’d love for you to be a part of our Global workforce, helping us serve as an effective and integrated partner to advance every client's mission!

Employment Type: FULL_TIME