ZipRecruiter

Log In

2

Remote Commercial Collections Jobs in Shoreview, MN

CADEX

Onsite Operations Support Specialist

Maple Grove, MN · Remote

$19/hr

... commercial order-to-cash management solutions. With a history spanning nearly 100 years, Cadex is ... D&S Global Solutions, formed in 1997 and fully remote * ABC-Amega, formed in 1929 and headquartered ...

All JobsCommercial Collections JobsRemote Commercial Collections JobsRemote Commercial Collections Jobs in Shoreview, MN

Remote Commercial Collections information

See Shoreview, MN salary details

$11

$23

$30

How much do remote commercial collections jobs pay per hour?

As of Jul 30, 2026, the average hourly pay for remote commercial collections in Shoreview, MN is $23.26, according to ZipRecruiter salary data. Most workers in this role earn between $18.94 and $27.21 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Commercial Collections Specialist, and why are they important?

To thrive as a Remote Commercial Collections Specialist, you need a solid understanding of accounts receivable processes, strong negotiation skills, and experience with debt collection, often supported by a background in finance or accounting. Familiarity with collection management software (such as Cforia or FICO), CRM systems, and proficiency in Microsoft Office are typically required. Exceptional communication, persistence, and problem-solving abilities are crucial soft skills for overcoming objections and maintaining positive client relationships. These competencies ensure effective debt recovery, minimize financial risk, and sustain valuable business partnerships.

What are remote commercial collections?

Remote commercial collections refer to the process of recovering outstanding payments from businesses (as opposed to individuals) through digital communication methods, rather than in-person visits. Professionals in this field work from home or another remote location, using phone calls, emails, and online platforms to contact clients, negotiate payment terms, and resolve disputes. Their main goal is to ensure timely payment of invoices while maintaining positive business relationships. This role often requires strong communication, negotiation, and organizational skills, as well as familiarity with relevant laws and financial practices.

What are some common challenges faced in remote commercial collections and how can they be addressed?

Remote commercial collections professionals often face challenges such as difficulty establishing rapport with clients over the phone or email, managing time zones when dealing with national or global accounts, and ensuring efficient communication with internal teams. To address these, it's important to utilize strong digital communication tools, maintain organized records, and proactively schedule follow-ups. Regular team meetings and clear documentation also help ensure everyone is aligned and collections efforts remain consistent and effective.

What is the difference between Remote Commercial Collections vs Remote Credit Analyst?

AspectRemote Commercial CollectionsRemote Credit Analyst
Primary RoleRecovering overdue payments and managing collections processes for commercial accounts.Assessing creditworthiness and analyzing financial data to determine credit risk for potential or existing clients.
Required SkillsDebt recovery, negotiation, knowledge of collections laws, communication skills.Financial analysis, risk assessment, data interpretation, credit reporting.
Work EnvironmentTypically in collections departments, often with direct contact with clients.Financial institutions, credit agencies, or corporate finance teams, often working with data and reports.
CertificationsCollections certifications, sometimes accounting or finance background.Credit analysis certifications, finance or accounting background.

Remote Commercial Collections focuses on recovering overdue payments and managing collections processes, while Remote Credit Analysts evaluate financial data to determine credit risk. Both roles require financial knowledge and communication skills but differ in their primary functions and daily tasks.

What cities near Shoreview, MN are hiring for Remote Commercial Collections jobs? Cities near Shoreview, MN with the most Remote Commercial Collections job openings:
Remote Commercial Collections jobs near you
Infographic showing various Remote Commercial Collections job openings in Shoreview, MN as of July 2026, with employment types broken down into 77% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $48,372 per year, or $23.3 per hour.

Onsite Operations Support Specialist

CADEX

Maple Grove, MN • Remote

$19/hr

Full-time

Posted 20 days ago

Job description

Who You Are:

Are you an organized and reliable professional who enjoys supporting teams, keeping processes running smoothly, and ensuring details are handled with care and accuracy? Do you take pride in being the person others can count on to keep operations moving forward? If so, keep reading, this role could be the perfect fit for you.

Who We Are

Cadex Solutions Corporation is an international holding company formed by Trivest Partners LP to build the premier provider of commercial order-to-cash management solutions. With a history spanning nearly 100 years, Cadex is uniquely positioned with in-depth experience that builds relationships alongside results. Our team of industry experts brings innovation and data insight, improves your processes with hands-on help, and provides custom solutions based on specific needs. Cadex has approximately 800 employees serving over 1,000 clients across all industries from locations including the United States, Colombia, Brazil, Romania, Italy, India, Singapore, and South Africa.

Since 2019, Cadex has been putting together a strong portfolio of ARM companies, including

  • A.G. Adjustments, formed in 1974 and headquartered in Melville, NY
  • D&S Global Solutions, formed in 1997 and fully remote
  • ABC-Amega, formed in 1929 and headquartered in Buffalo, NY
  • TranSubro, formed in 2012 and headquartered in Oceanside, NY
  • DAL, formed in 1974 and headquartered in Clifton Heights, PA
  • Insurance Recovery Group, founded in 1994 and headquartered in Marlbourgh, MA.
  • Receivables Control Corporation, founded in 1970 and headquartered in Maple Grove, MN.

Summary

The Operations Support Representative plays a vital behindthescenes role in keeping our operations running smoothly across both 1st and 3rdparty business lines. This position is ideal for a detailoriented professional who enjoys organization, collaboration, and problemsolving. You’ll serve as a key support partner by managing customer communications, producing essential reporting, retrieving and maintaining critical documentation, and providing mailroom support that ensures timely, compliant delivery of materials.

PRIMARY JOB DUTIES

  1. Monitor inbound customer email inboxes to ensure prompt, organized, and consistent responses, manage customer communications, including document requests, proof of payments, and account updates, and support the collections team by providing timely information and accurate system documentation
  2. Access client systems to retrieve and archive documents for agent ticketing and filing purposes; update customer accounts and provide requested documentation directly to customers
  3. Escalate requests for documentation from clients to ensure necessary information is available for debtor account review or collector action
  4. Prepare and distribute routine client reports in accordance with established schedules and requirements, ensure all reports include appropriate backup documentation and supporting correspondence to provide context and a comprehensive overview of account activity; collaborate with internal teams as needed to gather accurate data and ensure timely delivery to clients
  5. Provide backup support to the mailroom, including but not limited to printing and mailing physical letters, legal documents, and affidavits, as well as preparing printed materials for client presentations

SECONDARY JOB DUTIES

  • If assigned, prepare and distribute daily attendance reports to designated Cadex personnel to support departmental planning and the reassignment of responsibilities as needed to ensure operational coverage
  • Monitor LiveVox voicemail messages and promptly route them to the appropriate team members or departments to ensure timely follow-up and resolution
  • Publish and update operating procedures and training materials to ensure consistency, accuracy, and compliance
  • Continuously seeking opportunities for process improvement and propose ideas
  • Perform general administrative support as needed, including data entry and documentation handling
  • Foster effective communication and collaboration between countries and cultures within all regions
  • Assist in Operation support project work as required
  • Act as backup to other members of the Operations Support Department
  • Maintain a high level of professionalism and confidentiality with all information entrusted with

OTHER JOB DUTIES

This role may perform additional duties as assigned. This job description is not intended to be comprehensive and may be adjusted to meet evolving business needs, with or without advance notice.

SUPERVISORY RESPONSIBILITY

This position has no supervisory responsibilities.

COMPENSATION

This position's compensation range is $19.00 per hour and is scheduled to work Full-Time. Placement in the range is dependent on experience, education, and other factors permitted by law.

WORK HOURS

It is essential that this position adhere to the assigned work schedule. This is a Full-time position: Monday through Friday, from 8am-5pm CST. subject to change with advanced notice. Schedules and hours required vary by region, department, client, and/or team. Schedules will be assigned on an individual basis by the manager/supervisor of the position.

TRAVEL

No travel is expected for this position.

WORK ENVIRONMENT

This job operates in an office setting work environment. This role may routinely use standard office equipment such as computers, headsets, telephones, webcams, photocopiers/printers, and related. The noise level in the office setting is limited to quiet.

PHYSICAL DEMANDS)

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. While performing the duties of this job, the employee is regularly required to talk and hear and work with others through verbal and written contact. This is a largely sedentary role; however, the employee is occasionally required to stand, walk, use hands, and reach with hands and arms. Specific vision abilities required by this job include general seeing and close vision. Repetitive motion is frequently required through typing and computer mouse usage. Mental requirements include simple and complex reading, simple and complex writing, memorization, analyzation, perception/comprehension, decision making, planning, independent action, and planning.

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements listed above are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions.

EEO STATEMENT

Cadex provides equal employment opportunities to all employees without regard to race, color, creed, religion, sex, age, national origin, disability, marital status, familial status, predisposing genetic characteristics, domestic violence victim status, gender identity or expression, pregnancy, sexual orientation or military status.

COMPETENCIES

  • Proficient in navigating computer software and MS Office
  • Time management and organization skills
  • Problem solving skills
  • Proficient communication and comprehension skills, including professional written and telephone communication
  • Basic mathematical skills
  • Basic telephone and calculator skills

REQUIRED EDUCATION AND EXPERIENCE

High School Diploma or general education degree (GED) and 1 – 3 years’ experience in a clerical, office, or administrative role

FLUENCY

This position requires fluency in the English language.

ADDITIONAL ELIGIBILITY REQUIREMENTS/RESPONSIBILITIES/QUALIFICATIONS

None required for this position.

Apply