2

Remote Community Guide Jobs in Michigan (NOW HIRING)

Content Strategist (Remote)

West Bloomfield, MI ยท Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

These principles guide how we work with clients and how we support one another as a team.If this ... GEO, Community Management, Creator, and Social Commerce teams. The ideal candidate is a strong ...

Application Architect (IT)

Detroit, MI ยท On-site +1

$70K - $140K/yr

  • Medical

  • Life

  • Retirement

  • PTO

Guide teams on application design, integration patterns, API development, and best practices ... strong community, and do their best work. Remote roles will also have the opportunity to come ...

RN Care Manager - PRN

Almont, MI ยท Remote

$41.20 - $62.17/hr

... community-based providers, and other stakeholders to ensure efficient, effective, and patient ... Guides self-management using motivational interviewing and coaching. * Education & Advocacy:

Account Executive

Grand Rapids, MI ยท On-site +1

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

We're a remote-first team with a strong sense of community, driven by growth, collaboration, and ... guiding prospects to confident buying decisions. * Continuously improve your sales process and ...

Account Executive

Grand Rapids, MI ยท Remote

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

We're a remote-first team with a strong sense of community, driven by growth, collaboration, and ... guiding prospects to confident buying decisions. * Continuously improve your sales process and ...

Showing results 41-60

Remote Community Guide information

What is a remote community guide?

A Remote Community Guide is a professional who helps manage, support, and engage members of an online community from a remote location. They facilitate discussions, answer questions, enforce community guidelines, and help foster a positive, inclusive environment. Their role often includes moderating content, organizing virtual events, and providing resources to community members. Remote Community Guides use digital communication tools to connect with members and ensure that the community remains active and welcoming.

What are some common challenges faced by remote community guides, and how can they effectively manage them?

Remote Community Guides often encounter challenges such as fostering engagement in a virtual environment, handling conflicts between members, and maintaining a positive and inclusive community culture. To manage these, Guides use clear communication, set community guidelines, and frequently interact with members through online events or discussions. Proactively addressing issues and being available across different time zones helps maintain trust and encourages active participation within the community.

What are the key skills and qualifications needed to thrive as a remote community guide, and why are they important?

To thrive as a Remote Community Guide, you need strong communication skills, experience in online community management, and a solid understanding of digital engagement strategies. Familiarity with community platforms like Discord, Slack, or Facebook Groups, as well as tools for moderation and analytics, is typically required. Empathy, conflict resolution, and proactive problem-solving are essential soft skills for building trust and fostering a positive community atmosphere. These skills and qualities are crucial for ensuring active participation, resolving issues efficiently, and maintaining a safe, welcoming online environment.

What is the difference between Remote Community Guide vs Remote Customer Support Specialist?

AspectRemote Community GuideRemote Customer Support Specialist
CredentialsBasic customer service skills, familiarity with community platformsCustomer service experience, communication skills
Work EnvironmentOnline community platforms, social media, forumsHelpdesk software, email, chat systems
Industry UsageCommunity engagement, social platforms, non-profitsRetail, tech, service industries
Search/Comparison IntentUnderstanding community engagement rolesCustomer support roles and skills

The Remote Community Guide focuses on engaging and managing online communities, often within social platforms or forums, requiring skills in moderation and community building. In contrast, a Remote Customer Support Specialist primarily handles customer inquiries via support channels, emphasizing communication and problem-solving skills. While both roles involve online interaction, the Community Guide centers on fostering community relationships, whereas the Customer Support Specialist concentrates on resolving customer issues.

What job categories do people searching Remote Community Guide jobs in Michigan look for?

The top searched job categories for Remote Community Guide jobs in Michigan are:

What cities in Michigan are hiring for Remote Community Guide jobs?

Cities in Michigan with the most Remote Community Guide job openings:

Content Strategist (Remote)

Blue Wheel Media

West Bloomfield, MI โ€ข Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago


Job description

About Blue Wheel

Blue Wheel is a digital performance marketing agency that helps brandsconnect the people, platforms, and insights that drive growth across modern commerce. With more than 100 team membersandfour offices across the U.S.,we'vebuilt a culture where curiosity is encouraged, ownership is expected, collaboration is valued, and trust is earned through action. These principles guide how we work with clients and how we support one another as a team.If this sounds like a team you want to build with, we'd love to meet you.

About the Role

The Senior Content Strategist, Owned Media leads Blue Wheel's Organic Social practice while overseeing the production of owned media content across social, and other digital channels as assigned.

This role is responsible for translating marketing strategies into compelling content, managing editorial workflows, and serving as the primary Organic Social strategist for assigned clients.

As both a strategist and hands-on contributor, the Senior Content Strategist, Owned Media develops content plans, provides platform recommendations, leads Organic Social discussions with clients, manages editorial quality, and oversees day-to-day content production. This role supports Organic Social Specialists and freelance writing resources while collaborating closely with Lifecycle, SEO/GEO, Community Management, Creator, and Social Commerce teams.

The ideal candidate is a strong content marketer with expertise in Organic Social strategy, copywriting, editorial management, and light creative production. They are equally comfortable presenting recommendations to clients, coaching team members, writing high-impact content, and improving production processes.

Responsibilities

Organic Social Leadership

  • Serve as the strategic lead for Blue Wheel's Organic Social service offering.
  • Develop Organic Social recommendations, content strategies, platform best practices, and campaign concepts aligned with client objectives.
  • Present Organic Social strategies, performance insights, and recommendations during client meetings, quarterly business reviews, and planning sessions.
  • Develop paid amplification strategies for high-performing organic content, leveraging Meta Ads Manager and TikTok Ads Manager to boost posts that support follower growth, awareness, engagement, and other client objectives.
  • Stay informed on platform updates, content trends, emerging formats, and evolving best practices.

Content Strategy & Editorial Planning

  • Develop editorial calendars, messaging frameworks, and content across Organic Social, and other digital channels as assigned such as Email, SMS, SEO/GEO, blogs, and web content.
  • Partner with channel leads to translate business goals into actionable content plans and production schedules.
  • Create content that aligns messaging, audience insights, SEO recommendations, and channel requirements.

Writing & Editing

Write, edit, and proofread content across multiple owned channels, including:

  • Organic Social
  • Email and SMS
  • SEO & GEO content
  • Presentation content
  • Serve as the final editorial reviewer for owned media deliverables as assigned.

Team Leadership

  • Support Organic Social Specialists by providing coaching, workload management, feedback, and career development.
  • Coordinate freelance writers by assigning work, reviewing deliverables, and ensuring projects meet quality standards and deadlines.
  • Balance internal and freelance resources to support changing client priorities.

Editorial Operations

  • Own editorial workflows, production schedules, quality assurance, and content approvals.
  • Maintain content templates, editorial standards, and documentation to improve efficiency and consistency.
  • Identify opportunities to streamline production through AI tools, process improvements, and reusable assets.

SEO & AI Search Content Support

  • Partner with the SEO/GEO team to review content production optimized for both traditional search and AI-powered discovery.
  • Incorporate keyword research, search intent, entity optimization, and AI search recommendations into content development.

Cross-Functional Collaboration

  • Work closely with the Creator Partnerships team, Lifecycle team, SEO/GEO team, Community Management, Creator Marketing, and Social Commerce teams to ensure messaging remains consistent across channels.
  • Support integrated campaigns by adapting messaging appropriately for each owned media channel.

Light Design

  • Create and modify simple branded assets using Canva, including:
  • Social graphics
  • Presentation visuals
  • Email imagery
  • Simple campaign assets
  • Content mockups
  • Collaborate with designers on larger design initiatives.

Performance Optimization

  • Review Organic Social and content performance with channel teams to identify trends, messaging opportunities, boosted post opportunities, and areas for optimization.
  • Apply learnings to future editorial planning and content recommendations.

What to Expect

  • During your first 30 days, you'll become familiar with Blue Wheel's clients, content processes, and Organic Social programs while beginning to manage editorial workflows and support ongoing client initiatives.
  • Within your first 60โ€“90 days, you'll independently lead the Organic Social practice for assigned clients, manage content production resources, present strategic recommendations, and oversee editorial quality across owned media channels as assigned.

Key Goals & Deliverables

  • Lead Organic Social strategy for assigned clients.
  • Serve as the primary Organic Social subject matter expert in client meetings.
  • Manage the day-to-day production of owned media content as assigned.
  • Develop editorial calendars and content briefs.
  • Support and develop Organic Social Specialists.
  • Coordinate freelance writing resources.
  • Write and edit high-quality content across owned channels.
  • Create simple branded assets using Canva.
  • Maintain editorial quality and consistency across all deliverables.
  • Improve production efficiency through process optimization and AI-assisted workflows.

Qualifications

Required

  • 5+ years of experience in Organic Social, content marketing, copywriting, or digital marketing.
  • Demonstrated experience developing Organic Social strategies for brands.
  • Experience using Meta Ads Manager and TikTok Ads Manager to boost organic content and manage paid social amplification campaigns.
  • Exceptional writing, editing, and storytelling skills.
  • Experience presenting strategic recommendations to clients.
  • Experience managing editorial calendars and content workflows.
  • Experience supporting or mentoring writers or content creators.
  • Working knowledge of SEO content best practices.
  • Experience creating simple branded assets in Canva.
  • Strong organizational and project management skills.
  • Ability to manage multiple priorities across clients and channels.

Preferred

  • Agency experience supporting multiple brands.
  • Experience with ecommerce, retail, beauty, or consumer brands.
  • Familiarity with GEO/AEO and AI-search content optimization.
  • Experience with Google Search Console, GA4, SEMrush, Ahrefs, or similar tools.
  • Experience collaborating with Lifecycle Marketing, Community Management, Creator Marketing, and Social Commerce teams.

Employee Benefits

Employees at Blue Wheel are offered the following benefits and perks while employed:

  • Healthcare: Medical, Dental, Vision, Accident, Critical Illness, Life & Disability, FSA/HSA Options
  • Retirement: Company-sponsored 401(k) option with Company match
  • PTO: Generous Paid Time, Sick Time, Floating Holidays, Volunteer Day, and Bereavement Time
  • Paternal Leave: Paid 12-week leave for primary parent and 2-week for secondary parent
  • Holiday: 10 paid holidays, along with light week between Christmas and New Years
  • Fringe: Mental Health Days, Health and Wellness Reimbursement, Employee Assistance Program, Employer-paid Coaching Sessions

Blue Wheel operates and hires in the following states: CT, CO, FL, ID, IL, KS, MI, MN, NJ, NY, OR, PA, TN, TX, and WA