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Remote Comcast Network Operations Center Jobs in Helotes, TX

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Remote Comcast Network Operations Center information

See Helotes, TX salary details

$43.4K

$102.5K

$138.7K

How much do remote comcast network operations center jobs pay per year?

As of Aug 29, 2026, the average yearly pay for remote comcast network operations center in Helotes, TX is $102,468.00, according to ZipRecruiter salary data. Most workers in this role earn between $79,900.00 and $138,300.00 per year, depending on experience, location, and employer.

What is the difference between Remote Comcast Network Operations Center vs Remote Comcast Customer Support Specialist?

AspectRemote Comcast Network Operations CenterRemote Comcast Customer Support Specialist
Required CredentialsNetwork certifications (e.g., CCNA), technical knowledgeCustomer service skills, communication skills
Work EnvironmentTechnical operations center, network monitoringCustomer service calls, chat support
Employer & Industry UsageTelecommunications, network managementTelecommunications, customer service
Common Search & Comparison IntentTechnical roles, network operationsCustomer support, service roles

The Remote Comcast Network Operations Center role focuses on maintaining and monitoring network infrastructure, requiring technical certifications and working in a technical environment. In contrast, the Remote Comcast Customer Support Specialist handles customer inquiries, emphasizing communication skills and customer service. Both roles are essential in the telecommunications industry but serve different functions within Comcast's operations.

Does Remote Comcast Network Operations Center offer remote positions?

The Remote Comcast Network Operations Center typically offers remote positions for qualified candidates, allowing employees to monitor and manage network infrastructure from home. These roles often require technical skills, certifications, and the ability to work independently in a remote environment.

What job categories do people searching Remote Comcast Network Operations Center jobs in Helotes, TX look for?

The top searched job categories for Remote Comcast Network Operations Center jobs in Helotes, TX are:

What cities near Helotes, TX are hiring for Remote Comcast Network Operations Center jobs?

Cities near Helotes, TX with the most Remote Comcast Network Operations Center job openings:

Remote Comcast Network Operations Center jobs near you
Infographic showing various Remote Comcast Network Operations Center job openings in Helotes, TX as of July 2026, with employment types broken down into 80% Full Time, 15% Part Time, 1% Temporary, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $102,468 per year, or $49.3 per hour.

IT Network Operations Center Administrator

San Antonio, TX • Remote

Rbfcu
See more jobs at Rbfcuexternal

Full-time

Posted 11 days ago

Job description

Job Description and Requirements

Randolph-Brooks Federal Credit Union is currently searching for an experienced and talented IT Network Operations Center Administrator to join our amazing IT Network Operations Center team!

IT Network Operations Center Administrator will have the ability to work a hybrid schedule (remote/onsite) aftera period of training (time frame may vary). Training will take place at the RBFCU Administrative Service Center: 1 Ikea-RBFCU Pkwy, Live Oak, Texas 78233.

All applicants must reside within the state of Texas and have the capability of performing all of the work from their home in Texas.

To successfully work from home, employees must have access to a minimum internet connection as noted by RBFCU.

  • Must have a reliable home internet provider and the ability to hard wire a connection directly to modem (Ethernet cable provided).

  • Must be able to provide a workspaces at home that is safe, suitable for work, and within a distraction free environment.

The NOC administrator job involves ensuring the timely execution of batch processing, monitoring file transfer processes, and providing initial triage for RBFCU monitoring alerts and outage notifications. Additionally, it includes coordinating repairs, escalating issues, running basic scripts, and performing Service Desk support tasks after hours.

Essential Functions and Responsibilities:

  • Ensures timely execution of batch jobs and performs basic level troubleshooting on issues that arise

  • Monitors the file transfer processes, escalate errors seen, and helps ensure file integrity

  • Monitors and provides initial triage for RBFCU monitoring alerts and outage notifications with close supervision

  • Provide basic level support for updating the RBFCU Monitoring systems

  • Assists in the coordination of repair by providing escalation, and documenting timelines and major updates with an emphasis on customer service and ensures each issue has accurate tracking from problem reporting to resolution

  • Report and escalate downed circuits to providers for trouble resolution on all RBFCU circuits

  • Coordinate the dispatch to remote locations or the RBFCU data centers

  • Provide initial review and triage for all Network and Telecom trouble tickets

  • Run basic scripts provided from the database team, and other groups. Escalate script failures to the appropriate teams

  • Perform Service Desk support tasks after hours

  • All other duties as assigned (note: essential functions and responsibilities may change or new ones may be assigned at any time with or without notice)

Requirements:

  • High School Diploma or GED

  • Less than one year of job-related experience

  • Knowledge of data center and computer operations, networking, and disaster recovery program management

  • Basic operating system administration skills as it applies to managed systems and monitoring applications

  • Knowledge of a monitoring system

  • Knowledge of file transfers using FTP, SSH, and HTTPS protocols with the ability to troubleshoot from Server OS/Application Platform

  • Knowledge of security certificates for SFTP, FTPS, and HTTPS protocols, including data encryption/decryption, example PGP

  • Knowledge of working from the command prompt

Skills / Certification / Licensing:

  • CompTIA Network+ or CompTIA Security+

  • ITIL Foundation (a plus)

Preferred:

  • Associate's degree of specific IT certifications

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

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