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Remote Complete Call Solutions Jobs in Bloomington, IL

Remote/Virtual Hours: Estimated 10-16 hours per month Role: Clinical Specialist About IQVIA IQVIA ... Complete assigned tasks and rater interactions according to schedule. * Submit all required ...

Remote/Virtual Hours: Estimated 10-16 hours per month Role: Clinical Specialist About IQVIA IQVIA ... Complete assigned tasks and rater interactions according to schedule. * Submit all required ...

Reporter

Bloomington, IL · Remote

$50K/yr

The ability to constructively listen so that community feedback turns into solutions-oriented ... Work Arrangement: Remote/Work-from-Home, with a strict requirement of residing within your ...

Remote Complete Call Solutions information

See Bloomington, IL salary details

$12

$17

$22

How much do remote complete call solutions jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for remote complete call solutions in Bloomington, IL is $17.63, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $19.62 per hour, depending on experience, location, and employer.

What is the difference between Remote Complete Call Solutions vs Customer Service Representative?

AspectRemote Complete Call SolutionsCustomer Service Representative
CredentialsHigh school diploma or equivalent; training in call handling and softwareHigh school diploma or equivalent; training in customer service skills
Work EnvironmentRemote, home-based call center or office settingRemote or on-site customer support centers
Industry UsageUsed across various industries for comprehensive call managementPrimarily in retail, telecom, and service sectors
Job FocusHandling multiple call types, including sales, support, and inquiriesResponding to customer inquiries, resolving issues

Remote Complete Call Solutions involves managing a wide range of call types with specialized training, often in a remote setting. Customer Service Representatives focus on assisting customers with specific issues, typically within a particular industry. Both roles require strong communication skills but differ in scope and training emphasis.

What are popular job titles related to Remote Complete Call Solutions jobs in Bloomington, IL?

For Remote Complete Call Solutions jobs in Bloomington, IL, the most frequently searched job titles are:

What job categories do people searching Remote Complete Call Solutions jobs in Bloomington, IL look for?

The top searched job categories for Remote Complete Call Solutions jobs in Bloomington, IL are:

What cities near Bloomington, IL are hiring for Remote Complete Call Solutions jobs?

Cities near Bloomington, IL with the most Remote Complete Call Solutions job openings:

Infographic showing various Remote Complete Call Solutions job openings in Bloomington, IL as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 24% Part Time, 3% Contract, and 1% Nights. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $36,669 per year, or $17.6 per hour.

Behavioral Health Home-Based Specialist - Peoria

Bloomington, IL • On-site, Remote

The Center for Youth and Family Solutions
Individual, Family and Community Social Assistance • 201 - 500 employees

$50K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago


Job description

See yourself achieving solutions. Join our team!
Perks of Working at CYFS:
37.5 hour work week
Paid Time Off:
  • 12 Paid Holidays
  • 15 Paid Vacation Days (increases every 2 years)
  • 8 Paid Sick Days
  • 5 Paid Personal/Wellness Days
  • 3 weeks of Paid Parental Leave

Educational Assistance:
  • Public Service Loan Forgiveness qualified employer
  • Tuition Assistance Program for staff who are continuing their education

Employee Assistance Program (EAP)
  • 5 free counseling sessions per year for employee or their family
  • Immediate community referrals to licensed counselors
  • 24/7 call line
  • Tax consultation/financial resources
  • Discounted legal services and mediation services
  • Health and Wellness resources

Use of agency vehicles and/or mileage reimbursement
Agency-issued cellphone or cellphone reimbursement
"Dress for your day" dress code
Opportunities for advancement and professional development.
Supportive, inclusive, and strengths-focused culture
Salary:
Starting at $50,000.00
About the Position:
Under the supervision of the IHB Clinician and ultimately the IHB Team Lean (LPHA), provides intensive home and community-based services for identified clients using a trauma-competent, strengths-based, solution-focused, and systemic approach.
A Typical Day as a Behavioral Health Home-Based Specialist:
  • Provide treatment to assigned clients in teamwork with other agency staff, utilizing concepts of MAP (Managing and Adapting Practice) and the agency pillars of practice, FITS (Family-systems, Inclusivity, Trauma-competence, and Strengths-based).
  • Support implementation of clinical plans and interventions.
  • Teach skills development, such as emotional regulation, parenting, and coping skills.
  • Assist families in managing behavioral challenges and implementing behavioral techniques.
  • Complete needed psychosocial and mental health screening and assessments to determine treatment recommendations and progress.
  • Participate in all required and requested training and supervision processes established by the agency, program, and IHB Team Lead/clinical supervisor, including the initial training and orientation to the agency and the Counseling and Intensive Home-Based Programs.
  • Keep current on all program policies and procedures, implementing them as stated in the Counseling and Intensive Home-Based Program Manuals and as directed by program leaders.
  • Accurately record all clinical activity for billing/credit service purposes. Maintains all official client records by utilizing and completing all required agency administrative and program forms as per the Behavioral Health Program record keeping policy, including all service documentation in the agency's electronic record.
  • Obtain insurance/Medicaid information, when appropriate, and set sliding fee scale rates for cases where this is appropriate.
  • Interact with clinical supervisor and office therapists in intake and assignment of new cases.
  • Meet for a minimum of one hour weekly, or as otherwise determined, with program supervisors (IHBC and IHB Team Lead), and attend group supervision meetings and staff meetings as directed. Prepare for supervision meetings as prescribed by supervisor.
  • Meet direct service expectations, which includes billable services, such as direct client face-to-face clinical contact or client-specific staffings/child and family teams.

How you will spend your time in this position:
  • 60% direct service with clients
  • 15% documentation
  • 10% staffing/supervision/group supervision
  • 10% Training
  • 5% other duties as assigned

Location:
2610 W Richwoods Blvd, but a mostly remote position.
Work Hours:
Schedule is flexible and non-traditional; based on the availability of clients.
Does the Following Apply to You?
  • Bachelor's degree in Counseling and Guidance, Rehabilitation Counseling, Social Work, Education, Vocational Counseling, Psychology, Family Therapy, or closely related human service field.
  • 2 years of experience in a clinical position (preferred)

Additional Qualifications:
  • Completion of DCFS criminal background check and fingerprinting
  • Must be at least 21 years of age
  • Obtain an insured vehicle
  • At least three years of driving experience with a valid driver's license

Desired Skills:
  • Interpersonal Skills
  • Conflict Resolution
  • Mediation
  • Documentation
  • Bilingual (Not Required)
  • Management
  • Leadership
  • HIPAA
  • Assessments

Additional Benefits:
  • Choice of 4 medical plans including PPO and high deductible plans with HSA
  • Dental and Vision Insurance
  • 401k plan with 4% employer match
  • Employer Paid Life Insurance and Long-Term Disability
  • Flexible Spending Plan and Dependent Care Plan

About The Center for Youth and Family Solutions (CYFS):
(CYFS) is seeking compassionate, committed, and culturally competent individuals who align with our mission of helping children and families in need with dignity, compassion, and respect to resolve life challenges. CYFS is one of Central Illinois' largest, nationally accredited social service agencies, serving over 20,000 individuals in 37 counties.
Our family-centered, inclusive, trauma-responsive, and strength-based interventions help bring about lasting positive change.
The Center for Youth and Family Solutions is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.