Louisville, KY · On-site +1
$84K - $111K/yr
US Based flexible on location - Hybrid/ Remote Options both available Contract Type: Permanent We ... call centre analytics experience * Exposure to experimentation or AI-enabled solutions is ...
New
Louisville, KY · On-site +1
$84K - $111K/yr
US Based flexible on location - Hybrid/ Remote Options both available Contract Type: Permanent We ... call centre analytics experience * Exposure to experimentation or AI-enabled solutions is ...
New
As a global materials solutions provider focused on delivering innovative and sustainable solutions ... This position is remote with access to a major airport for travel. This is a remote position with ...
As a global materials solutions provider focused on delivering innovative and sustainable solutions ... This position is remote with access to a major airport for travel. This is a remote position with ...
As a global materials solutions provider focused on delivering innovative and sustainable solutions ... This position is remote with access to a major airport for travel. This is a remote position with ...
As a global materials solutions provider focused on delivering innovative and sustainable solutions ... This position is remote with access to a major airport for travel. This is a remote position with ...
As a global materials solutions provider focused on delivering innovative and sustainable solutions ... This position is remote with access to a major airport for travel. This is a remote position with ...
As a global materials solutions provider focused on delivering innovative and sustainable solutions ... This position is remote with access to a major airport for travel. This is a remote position with ...
As a global materials solutions provider focused on delivering innovative and sustainable solutions ... This position is remote with access to a major airport for travel. This is a remote position with ...
As a global materials solutions provider focused on delivering innovative and sustainable solutions ... This position is remote with access to a major airport for travel. This is a remote position with ...
... solutions using some of the most advanced security services and technologies to achieve highly ... Identify and drive complete security programs to meet client objectives across technology and ...
... solutions using some of the most advanced security services and technologies to achieve highly ... Identify and drive complete security programs to meet client objectives across technology and ...
Elizabethtown, KY · Remote
$115K - $120K/yr
Remote Licensed Professional Clinical Counselor LPCC - Full-Time Telehealth Role in Kentucky Job ... In this role, you will meet with clients through a secure telehealth platform, complete clinical ...
Elizabethtown, KY · Remote
$115K - $120K/yr
Remote Licensed Professional Clinical Counselor LPCC - Full-Time Telehealth Role in Kentucky Job ... In this role, you will meet with clients through a secure telehealth platform, complete clinical ...
Use HubSpot to manage daily outreach including call tasks, email cadences, and follow-ups * Build ... Handle objections effectively and position Bluelight as a solution to prospects' software and ...
Use HubSpot to manage daily outreach including call tasks, email cadences, and follow-ups * Build ... Handle objections effectively and position Bluelight as a solution to prospects' software and ...
Use HubSpot to manage daily outreach including call tasks, email cadences, and follow-ups * Build ... Handle objections effectively and position Bluelight as a solution to prospects' software and ...
Use HubSpot to manage daily outreach including call tasks, email cadences, and follow-ups * Build ... Handle objections effectively and position Bluelight as a solution to prospects' software and ...
Develop and complete appropriate territory business plan for optimal activity Pre-call Planning ... Bonuses are awarded at the Company's discretion. #LI-MR1 #LI-Remote At Keenova, we believe that no ...
Develop and complete appropriate territory business plan for optimal activity Pre-call Planning ... Bonuses are awarded at the Company's discretion. #LI-MR1 #LI-Remote At Keenova, we believe that no ...
Erlanger, KY · On-site +1
$65K/yr
... Complete Portfolio reporting (e.g. data manipulation, spreadsheet formatting) for client(s ... a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or ...
Erlanger, KY · On-site +1
$65K/yr
... Complete Portfolio reporting (e.g. data manipulation, spreadsheet formatting) for client(s ... a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or ...
Erlanger, KY · On-site +1
$65K/yr
... Complete Portfolio reporting (e.g. data manipulation, spreadsheet formatting) for client(s ... a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or ...
Erlanger, KY · On-site +1
$65K/yr
... Complete Portfolio reporting (e.g. data manipulation, spreadsheet formatting) for client(s ... a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or ...
Erlanger, KY · On-site +1
$65K/yr
... Complete Portfolio reporting (e.g. data manipulation, spreadsheet formatting) for client(s ... a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or ...
Erlanger, KY · On-site +1
$65K/yr
... Complete Portfolio reporting (e.g. data manipulation, spreadsheet formatting) for client(s ... a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or ...
Develop and complete appropriate territory business plan for optimal activity Pre-call Planning ... Bonuses are awarded at the Company's discretion. #LI-MR1 #LI-Remote At Keenova, we believe that no ...
Develop and complete appropriate territory business plan for optimal activity Pre-call Planning ... Bonuses are awarded at the Company's discretion. #LI-MR1 #LI-Remote At Keenova, we believe that no ...
Erlanger, KY · On-site +1
$65K/yr
... Complete Portfolio reporting (e.g. data manipulation, spreadsheet formatting) for client(s ... a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or ...
Erlanger, KY · On-site +1
$65K/yr
... Complete Portfolio reporting (e.g. data manipulation, spreadsheet formatting) for client(s ... a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or ...
Louisville, KY · Remote
$55K/yr
Inside Sales Insurance Specialist (P&C | Professional Liability & Cyber) Remote | Full-Time About ... Prior inside sales, call center, or insurance sales experience * Comfort with both inbound and ...
Louisville, KY · Remote
$55K/yr
Inside Sales Insurance Specialist (P&C | Professional Liability & Cyber) Remote | Full-Time About ... Prior inside sales, call center, or insurance sales experience * Comfort with both inbound and ...
Lexington, KY · Remote
$55K/yr
Inside Sales Insurance Specialist (P&C | Professional Liability & Cyber) Remote | Full-Time About ... Prior inside sales, call center, or insurance sales experience * Comfort with both inbound and ...
Lexington, KY · Remote
$55K/yr
Inside Sales Insurance Specialist (P&C | Professional Liability & Cyber) Remote | Full-Time About ... Prior inside sales, call center, or insurance sales experience * Comfort with both inbound and ...
We are looking for professional remote interpreters who want to join an international company and ... Be always prepared to take notes during a call. * Be aware of the specific vocabulary of the ...
We are looking for professional remote interpreters who want to join an international company and ... Be always prepared to take notes during a call. * Be aware of the specific vocabulary of the ...
Louisville, KY · Remote
$52K - $76K/yr
... call center environment. * Use your insurance expertise to uncover customer needs, identify ... Eligible licensed external candidates who complete licensing prior to hire or bring an active ...
Louisville, KY · Remote
$52K - $76K/yr
... call center environment. * Use your insurance expertise to uncover customer needs, identify ... Eligible licensed external candidates who complete licensing prior to hire or bring an active ...
Louisville, KY · On-site +1
$52K - $76K/yr
... call center environment. * Use your insurance expertise to uncover customer needs, identify ... Eligible licensed external candidates who complete licensing prior to hire or bring an active ...
Louisville, KY · On-site +1
$52K - $76K/yr
... call center environment. * Use your insurance expertise to uncover customer needs, identify ... Eligible licensed external candidates who complete licensing prior to hire or bring an active ...
| Aspect | Remote Complete Call Solutions | Customer Service Representative |
|---|---|---|
| Credentials | High school diploma or equivalent; training in call handling and software | High school diploma or equivalent; training in customer service skills |
| Work Environment | Remote, home-based call center or office setting | Remote or on-site customer support centers |
| Industry Usage | Used across various industries for comprehensive call management | Primarily in retail, telecom, and service sectors |
| Job Focus | Handling multiple call types, including sales, support, and inquiries | Responding to customer inquiries, resolving issues |
Remote Complete Call Solutions involves managing a wide range of call types with specialized training, often in a remote setting. Customer Service Representatives focus on assisting customers with specific issues, typically within a particular industry. Both roles require strong communication skills but differ in scope and training emphasis.
$84K - $111K/yr
Full-time
Posted 3 days ago
New
Senior Analyst - Strategic Analytics
Location: US Based flexible on location - Hybrid/ Remote Options both available
Contract Type: Permanent
We're looking for a Senior Analyst - Strategic Analytics to join our US Growth & Strategic Analytics team! You'll turn complex call centre data into commercial action that drives revenue growth, improves conversion and enhances customer outcomes. Working at the intersection of analytics, operations and strategy, you'll help shape decisions that directly influence business performance.
Partnering closely with Operations, Commercial Finance, Pricing, Technology and senior leadership teams, you'll identify opportunities, challenge assumptions and deliver insights that lead to measurable results.
Success in this role means delivering tangible commercial impact, influencing key stakeholders and embedding data-driven decision making across the call centre operation.
Key Responsibilities:
Identify and unlock opportunities to improve conversion, revenue per call and operational efficiency
Translate complex data into clear recommendations that influence commercial and operational decisions
Lead analytical projects from insight to measurable business outcomes
Partner with operational leaders to improve performance and customer experience
Design and optimize test-and-learn initiatives that drive commercial uplift
Shape KPI frameworks and reporting that support better decision-making
Support adoption of advanced analytics and AI-driven insights
Champion evidence-based decision making across the business
Influence cross-functional stakeholders around performance priorities
Track and demonstrate the impact of key initiatives
What You'll Bring:
Experience in commercial analytics, BI, revenue optimization or similar
Strong SQL and Python or R capability
Advanced analytical and problem-solving skills
Power BI or equivalent dashboarding expertise
Ability to communicate complex insights clearly
Strong stakeholder management and influencing skills
Customer operations or call centre analytics experience
Exposure to experimentation or AI-enabled solutions is beneficial
At Domestic & General, we are proud of our 100-year legacy and excited about our future growth plans. We are expanding our horizons, entering new markets and territories internationally and we need your expertise to help us on the journey.
