Remote Complete Call Solutions Jobs in Anderson, SC

Hitachi Solutions is a global Microsoft solutions integrator passionate about developing and delivering industry-focused solutions that support our clients to deliver on their business transformation goals. Our industry focus, expertise, and intellectual property is what truly sets us apart. We have earned, and continue to maintain, a strategic relationship with Microsoft. Recognized for our achievements - teaming with our clients to deliver innovative digital solutions and services - is how we have achieved year after year recognition.

As their trusted advisor, we support our clients to deliver on their strategic business initiatives as they unify, automate, and modernize their data and operations to increase efficiency, reduce costs, and enhance their customer’s experience. Our over 3,000 team members across 14 countries, and our 18 years of 100% focus on Microsoft technologies and business applications, is how we deliver excellence through expert services and industry-focused cloud solutions.

A part of Hitachi, Ltd., our company has a long and rich history of innovation, financial strength, and international presence of one of the world’s largest companies. Since 1910, Hitachi, Ltd. has been a leader in manufacturing innovative products and solutions that support industry and social infrastructure around the globe supported by 303,000 employees in over 100 countries and across 864 companies.

Hitachi Solutions is a global Microsoft solutions integrator passionate about developing and delivering industry-focused solutions that support our clients to deliver on their business transformation goals. Our leadership in Global Dynamics 365 Field Service and Manufacturing is what truly sets us apart and enables us to maintain a strategic relationship with Microsoft.
 

The Project Manager plays an integral role in our delivery organization by bringing structure, clarity, and control to complex Microsoft delivery engagements. The role is accountable for successful client outcomes, predictable execution, financial control, and alignment to business value using Hitachi Solutions’ delivery methodology. This role is intended for an experienced consulting PM who can quickly stabilize delivery, lead with transparency, and operate as a trusted client and internal governance lead.

The Project Manager will serve as a project delivery leader, bringing together cross-functional talent from delivery, architecture, functional, technical, offshore, PMO, and client teams. In this role, you are expected to establish ownership, maintain disciplined plans and forecasts, use KPIs to drive proactive action, escalate early, manage scope and change through process, and demonstrate commercial judgement in decisions that affect margin, risk, and client outcomes.

Duties and Responsibilities

*Role is Remote - Must have authorization to work in the USA or Canada.

As a Project Manager, you will be responsible for:

• Owning end-to-end delivery of large, complex projects that align to organizational objectives and client business outcomes. This role will be accountable for scope, schedule, budget, quality, risks, issues, dependencies, change management, and baseline control.
• Working with client and internal stakeholders to establish clear ownership, decision rights, communications cadence, project goals, success criteria, and priority trade-offs.
• Facilitating risk, issue, and dependency management with proactive mitigation plans, get-to-green actions, business-impact clarity, and early escalation where delivery or commercial outcomes are at risk.
• Applying Hitachi Solutions delivery methodology, stage gates, project health reviews, and standard delivery practices while continuously improving execution quality.
• Managing project budgets of $2M - $10M+ with disciplined forecasting, budget-vs-actual review, estimate-at-complete awareness, margin protection, and proactive action on financial variance.
• Identifying scope movement, leading re-estimation when needed, and estimating, creating, and delivering Change Orders with clear client alignment and commercial rationale.
• Leading or supporting Steering Committee governance, stage-gate readiness, executive status reporting, decision management, and value/outcome alignment as required by the delivery process.
• Providing clear, transparent, action-oriented communication to customers and internal Hitachi Solutions stakeholders on progress, risks, decisions required, delivery challenges, and corrective actions.
• Contributing to PMO and Delivery Excellence process improvement by capturing lessons learned, improving reusable delivery practices, and adopting standard tools, templates, and reporting discipline.
• Providing first-line project escalation support to the team, establishing accountability, coaching delivery behaviors, resolving conflicts, and helping address capability or execution gaps.
• Leading teams through ambiguity while maintaining delivery control, driving timely decisions, balancing competing priorities, and reinforcing execution discipline under pressure.
• Minimum of 10+ years of professional services project management experience, preferably in complex consulting delivery roles requiring rapid ramp-up and independent execution.
• Proven project management experience implementing ERP, CRM, Dynamics 365, and Azure. in a client-facing consulting environment.
• Proven experience managing multi-platform, multi-workstream projects across onshore, offshore, client, and delivery teams.
• Ability to communicate effectively with senior management, business and IT executives, customers, vendors, and internal delivery leadership through clear, concise, action-oriented reporting.
• Strong balance of business acumen, commercial judgement, stakeholder leadership, and team leadership without relying on formal authority.
• Applied experience with project management principles and delivery approaches such as Agile, Scrum, SAFe, CPM, Waterfall, hybrid delivery, and standard governance controls.
• Proven success delivering measurable project outcomes in a consulting environment, including predictable execution, client trust, scope control, and financial discipline.
• Proven success leading teams of 20+ consultants across multiple time zones, including offshore resources, with clear ownership, cadence, and accountability.

Must-have skills - please do not apply unless you have depth of:

• Minimum 5 years ERP implementation experience, Microsoft Dynamics. 
• Minimum 5 years consultancy implementation Microsoft partner experience.
• Demonstrated project controls expertise, including maintaining detailed project plans, managing scope, schedule and budget baselines, tracking actual progress and financial performance, analyzing variances, and driving proactive corrective actions throughout the project lifecycle.

Preferred Skills

• Bachelor\'s Degree in Computer Science, CIS, Business Management, or related field
• PMP certification
• Advanced proficiency with Azure DevOps, Microsoft Project, and project delivery tooling
• Demonstrated expertise in schedule management, critical path analysis, baseline control, forecasting, and project controls
• Experience with Power BI and KPI-driven delivery management
• Experience managing project financials including EACs, margin management, variance analysis, and commercial forecasting
• Experience leading executive governance, project health reviews, and stage-gate processes
• Experience delivering Microsoft cloud, ERP, CRM, or digital transformation programs
• CSM, PMI-ACP, SAFe, or equivalent agile delivery certification

Base Salary Pay Range*: $142,500.00 to $195,000.00 USD

*The current applicable Base Salary Pay Range for this role is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills relevant to the role, internal equity, alignment with market data, or other law.

We are an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

NOTE: WHILE THIS ROLE IS REMOTE, YOU MUST BE A US CITIZEN OR ABLE TO WORK WITHIN THE UNITED STATES WITHOUT SPONSORSHIP.

Other Compensation / Benefit Overview 

In addition to Base Salary, the successful candidate may be eligible to participate in the following plans / programs, upon satisfying all hiring requirements:  

• Bonus Plan 

• Medical, Dental and Vision Coverage 

• Life Insurance and Disability Programs 

• Retirement Savings with Company Match  

• Paid Time Off  

• Flexible Work Arrangements including Remote Work  

We are an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

All your information will be kept confidential according to EEO guidelines

#REMOTE

#LI-JH1

We are an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.

Beware of scams

Our recruiting team may communicate with candidates via our @hitachisolutions.com domain email address and/or via our SmartRecruiters (Applicant Tracking System) domain email address regarding your application and interview requests.  

All offers will originate from our @hitachisolutions.com domain email address. If you receive an offer or information from someone purporting to be an employee of Hitachi Solutions from any other domain, it may not be legitimate.